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-   -   ntl Confirms 10Mb Broadband Speed Increase (https://www.cableforum.uk/board/showthread.php?t=33357)

dragon 07-10-2005 00:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
The bit where you share with local users is 38mbit, or do you mean between that and the ntl central routers?

IN which case are NTL going to use some type of QOS/Load balanceing? so that say 3 - 4 users down saturate the whole pipe making it slow for everyone else.

I'm not sure if what im being clear enough but what im trying to say is its better that everyone gets say 300kb/s downloads than someone getting 1mbyte/s and everyone else getting stuck with 10kb/s or something during a busy period.

then of course when there is less load on the pipe everyones speed increases equally...

SMHarman 07-10-2005 00:30

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dragon
IN which case are NTL going to use some type of QOS/Load balanceing? so that say 3 - 4 users down saturate the whole pipe making it slow for everyone else.

I'm not sure if what im being clear enough but what im trying to say is its better that everyone gets say 300kb/s downloads than someone getting 1mbyte/s and everyone else getting stuck with 10kb/s or something during a busy period.

then of course when there is less load on the pipe everyones speed increases equally...

It depends whether the pipe is like a motorway where the traffic eventually fills the pipe to saturation or whether the traffic is already at maxumum, or not likely to increase dramatically.

See 10 users all trying to download 900kbs on a 300kbs line, each will take 3 seconds to download it so in total all 10 downloads will occur concurrently and take 3 seconds

the same 10 users on 10Mb, only 4 can do that at a time, but now the 900k file will take 0.1 of a second, then the next four can do that taking another 0.1 of a second and finally the last 2 at 0.1 of a second. So the 2 that were last in this theoretical queue had to wait 0.3 of a second 0.2 due to contention and 0.1 for the download, however, that is still 2.7 seconds quicker than if they were all on 300k.

Also servers often are not connected to the internet by 10Mb pipes, but maybe 2Mb, so if these 10 users on 10Mb all want to download something at the same time, but find themselves connected to 2Mb servers, or servers that will only offer 2Mb to each user then between them they can only utilise 20Mb of the 38Mb for the downloading.

I'm sure the cablecos have better modeling / stats than the examples I have just given, but hopefully that should show why things should not automatically get slowere for everyone and that the local UBR should not grind to a halt.

dragon 07-10-2005 00:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by SMHarman
It depends whether the pipe is like a motorway where the traffic eventually fills the pipe to saturation or whether the traffic is already at maxumum, or not likely to increase dramatically.

See 10 users all trying to download 900kbs on a 300kbs line, each will take 3 seconds to download it so in total all 10 downloads will occur concurrently and take 3 seconds

the same 10 users on 10Mb, only 4 can do that at a time, but now the 900k file will take 0.1 of a second, then the next four can do that taking another 0.1 of a second and finally the last 2 at 0.1 of a second. So the 2 that were last in this theoretical queue had to wait 0.3 of a second 0.2 due to contention and 0.1 for the download, however, that is still 2.7 seconds quicker than if they were all on 300k.

Also servers often are not connected to the internet by 10Mb pipes, but maybe 2Mb, so if these 10 users on 10Mb all want to download something at the same time, but find themselves connected to 2Mb servers, or servers that will only offer 2Mb to each user then between them they can only utilise 20Mb of the 38Mb for the downloading.

I'm sure the cablecos have better modeling / stats than the examples I have just given, but hopefully that should show why things should not automatically get slowere for everyone and that the local UBR should not grind to a halt.

What im trying to say is the system needs some sort of safeguards inplace to stop 3-4 users saturating the pipe and slowing things down to a crawl for everyone else. How such a thing would be implimented I dont care but i just believe there should be a minimum quality of service that one should expect.

etccarmageddon 07-10-2005 09:29

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dragon
What im trying to say is the system needs some sort of safeguards inplace to stop 3-4 users saturating the pipe and slowing things down to a crawl for everyone else. How such a thing would be implimented I dont care but i just believe there should be a minimum quality of service that one should expect.

that's where the 30gig or whatever monthly 'allowance' comes in. if they are downloading constantly with loads of connections to p2p or whatever so that they are downloading at a constant 10meg then once they exceed their monthly allowance, action will probably be taken against them - either they get their speed reduced or they are asked to leave or they are charged a premium to continue this level of useage.

stephen5131 07-10-2005 10:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Not wanting to start anything, but a friend (yeah I know what your thinking) was on 3Mb and says (around 2 weeks ago) that he's on 10Mb now. Says his upload is around the 300-380. He reckons he only gets about 5Mb speeds from torrents (not a great yardstick, I know) but that his online gaming has improved no-end.

I haven't seen any mention on these 70odd pages of anyone that actually has it. Anyway, can anyone confirm? (He lives in Ardenlee Avenue, BT6 if it helps!)

He said that ntl delivered him a new modem. I'll see if I can get more details.

I believe him, I've no reason not to; anyway, thought someone would be interested. I'm also wondering, as I'm in Belfast too, if i upgraded to the 3Mb tier would I get the 10?

Bill C 07-10-2005 11:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mofo5131
Not wanting to start anything, but a friend (yeah I know what your thinking) was on 3Mb and says (around 2 weeks ago) that he's on 10Mb now. Says his upload is around the 300-380. He reckons he only gets about 5Mb speeds from torrents (not a great yardstick, I know) but that his online gaming has improved no-end.

I haven't seen any mention on these 70odd pages of anyone that actually has it. Anyway, can anyone confirm? (He lives in Ardenlee Avenue, BT6 if it helps!)

He said that ntl delivered him a new modem. I'll see if I can get more details.

I believe him, I've no reason not to; anyway, thought someone would be interested. I'm also wondering, as I'm in Belfast too, if i upgraded to the 3Mb tier would I get the 10?

As far as i am aware there are NO customers on 10 meg with NTL at this time.

dayloon 07-10-2005 11:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mofo5131
Not wanting to start anything, but a friend (yeah I know what your thinking) was on 3Mb and says (around 2 weeks ago) that he's on 10Mb now. Says his upload is around the 300-380. He reckons he only gets about 5Mb speeds from torrents (not a great yardstick, I know) but that his online gaming has improved no-end.

I haven't seen any mention on these 70odd pages of anyone that actually has it. Anyway, can anyone confirm? (He lives in Ardenlee Avenue, BT6 if it helps!)

He said that ntl delivered him a new modem. I'll see if I can get more details.

I believe him, I've no reason not to; anyway, thought someone would be interested. I'm also wondering, as I'm in Belfast too, if i upgraded to the 3Mb tier would I get the 10?

He's lying. Nobody has got 10mb with NTL yet.

Ignition 07-10-2005 12:43

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Shame that the speed upgrade will have no impact at all on gaming, and that your buddy is telling fibs :)

etccarmageddon 07-10-2005 13:26

Re: ntl Confirms 10Mb Broadband Speed Increase
 
perhaps he's been accidentally sent a new config file during NTLs tests?

orangebird 07-10-2005 13:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I truly do not understand some people. What's the biggie about lying about your BB speed? :confused: :dunce:

Bill C 07-10-2005 13:40

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by etccarmageddon
perhaps he's been accidentally sent a new config file during NTLs tests?

I really don't think so :)
__________________

Quote:

Originally Posted by orangebird
I truly do not understand some people. What's the biggie about lying about your BB speed? :confused: :dunce:

some people like to brag about there size Sorry speed :angel:

Cerberus 07-10-2005 13:50

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mofo5131
Not wanting to start anything, but a friend (yeah I know what your thinking) was on 3Mb and says (around 2 weeks ago) that he's on 10Mb now. Says his upload is around the 300-380. He reckons he only gets about 5Mb speeds from torrents (not a great yardstick, I know) but that his online gaming has improved no-end.

I haven't seen any mention on these 70odd pages of anyone that actually has it. Anyway, can anyone confirm? (He lives in Ardenlee Avenue, BT6 if it helps!)

He said that ntl delivered him a new modem. I'll see if I can get more details.

I believe him, I've no reason not to; anyway, thought someone would be interested. I'm also wondering, as I'm in Belfast too, if i upgraded to the 3Mb tier would I get the 10?

Your mate is talking utter nonsense, online games won't improve in ping if the connection is 10mb or not. Also not one person with NTL has 10mb yet (as stated by others too). If I were you I'd give your mate a wee slap for telling porkies.:p:

Robc66 07-10-2005 14:29

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Does anybody actually have any ideas of when it will start? I heard that it will be completed by november? Could sombody please give some details lol. Thanx

RoNa7dO 07-10-2005 14:30

Re: ntl Confirms 10Mb Broadband Speed Increase
 
hello im new but ive been reading posts about the upgrade and im surprised that 1111 ppl replied but none of them got 10Mb upgrade yet i find it sad and for tw 148 ppl replied n i think 25% must've got their upgrade.. i think ntl will not launch this year probably next year and i was thinkin why did they announce it 1st? jus to look good ?:( well i hope im not wrong

Ramrod 07-10-2005 14:36

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Welcome to the site RoNa7dO :)

Stephen 07-10-2005 14:46

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by RoNa7dO
hello im new but ive been reading posts about the upgrade and im surprised that 1111 ppl replied but none of them got 10Mb upgrade yet i find it sad and for tw 148 ppl replied n i think 25% must've got their upgrade.. i think ntl will not launch this year probably next year and i was thinkin why did they announce it 1st? jus to look good ?:( well i hope im not wrong

The upgrades are meant to start around December and it will be for the 3MB custs first.

I found some of your post hard to follow due to your txt spk, can you please try to write properly, welcome to the site btw.:)

RoNa7dO 07-10-2005 14:49

Re: ntl Confirms 10Mb Broadband Speed Increase
 
thanx.. well lets see if they really start around december or there will another twist lol

Downloads 07-10-2005 15:19

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Cerberus
Your mate is talking utter nonsense, online games won't improve in ping if the connection is 10mb or not. Also not one person with NTL has 10mb yet (as stated by others too). If I were you I'd give your mate a wee slap for telling porkies.:p:

I think what he's talking about is games like Halo 2 look for the host with the best upload. Obviously if you have a better upload you are more likely to host and therefore have a compeltely lag free game. Obviously having a better upload doesn't give you a quicker game per say, so his description either way is completely **** about face. I think i just sort of know what he was getting at??

Cerberus 07-10-2005 15:59

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by gruff_rhodes
I think what he's talking about is games like Halo 2 look for the host with the best upload. Obviously if you have a better upload you are more likely to host and therefore have a compeltely lag free game. Obviously having a better upload doesn't give you a quicker game per say, so his description either way is completely **** about face. I think i just sort of know what he was getting at??

A point well made, didn't even think about games like Halo 2 etc. Ah well you live and you learn.;)

rhyang 07-10-2005 18:16

Re: ntl Confirms 10Mb Broadband Speed Increase
 
hi any one know when newport/cwmbran will get a speed upgrade?

jrhnewark 07-10-2005 18:20

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by rhyang
hi any one know when newport/cwmbran will get a speed upgrade?

No one knows when anyone on NTL will get any sort of speed upgrade, yet. :)

rhyang 07-10-2005 18:23

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jrhnewark
No one knows when anyone on NTL will get any sort of speed upgrade, yet. :)

ok thanks for letting us know

stephen5131 07-10-2005 18:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Thanks for the responses guys - as I said, until now, I've had no reason to not believe him; it appears he's spoofing, so I'll give him that slap or get him to get me some hard evidence...

Cerberus 07-10-2005 18:27

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mofo5131
Thanks for the responses guys - as I said, until now, I've had no reason to not believe him; it appears he's spoofing, so I'll give him that slap or get him to get me some hard evidence...

A screenshot of his download speed would suffice I think;) Best to stick with that slap though:)

Chrysalis 07-10-2005 18:41

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dragon
What im trying to say is the system needs some sort of safeguards inplace to stop 3-4 users saturating the pipe and slowing things down to a crawl for everyone else. How such a thing would be implimented I dont care but i just believe there should be a minimum quality of service that one should expect.

This is what I have been mentioning in my last few posts but not many have been catching on. The real danger here is if you have say a dozen or so people trying to push more traffic then the ubr can cope with whats going to happen to live applications that are dependant on latency it is in real danger of been sporadic and going through the roof. Ideally shaping needs to be done that favours udp/icmp and small tcp packets over large tcp packets.

Download speeds I would expect to be very variable rather then the flat speeds we tend to see now you might be downloading a 200meg file and it maxes at 10mbit for a few secs but at some other point of the download it might drop to say 300kbit, I think we will be seeing a lot of this sort of stuff happening.
__________________

Quote:

Originally Posted by etccarmageddon
that's where the 30gig or whatever monthly 'allowance' comes in. if they are downloading constantly with loads of connections to p2p or whatever so that they are downloading at a constant 10meg then once they exceed their monthly allowance, action will probably be taken against them - either they get their speed reduced or they are asked to leave or they are charged a premium to continue this level of useage.

The problem here is it isnt time of day based so whats stopping everyone using 30gig a month only during peak time periods and bringing the ubr to a standstill?

Scopeuk 07-10-2005 18:51

Re: ntl Confirms 10Mb Broadband Speed Increase
 
ok got to say couldent agree more with crystalis
way forward no caps in my opinion but tis not goignto hapenso how abotua relaistic combination oftwo caps say 15 gig peak 300 gig off peek and trafic shapig at ubr level
also wats everyone(/anyone) make ofthe cognent and layer3 displute?

Chrysalis 07-10-2005 19:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
open a new thread on the dispute and I will tell you my thoughts it would make this thread go off topic.

etccarmageddon 07-10-2005 19:37

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
...The problem here is it isnt time of day based so whats stopping everyone using 30gig a month only during peak time periods and bringing the ubr to a standstill?

running at 10meg how long would it take you to use up 30gig if running at full speed? 30 mins a day roughly I recon but correct me if that isn't right.

that's the only thing stopping everyone causing a network traffic jam - the fact that if you're constantly downloading, you'll soon run out of 'allowance'.

Scopeuk 07-10-2005 23:01

Re: ntl Confirms 10Mb Broadband Speed Increase
 
crystalis
layer3/cognent
http://www.cableforum.co.uk/board/sh...129#post596129

Safeman 11-10-2005 13:15

Re: ntl Confirms 10Mb Broadband Speed Increase
 
got a letter thismorning with a leaflet on it at the bottom its got over the next 12 months we will be upgrading some of our broadband speeds to 10mb only some in the next 12 months mmmmm thats near the end of 2006 :td: or is this old school and am the last person to get this letter

Robc66 11-10-2005 14:59

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Safeman
got a letter thismorning with a leaflet on it at the bottom its got over the next 12 months we will be upgrading some of our broadband speeds to 10mb only some in the next 12 months mmmmm thats near the end of 2006 :td: or is this old school and am the last person to get this letter

I havnt recieved a letter but I wouldnt be suprised if it took them until 2007 to do it. They are slow about everything.

Kevin 11-10-2005 16:30

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Doesnt suprise me that letter, the 10mb thing seems to be purely a marketing thing, tw already have users on 10mb and ntl cant be seen to be so far behind not when they have just bought telewest.

NEONKNIGHT 11-10-2005 17:36

Re: ntl Confirms 10Mb Broadband Speed Increase
 
The 'some' refered to in the letter is probably existing 3Mb customers.

Chrysalis 11-10-2005 22:26

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I think a few thousand people will be annoyed if they havent had the upgrades a year later then others have had it.

Downloads 12-10-2005 08:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
I think a few thousand people will be annoyed if they havent had the upgrades a year later then others have had it.

I don't get why, they can upgrade to 3mb. I pay more so i should get more. I had the choice, i could stay on 2mb, or i could flirt with 10mb for a laugh this year, which i decided to do. Unless i am misreading your post? Which if i have, i apologise.

Safeman 12-10-2005 09:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
the people that are on 3MB when you get the change over to the 10MB if the upload is still 30kb/s will you go else where or do you think they will change it coz they have never changed there upload speed before just a thought........

Safeman 12-10-2005 11:27

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i have just rang NTHELL Broadband department and spoke to a guy about the 10MB. i asked him when is the 10MB going to be coming out and he said it will be the end of next year 2006 this is bull can anyone else ring and asked or do you think he dont know anythink i think that letter and leaflet i got might be true end of 2006 well am canceling tonight and going with ukonline 8mb £24:99 a month and they are doing 24Meg soon for £30 a month

RoNa7dO 12-10-2005 12:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
lol i knew there will be a twist... i was hoping that they will rlse end of this year and now end of the next year lol

jrhnewark 12-10-2005 13:15

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Safeman
i have just rang NTHELL Broadband department and spoke to a guy about the 10MB. i asked him when is the 10MB going to be coming out and he said it will be the end of next year 2006 this is bull can anyone else ring and asked or do you think he dont know anythink i think that letter and leaflet i got might be true end of 2006 well am canceling tonight and going with ukonline 8mb £24:99 a month and they are doing 24Meg soon for £30 a month

There's a lesson to be learnt here. Don't waste NTL's resources with questions we already know the answer to. :)

And anyway, it's not like they'd ever know what's going on. :erm:

Safeman 12-10-2005 13:29

Re: ntl Confirms 10Mb Broadband Speed Increase
 
where is the link please can you give me it where it say we are getting it @ the end of 2006 cheers

jrhnewark 12-10-2005 13:42

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Safeman
where is the link please can you give me it where it say we are getting it @ the end of 2006 cheers

We're not getting it at the end of 2006 - 3Mbps users will get the upgrade at the end of 2005, 1Mbps and 2Mbps users will get the upgrades 'sometime' in 2006 - probably the first few months or so. :) (Can't give you a link as I haven't got one.. but it's just common knowledge.)

Actually, I sort of can - http://www.cableforum.co.uk/article/...ed-as-standard.

See "By the end of 2006, the roll out of this new product portfolio will be complete.". So that means all will be automatically upgraded to 10Mbps by the end of next year, not all will begin to be automatically be upgraded. :tu:

RoNa7dO 12-10-2005 14:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
"By the end of this year they will have a connection of up to 10Mb, while their usage allowance will increase from 30GB to 75GB per month."
Does It take 1 year to complete the roll out ?:shocked: ROFL

orangebird 12-10-2005 14:49

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by RoNa7dO
"By the end of this year they will have a connection of up to 10Mb, while their usage allowance will increase from 30GB to 75GB per month."
Does It take 1 year to complete the roll out ?:shocked: ROFL

How long do you think it should take then? Have you upgraded a network the size of ntls for a project like this before? :scratch:

RoNa7dO 12-10-2005 15:02

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i think it shud take abt 6 months.. well i think they shud hav announced abit later :D

DieDieMyDarling 12-10-2005 15:06

Re: ntl Confirms 10Mb Broadband Speed Increase
 
They didn't really have a choice about when they announced it, either they announced early, or risked being overlooked and left behind. It's a lot easier to give excuses and lies as to why things are being rolled out late, than to win back your place in the market due to being left behind.

handyman 12-10-2005 15:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Safeman
i have just rang NTHELL Broadband department and spoke to a guy about the 10MB. i asked him when is the 10MB going to be coming out and he said it will be the end of next year 2006 this is bull can anyone else ring and asked or do you think he dont know anythink i think that letter and leaflet i got might be true end of 2006 well am canceling tonight and going with ukonline 8mb £24:99 a month and they are doing 24Meg soon for £30 a month

bye, see ya. Enjoy your ukonline pay_for_8meg_get_5 sometimes_but_more_than likely_1mb then.

Quote:

Originally Posted by jrhnewark
There's a lesson to be learnt here. Don't waste NTL's resources with questions we already know the answer to. :)

And anyway, it's not like they'd ever know what's going on. :erm:

Lets just remember that ntl's staff are bound by non disclosure agreements. Those that can be arsed can subscribe to various email newsletter internally and view the development of projects. Thereââ‚ÆšÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s a change management email thatââ‚ ¬Ã¢â€žÂ¢s quite freely accessible that details all of the network changes in the coming months.



Thereââ‚ÆšÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s only so much they can tell the public though and thatââ‚ ¬Ã¢â€žÂ¢s the issue the staff will be told 'tell them its by the end of next year' because its commercially sensitive information and till its ready to launch they don't want you to know the timescales and for good reason if you look at the last upgrade thread.



And what do you care anyway, your not an ntl account holder or even eligible to have a account so should not have spoke to customer service yet. Be a good lad and put your mum on




:D

jrhnewark 12-10-2005 15:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by handyman
Lets just remember that ntl's staff are bound by non disclosure agreements.

Would somebody care to tell them not to tell porkies then, and just to say that they "don't know yet"? Giving people duff information doesn't help - giving people no information does no harm.

Quote:

And what do you care anyway, your not an ntl account holder or even eligible to have a account so should not have spoke to customer service yet. Be a good lad and put your mum on
Eh? I don't think I know you, do I?! :confused:

Neil 12-10-2005 16:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Settle down please peeps. :)

Handyman-no need for that. ;)

Bill C 12-10-2005 17:02

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jrhnewark
Would somebody care to tell them not to tell porkies then, and just to say that they "don't know yet"? Giving people duff information doesn't help - giving people no information does no harm.

Eh? I don't think I know you, do I?! :confused:


:mad:
Don't tar us all with the same brush. :td: . When you cannot get your own way resort to accusation and insults. just like this one

Safeman 12-10-2005 17:03

Re: ntl Confirms 10Mb Broadband Speed Increase
 
calm down its only a topic some people need to get a life are we adults or kids on here ffs

SOSAGES 12-10-2005 17:04

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i know nearly 30 people on UK online services not one of them has an 8meg connection not one of them was connected ON time and not one of them is happy :) i know this i waited 3 months for them to connect me and then i gave in they are now paying for my ntl broadband for a few months to make up for being crap :) the 30 people are from all other the country but 4 of them in the reading area.

Neil 12-10-2005 17:06

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
:mad:
Don't tar us all with the same brush. :td: . When you cannot get your own way resort to accusation and insults. just like this one :upyours:

2 wrongs don't make a right though m8. :)

Peeps-please settle down, there's really no need for these insults.

jrhnewark 12-10-2005 17:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
:mad:
Don't tar us all with the same brush. :td: . When you cannot get your own way resort to accusation and insults. just like this one :upyours:

I didn't intend to insult anyone!

It seems to me, from reading this forum and others, that the majority of NTL CS reps tell porkies. I'm not saying they all do, I'm sure you don't, but some could do with being told not to. :dozey:

Bill C 12-10-2005 17:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Neil
2 wrongs don't make a right though m8. :)

Peeps-please settle down, there's really no need for these insults.

Sorry :angel: i have removed the smilie

Griffin 12-10-2005 17:24

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by DieDieMyDarling
They didn't really have a choice about when they announced it, either they announced early, or risked being overlooked and left behind. It's a lot easier to give excuses and lies as to why things are being rolled out late, than to win back your place in the market due to being left behind.

I would have thought a company like NTL would have some idea as to the way the market was going with regards to speed increases etc, in advance of when they announce upgrades.

These speeds are better rolled out properly rather than rushed too, no good advertising a speed of 10mb or up to 10mb & people only being able to get 2 - 3mb with the occasional peak of 10mb.

Better to take a bit of time & get speeds of 8 mb with more regular peaks of 10mb

DieDieMyDarling 12-10-2005 17:46

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Griffin
I would have thought a company like NTL would have some idea as to the way the market was going with regards to speed increases etc, in advance of when they announce upgrades.

These speeds are better rolled out properly rather than rushed too, no good advertising a speed of 10mb or up to 10mb & people only being able to get 2 - 3mb with the occasional peak of 10mb.

Better to take a bit of time & get speeds of 8 mb with more regular peaks of 10mb

It's not quite that simple though, because ntl are such a big company they have to supply these new services to a lot more people that most other companies. So their upgrades take longer, and have to be planned further in advance. Maybe even though they knew the current trend in speed increases, they still didn't have enough time to roll it out in line with the competition, so they had to say they could anyway, then rush it out as quickly as possible.

handyman 12-10-2005 21:12

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jrhnewark
Eh? I don't think I know you, do I?! :confused:

I'm sure you replied in another thread that you where 16, thus unable to take out an ntl contract for service, I was just being cheeky.







Just rattles me, wait till you've worked on the other side. Working in a few call centers I have to say ntl do a damned sight better than most. I was a team leader for Freeserve and it was outsourced too so double bad. Freeserve wanted only 10% of what should have been done as that was the level of support in the outsource SLA.







Some good news and I cannot be bothered to start a new thread so I'll tack it into this, was at an IT Managers conference on Tues and the consensus is that the IT community has jumped on the outsourcing bandwagon just because they did not have their own house in order and it was much cheaper. Now they are finding that outsourcing has negative effects and is not always as cheap and esp. if to India brings down the quality of the call so the view is that things will be brought back in house so generating lots of jobs in the UK over the coming years reducing the trend to outsource to India :)







Too much emphasis is put on metrics because thatâ₠¬Ã¢â€žÂ¢s what the bean counters can measure but what cannot be measured with accuracy is the extra mile that some CSA's can go to that will enhance the call quality and the customer experience.







If I can get my way I'll be developing some customer service training courses and will be targeting ntl amongst others.

jrhnewark 12-10-2005 22:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by handyman
I'm sure you replied in another thread that you where 16, thus unable to take out an ntl contract for service, I was just being cheeky.

I know you were. :) But at the same time, I'm still a consumer of NTL products - it's not just the person who pays the bill who has to be happy with the service, as I'm sure NTL realise. :disturbd:

Quote:

Just rattles me, wait till you've worked on the other side. Working in a few call centers I have to say ntl do a damned sight better than most.
I'd rather not! :D However, I do sympathise with most CS reps - it's the senior managers I have more of an issue with. :)

Chrysalis 13-10-2005 00:55

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Yeah true if they dont do by area and all 3mbit users roughly at same time no matter where you live get it within few weeks of each other then that is fair to me. Then when ready 2mbit users next and 1mbit last.

webstuff 13-10-2005 12:57

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Hi All

I have looked through a lot of threads but have not seen any news on the upload for the top tier customers? Is anyone aware of any news on this one?

Cheers

Webstuff

etccarmageddon 13-10-2005 13:12

Re: ntl Confirms 10Mb Broadband Speed Increase
 
no, no information on the upload yet other than speculation it will might match Telewest's which I think is 384k.

RoNa7dO 13-10-2005 14:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
the upload speed of 10meg shud be the download speed of 3meg

webstuff 13-10-2005 14:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Hi

As telewest and ntl have merged then 384 sounds like it will be the one then. What a shame, it's not higher.

cheers guys

RoNa7dO 13-10-2005 15:06

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i would say its not a shame its pretty good btw i think its worth having a conn. that has nearly 400Kb/s upload... if i wanna send something to any person it would go really fast but it also dependz on the other person to hav 3meg or higher conn. :D

etccarmageddon 13-10-2005 15:35

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by webstuff
Hi

As telewest and ntl have merged then 384 sounds like it will be the one then. What a shame, it's not higher.

cheers guys

they haven't merged - NTL have taken over Telewest and therefore the dominate force is likely to be NTL products and standards.

SOSAGES 13-10-2005 15:40

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by RoNa7dO
i would say its not a shame its pretty good btw i think its worth having a conn. that has nearly 400Kb/s upload... if i wanna send something to any person it would go really fast but it also dependz on the other person to hav 3meg or higher conn. :D

im confused (not the first time and hopefully not the last)

RoNa7dO 13-10-2005 15:46

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by SOSAGES
im confused (not the first time and hopefully not the last)

lol sorry
in my earlier post i meant that is really good having atleast 400Kb/s upload speed and its not a shame as the other person said in the reply post b4 me :dozey:

by the way no need to give me a bad reputation :(

SOSAGES 13-10-2005 15:51

Re: ntl Confirms 10Mb Broadband Speed Increase
 
still consfused and no idea where the rep button is :)

RoNa7dO 13-10-2005 15:53

Re: ntl Confirms 10Mb Broadband Speed Increase
 
if you read the earlier posts u will understand what i mean

webstuff 14-10-2005 07:24

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Hi All


considering that adsl2 providers are offering uploads of up to 1.3mbs then i would say 384 would be poor. Especially if you have a smallish lan, public services and gaming p2p etc, it really is not that fast at all.


webstuff

Ave 14-10-2005 09:35

Re: ntl Confirms 10Mb Broadband Speed Increase
 
If the upload speed is only 384k, i'll probably switch ISP's

Bill C 14-10-2005 09:41

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by webstuff
Hi All


considering that adsl2 providers are offering uploads of up to 1.3mbs then i would say 384 would be poor. Especially if you have a smallish lan, public services and gaming p2p etc, it really is not that fast at all.


webstuff

Glad you said upto. Most users will NOT get that speed as they dont live in the car park of the exchange. :)

As i live 2.2 km from the exchange i have been informed if i wanted to move to adsl2+ that i would get about 9 to 14 meg down and 400 to 600 up :) and of course thats with the wind behind it on a good day :LOL:

dayloon 14-10-2005 09:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Ave
If the upload speed is only 384k, i'll probably switch ISP's

I dont understand why everyone is so bothered about the upload speed. What do you do that requires a huge amount of upload speed ? What ISP are you going to switch to exactly which gives you the kind of upload you are looking for ?

Bill C 14-10-2005 09:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dayloon
I dont understand why everyone is so bothered about the upload speed. What do you do that requires a huge amount of upload speed ? What ISP are you going to switch to exactly which gives you the kind of upload you are looking for ?

To be honest i would assume its for p2p or games hosting. however they will all come along in a minute and tell me all the other legitimate reasons and flame me to hell. "puts on asbestos suit then sits back down and waits :)"

dilli-theclaw 14-10-2005 10:16

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
To be honest i would assume its for p2p or games hosting. however they will all come along in a minute and tell me all the other legitimate reasons and flame me to hell. "puts on asbestos suit then sits back down and waits :)"

I need to upload a hell of a lot of linux iso's so I NEED that upload speed ;):D

etccarmageddon 14-10-2005 10:18

Re: ntl Confirms 10Mb Broadband Speed Increase
 
upload is essential for web cams if you want a good pic and higher frame rate.

SOSAGES 14-10-2005 10:45

Re: ntl Confirms 10Mb Broadband Speed Increase
 
upload is just handy when ever u have to send anything u groan :)

Ben 14-10-2005 11:43

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
To be honest i would assume its for p2p or games hosting. however they will all come along in a minute and tell me all the other legitimate reasons and flame me to hell. "puts on asbestos suit then sits back down and waits :)"

:rolleyes:

Upload speed is nice to have. As above webcams need this for a decent quality picture/ frame rate and people like to send there freinds files / pictures and other stuff that might be quite large, and yes people like to also host a small game server and with a upload of not even 400k with 10Mbit down you aint got much chance of that, not to mention that if your downloading at a full 10Mbit it will use mostly all (if not all!) of that 300 odd k that your given) fact.

mcmanic 14-10-2005 12:00

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Ben
:rolleyes:

not to mention that if your downloading at a full 10Mbit it will use mostly all (if not all!) of that 300 odd k that your given) fact.

its only fact for P2P freeloaders who don't want/not allowed to pay for a decent newsgroup service and need a high upstream to get a decent downstream, if you go on a newsgroup which on 3meg only uses 11-14kb/sec upstream, so for 10meg (if you can ever get a full 10meg downstream would still be way,way under and not so important.

Cap the upstream i say - disgruntle the P2P users downloading their mp3's,games and the likes, this would make the network so much better for all of us.

SMHarman 14-10-2005 12:01

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by webstuff
Hi All

considering that adsl2 providers are offering uploads of up to 1.3mbs then i would say 384 would be poor. Especially if you have a smallish lan, public services and gaming p2p etc, it really is not that fast at all.

webstuff

All running on a "residential" connection. For my own sanity I would be putting the public services and p2p files on a public webserver, not on my home PC. The smallish lan, well that traffic is "local"?
Would you like to run a VoIP swichboard across your connection for each of the LAN users too?

jrhnewark 14-10-2005 12:37

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dayloon
I dont understand why everyone is so bothered about the upload speed. What do you do that requires a huge amount of upload speed ? What ISP are you going to switch to exactly which gives you the kind of upload you are looking for ?

What exactly requires sure a "huge amount of download speed" (downstream bandwidth, I suppose ;))?

Heavens above man, I'm tempted to go on Jesus Chat to pray for forgiveness for wanting a decent bandwidth both up and downstream!

VOIP, webcams, uploading large files to friends, streaming audio (and even video) to people. All very valid uses - and if people want to use P2P for legal purposes, that's up to them.

Gimme a break from all this "it's all those people using P2P would must be sharing dodgy Madonna MP3s - boo hoo!!". :rolleyes:
__________________

Quote:

Originally Posted by SMHarman
Would you like to run a VoIP swichboard across your connection for each of the LAN users too?

Why not? Sounds like a splendid idea to me. :)

Ben 14-10-2005 13:10

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mcmanic
Cap the upstream i say - disgruntle the P2P users downloading their mp3's,games and the likes, this would make the network so much better for all of us.

I can't argue with that dude :) But I fail to beleave if you max out your full 10Mbit that 300 odd K upload will not be maxed. (or at least very close to being)

I could be wrong (your the expert I guess) but when I max out my 3Mbit atm it does seem to use a huge part of my upload (and no not p2p :p ) :D

etccarmageddon 14-10-2005 13:18

Re: ntl Confirms 10Mb Broadband Speed Increase
 
if people are using their upload bandwidth illegally I shouldnt have to suffer restrictions. it's upto the service provider and copyright holders to detect illegal use.
__________________

at the moment, on a 300k connection if you're using a web cam at the same time as making a voip call, you will probably have upload bandwidth issues.

Bill C 14-10-2005 13:37

Re: ntl Confirms 10Mb Broadband Speed Increase
 
You know this cracks me up it does. You see i am a grown up. I have no problem admitting that i use p2p and newsgroups. I have been known to download both legit and dodgy stuff :Yikes: there i said it, quick phone f.a.s.t. What people download is there problem not mine. However the rules are the rules be it 1 gig or 30 gig and they have been in place for 2 years. So if you break them then you can expect NTL to enforce them if they decide to. As for upload yes there are legit reason for it to be faster but i bet you know if you could scan the network for types of traffic on the upload what do you think you would find ?

By the way i work for NTL however i am a customer just like you and what i do with my connection has nothing to do with my postion with NTL.

Ignition 14-10-2005 13:42

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mcmanic
its only fact for P2P freeloaders who don't want/not allowed to pay for a decent newsgroup service and need a high upstream to get a decent downstream, if you go on a newsgroup which on 3meg only uses 11-14kb/sec upstream, so for 10meg (if you can ever get a full 10meg downstream would still be way,way under and not so important.

Cap the upstream i say - disgruntle the P2P users downloading their mp3's,games and the likes, this would make the network so much better for all of us.

10Mbit = about 200kbps of upstream required for Usenet.

LOL @ P2P freeloaders though, paying a newsgroup service a few quid a month to download dodgy material isn't exactly paying ntl for the pleasure, and certainly not the content producers.

Presumably if people paid to use P2P that'd be quite acceptable?

Oh and those eeevil people who actually upload the stuff you download from Usenet. How dare they! A cap on upstreams would I hate to point out kill Usenet binaries as well.

Personally I think they should stick to the current 10:1 ratio and do some traffic management to ensure that gack doesn't clog the upstreams :) This way upstream is available when it's needed, while P2P rapeage is controlled accordingly. I've little time for people who upload 24x7, no need for it.

However Telewest's about 30:1 is farcical and a product of both their obsession with remaining uncapped and their pre-existing issues with upstream congestion.

jrhnewark 14-10-2005 13:54

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Ignition
Personally I think they should stick to the current 10:1 ratio and do some traffic management to ensure that gack doesn't clog the upstreams :)

1Mbps on 10Mbps down is fair - I'm fine with that. I'm not fine with 100kbps on a 1Mbps down connection.
Quote:

This way upstream is available when it's needed, while P2P rapeage is controlled accordingly. I've little time for people who upload 24x7, no need for it.
Hmm, I upload 24/7. I run quite a bit of stuff - webcams, a home server, FTP, VNC, so there's always something going out. I don't feel it has anything to do with you or anyone else.

But, at the end of the day, it's not like I could clog up the network particularly badly. I only have 100kbps upstream, remember? :rolleyes: :erm:

Bill C 14-10-2005 13:55

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Ignition

However Telewest's about 30:1 is farcical and a product of both their obsession with remaining uncapped and their pre-existing issues with upstream congestion.

An one wonders for how long can it be sustained

dayloon 14-10-2005 15:04

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jrhnewark
Gimme a break from all this "it's all those people using P2P would must be sharing dodgy Madonna MP3s - boo hoo!!". :rolleyes:

I didn't say anything about sharing dodgy p2p stuff. Im the last person to be lecturing people on that. I just didn't understand why upload speed is so vital to some people.

orangebird 14-10-2005 15:07

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dayloon
I didn't say anything about sharing dodgy p2p stuff. Im the last person to be lecturing people on that. I just didn't understand why upload speed is so vital to some people.

Running 'businesses' on residential services possibly...

jrhnewark 14-10-2005 15:10

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dayloon
I didn't say anything about sharing dodgy p2p stuff. Im the last person to be lecturing people on that. I just didn't understand why upload speed is so vital to some people.

Sorry, must be my old age. :dunce:

Anyway, as I say, all manner of things: running a little web server, FTP server, VOIP, audio/video streaming, VNC. If you want to use VOIP and still have your server running, as well as perhaps a webcam, you'd need a good 0.5Mbps to keep it all running smoothly. This is much more than the 0.3Mbps top-tier that NTL currently offer. :)
__________________

Quote:

Originally Posted by orangebird
Running 'businesses' on residential services possibly...

An odd presumption, surely? See my list above. :dozey:

orangebird 14-10-2005 15:27

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jrhnewark
Sorry, must be my old age. :dunce:

Anyway, as I say, all manner of things: running a little web server, FTP server, VOIP, audio/video streaming, VNC. If you want to use VOIP and still have your server running, as well as perhaps a webcam, you'd need a good 0.5Mbps to keep it all running smoothly. This is much more than the 0.3Mbps top-tier that NTL currently offer. :)
__________________

An odd presumption, surely? See my list above. :dozey:

Not at all. You'd be amazed at how many people try and run businesses off residentila connections and then p & moan about the caps.... rolleyes:

Scopeuk 14-10-2005 16:18

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i'll admit im a 300k user but i do fine my upload appauling
if i was to try and play any online games whilst the webam is being used i whould lag that much i couldent walk

RoNa7dO 14-10-2005 16:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i was just reading bbc news and i found out that ntl has allready started rolling out 10Mbps.. i dont know if its the truth..:D
i hope its real :D

you guys can check in here http://news.bbc.co.uk/1/hi/technology/4341558.stm

""Increased competition
Cable companies, such as NTL, have already started rolling out basic broadband speeds of 10Mbps.""

Robc66 14-10-2005 16:26

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Why dont NTL realise that we all want more upload? They always say that people only want more download but it is not true at all.
Even sombody who just uses the internet a little would benefit a lot from it because they will probablly be running webcams and other things which require more upload. Instead of making the download speed go to amazingly fast like 50 or 100Mbit they should sort the upload speed out first!

etccarmageddon 14-10-2005 16:40

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by RoNa7dO
i was just reading bbc news and i found out that ntl has allready started rolling out 10Mbps.. i dont know if its the truth..:D
i hope its real :D

you guys can check in here http://news.bbc.co.uk/1/hi/technology/4341558.stm

""Increased competition
Cable companies, such as NTL, have already started rolling out basic broadband speeds of 10Mbps.""

most likely it's poor/lazy reporting by the BBC. bad choice of words - 'roll out' should read 'expecting to roll out by the end of next year...'

ian@huth 14-10-2005 16:42

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
Why dont NTL realise that we all want more upload? They always say that people only want more download but it is not true at all.
Even sombody who just uses the internet a little would benefit a lot from it because they will probablly be running webcams and other things which require more upload. Instead of making the download speed go to amazingly fast like 50 or 100Mbit they should sort the upload speed out first!

You can only have what the network is capable of providing and it is not capable of providing vast amounts of upload bandwidth. The technology used by the cablecos has limitations and the companies provide various levels of broadband products which are designed to work within those limitations. They provide a contended service which works OK for the vast majority of users who are typical of the model on which the service was designed. Caps exist to ensure that customers have a usage pattern that matches the model. If you want a broadband service and the cable companies offer a product that meets your requirements at a price and with terms and conditions that you are happy with then you choose them as your supplier. If not you look elsewhere.

Robc66 14-10-2005 16:45

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Or replace "NTL" with Telewest lol
__________________

Quote:

Originally Posted by ian@huth
You can only have what the network is capable of providing and it is not capable of providing vast amounts of upload bandwidth. The technology used by the cablecos has limitations and the companies provide various levels of broadband products which are designed to work within those limitations. They provide a contended service which works OK for the vast majority of users who are typical of the model on which the service was designed. Caps exist to ensure that customers have a usage pattern that matches the model. If you want a broadband service and the cable companies offer a product that meets your requirements at a price and with terms and conditions that you are happy with then you choose them as your supplier. If not you look elsewhere.

No i mean that they are upgrading the network to increase the downstream speeds but do hardly anything to the upstream speed. They should put more effort on the upload because the speeds are so poor.

DaggaDagga 14-10-2005 17:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I don't believe there is a clear distinction between business and residential use any more.

In today's wired world, many people depend on their home broadband to work from home. They are not self-employed, as they are an employee like anyone else. They just happen to work from home. Such people do need a decent upload speed, but could hardly be considered to be a business. Perhaps, using the most pedantic of definitions, they should be paying for a business account. In reality, nobody would expect to do this. I doubt most broadband providers would be bothered about anyone doing this.

Internet use evolves constantly. When the BBC launch their peer-to-peer (legal) file sharing software (and many NTL customers will start using it), will the NTL network collapse in a heap?

I have a VOIP phone, which uses about 90kbits each way. Add on a peer-to-peer app and I won't be able to use the web. If my neighbours start using the BBC software, will I be able to use my phone reliably?

th'engineer 14-10-2005 18:57

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by etccarmageddon
most likely it's poor/lazy reporting by the BBC. bad choice of words - 'roll out' should read 'expecting to roll out by the end of next year...'

Or use the old NTL famous saying "coming soon" like the unlimited dial up and broadband did :D for ex cwc customers and went again.:angel:

jrhnewark 14-10-2005 19:01

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by RoNa7dO
i was just reading bbc news and i found out that ntl has allready started rolling out 10Mbps.. i dont know if its the truth..:D
i hope its real :D

The problem is that the BBC don't know jack about this sort of thing, and then go and make false statements. :td: :mad:

(In the spirit of hoping that they get it right next time, I've just emailed their complaints office...

"I refer to: "Cable companies, such as NTL, have already started rolling out basic broadband speeds of 10Mbps."

It'd be rather nicer if there was a name put to this article, on your website, so I could speak directly with whoever wrote the piece about their (minor, in the scheme of things) error. Clearly, neither the BBC or many of its journalists are satisfied about putting staff names to copy for fear of someone like me finding that you've made a fundamental boo-boo thanks to - plainly - not researching what you're talking about.

As I'm sure you well know, the general public get confused about technology as it is, without your journalists helping them out.

For you information, NTL will begin rolling-out 10Mbps as standard to current 3Mbps users at the end of this year, and to current 1Mbps and 2Mbps users during 2006. Your (wo)man could easily have found this out by quickly searching the internet!

Many thanks for your time.")


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