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Re: [Merged] BB Speed Upgrades
I got an e-mail today telling me I had been upgraded from 1mb to 1.5mb. :D
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Ref this new speed then, is the price staying at £37.99 as planned? (for the 1.5mbit that is). If this is the case then I may well move across to ADSL after all becuase although the 1.5mbit is very nice indeed, I would rather pay £30 a month for 1mbit/256, get a email service that works, a web space with PHP and MYSQL and of course been able to use this Fab speed on a more constant basis (Scunthorpe + others i think have some major problems at the moment).
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I want to change my poll answer now to YES - I have been upgraded, initially like a spoilt child throwing a tantrum, :p: I had voted NO - because I had yet to be upgraded, but now I'm sitting pretty on 750K. ;)
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The postcode checker shows I have been upgraded but speed tests show otherwise, anyone else had this problem?
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Are you on a 1 Meg connection through a Set Top Box? If so, that's why. No 1 Meg STB users have been upgraded yet.
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Anyone know if the renfrewshire/Inverclyde area has been upgraded as of yet.... I believe someone has had theres updated but mines is still the same...
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thanks SMharman & JTWN
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Oooooh, yeaaaah! 93,75k baby, soon I'll make it 187,5k!!!
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Cos its cr@p like mine.
Thats just what i,m getting atm . :( |
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Mine seems to have settled down now, lovely double the speed 35kb/s downloads, bring on the uploads! :D
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Dodgy :shrug: |
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yeah i have been upgraded and I found out of my mate father who works for NTL that to get it upgragded I have to pull the power lead out of the back on my broadband box
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btw....welcome to nthw/cableforum :) :tu: |
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(This is for the 1Mb service, 150-300 will see little difference on an STB as it was really 256-300, 600>750 should be done if your area says so, but all Pace STBs cannot cope with bandwidth above 1Mb so are being swapped out). |
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but the question is, how many are left to be done - does anyone here on 1meg still have a pace box that they're waiting to have swapped to a samsung ?
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Reason being that the STBs are done by rolling out a new file and rebooting the relevant STBs remotely. No file rollout = no speed upgrade. SACMs won't necessarily pick up the new speed with a reboot, they're not upgraded in the same way, with a single new file. |
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Gimme your MAC and I'll check, but I'd suspect the usual margin of error in online speed tests - caps aren't 100% and speed tests aren't 100%, but over enough trials you usually get a good average - what's the average of eight trials?
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Just got mine, Swindon, SN3:
Mon, 16 Aug 2004 19:48:57 UTC 1st 128K took 1468 ms = 89286 Bytes/sec = approx 743 kbits/sec 2nd 128K took 1453 ms = 90208 Bytes/sec = approx 751 kbits/sec 3rd 128K took 1454 ms = 90146 Bytes/sec = approx 750 kbits/sec 4th 128K took 1453 ms = 90208 Bytes/sec = approx 751 kbits/sec I had a brief panic when browsing stopped, modem ready light flashed, then it came back on, and was noticibly quicker :) |
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I'm using EMule/bit Torrent etc and ever since I recieved the new samsung SMT 2100c EMule does not work correctly.
Downloads speeds are at 1-2k and upload speed decreases if my downloads increase. also browsing web pages is VEEERRRYY SLLOWW if EMule is running.When I close EMule web browsing speeds up. Downloading from web sites is fine just as long as I close EMule (Even if nothing is in the download queue) I have tried deleteing the MAC address registration associated with my account then rebooting my STB and renew the IP on PC Mod edit (Chris T): Link removed |
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The link doesn't work, it's got ... in the middle of it where it's been shortened by something.
Get some kind of bandwidth meter for your PC - Kerio Personal Firewall works pretty well, as it's not only a firewall but gives you bandwidth readings for every program that's using the internet as well. That might help you solve your problem. http://www.kerio.com/kpf_download.html |
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Sorry Here is the correct link
Mod edit (Chris T): Link removed. Please do not provide links of this nature without asking a member of the team first. |
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It seems the only solution is to get my old pace box back. I'm on the 600k service so it can handle the 750k speed upgrade those of you on the 1mbit connection will have to chose between having either samsung 1.5mbit with no P2P OR the pace with P2P but no speed upgrade. Is this the beginning of the end for P2P?????????????
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Is there any particular reason that you are using a STB instead of a SACM? On another note... have you tried changing all of your ports (This is possible in edonkey, don't know about emule). Of course, it might not be down to port checkers.... it may very well be that this new STB reads packet header information to see if you are using P2P and starts dropping those packets.
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I think I will change over to a SACM also I have tried changing my ports but still does not work. Do you think it could be something in the Samsung Engineers menu ??.
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If they have put packet sniffing technology into the samsung I doubt they would make it particularly easy to turn off (So no, it's probably not in the engineer's menu).
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I have just spoken to someone at tech support and he has confirmed that the Samsung has packet sniffing technology, it reads packet header information to see if you are using P2P and starts dropping those packets.
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I have to say I'm a little sceptical that NTL would do this, or that one of their first-line support team would be the one to announce it to the world. Can you give any more info about how this conversation happened? Are there any staffers around that can shed any light on this? |
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I too would be very surprised if this was the case. I would be even more surprised that NTL admitted it! Perhaps the tech was a little confused (We are talking about scripted first line reps here).
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I HIGHLY doubt that this is anything done by design - customers would be in uproar. I think I'll phone ntl up this afternoon to see what they say.....
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Of course... it would save them a fortune in their bandwidth costs!
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Is there anyone with a samsung box able to use any P2P software? NO I DONT THINK SO.
Hope that will answer your question |
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Now, the question I asked was this: Can you please tell us a little more about the conversation you had with someone at NTL regarding this? Who was he/she? What did he say? When was this? What was the reason for your phone call to NTL? Facts are a lot more useful than innuendo. |
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Second, the Samsung boxes have been around a while now. A couple of members of this site were also involved in beta testing them. How come no one else has come up with this "info"? Third, and perhaps one of our NTL employees could answer this. Assuming the box did filter out these packets, would front line tech support staff know? |
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If we did any P2P affecting stuff it would be done further up the network, not in every single CPE. Samsungs are a tiny percentage of our installed broadband CPE base, so why on earth would we expend time and effort adding something just to those? There's something brown and smelly flying around this thread. eMule, in my experience is about the flakiest P2P app out there, you can be downloading at 25-30 Kbytes/s one minute and then get nothing for days. I use Apollon these days on the rare occasions I need that *special* file... |
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Emule edonkey Bittorrent shareaza winmx LOL |
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CHECK OUT THIS LINK TO SEE WHAT OTHER SAMSUNG USERS ARE SAYING.
Mod edit (Chris T): Link removed. Final warning: please do not post links to other forums without clearing with the team here first. Please read your Private Messages. I spoke steve in tech support today after i was on hold for 25 mins. I Explaned that if i had 2 or more downloads going at the same time (I did not say i was using P2P) my connection would come to a crawl I also told him that other people were having the same problems and to check out the forums he then put me on hold to speak to someone else and came back and asked me if I had any P2P on my PC because the samsung has packet sniffing technology. |
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It is probably the Samsung box being badly installed, not having the signal levels to the box checked or some other problem with provisioning or CM setup on it restricting the ACK packets and causing problems. The US bandwidth has not increased following the speed upgrades, so although you can recieve 50% more data, you still have the same bandwidth to acknowldge these packets. |
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I have no intention of shutting down open discussion, but I won't allow repeated spamming of unsubstantiated rumours in multiple threads, and links to identical posts at other discussion forums are not allowed. |
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BBKing is in a position to know what it installed in the boxes (after all, he does roll out the uprades), and I think Bill C is also in a position to know. They both say that the Samsungs do not do this. TBH, I would believe BBKing. The number of Samsung boxes is a small fraction of the number of Pace boxes, so just blocking p2p on the Samsung boxes would make little difference to the netowkr. If NTL wanted to introduce P2P blocking technology, it would be far quicker, cheaper and easier to introduce it further up the network, maybe at the UBR level. That way, they would only have to upgrade a few hundred UBRs rather than a million or so STBs (don't know exact figures). I think that you have possibly been fed bull by the Technician. |
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It occured to me that that was what it was, but since ntl announced it months ago and the ports blocked are up on the website and it applies to all CMs and STBs it struck me as nothing new.
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I think its a bit harsh to not allow links to other forums, this is the first public forum I have seen such a rule but I am not a mod so who am I to argue.
Back to the topic it wouldnt surprise me if the hardware had the technology but I dont think it would be to block p2p ntl know the consequences of such an action and I dont think its worth the hassle and like bbking said if they wanted to do it they could do it at a more central point higher up in their network. If its an issue just do away with the STB and get a cable modem they better anyway. |
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It seems clear from subsequent posts that you have nothing to base this on other than a supposed conversation with "someone at tech support", and your posts and actions (both here and on another site) cause the word "troll" to spring to mind. |
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I take back my comment about the censoring of the link been harsh seeing it from another view point I understand that he was misinforming people and could have caused extra confusion. I apologise for my comment.
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Glad to say that:
Tue, 17 Aug 2004 16:56:48 GMT 1st 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec 2nd 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec 3rd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec 4th 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec Sg17 is upgraded!! HURAH!!! Finally !!!! :) |
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I dont think it is all good! Sometimes when i do a test the first section will be 300 kbps then 1551 for the rest!!!
Like this: Tue, 17 Aug 2004 17:43:47 GMT 1st 128K took 3438 ms = 38124 Bytes/sec = approx 317 kbits/sec 2nd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec 3rd 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec 4th 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec And when listening to radio thru winamp occasionally it will pause cost of the connection dropping for a second or two! |
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YES!!!!!!!!!
Finally, NTL have done my speed upgrade, it WAS something to do with Luton, as when Luton had "Network Upgrades" done this morning, My speed went up, yey ntl, YEY Tue, 17 Aug 2004 19:59:23 GMT 1st 128K took 718 ms = 182552 Bytes/sec = approx 1519 kbits/sec 2nd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec 3rd 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec 4th 128K took 688 ms = 190512 Bytes/sec = approx 1585 kbits/sec Woohoo, (How do you change your vote on these things :) ) |
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So when's the set top box swaps occuring in the North West? Had a letter off NTL 6? weeks ago and no contact since? Read previously that the upgrade was due in Sept? which doesn't leave much time.
Anyone from NTL in the North West (BillC?) care to comment please? |
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hmm, our area is upgraded and we've still got the pace box on 1mb :(
no letter at all saying we were getting extra speed. We had the pace box originally for the broadband, then we got a modem installed and ntl proceeded to rape our bank for £65 without ANY warning (even by the main email account for the sacm internet setup!), so we phoned them up and explained we were not pleased that they took the money in that way. NTL then said they would not change the billing for the modem (which had to go on a 2nd account btw... why? well, im not sure... same name, address and everything) so we could pay it in a paypoint or with a payment card or something as they couldnt do that with new accounts (im sure that was utter BS tbh) So we got the eng out to take the modem out (who actually took the modem but left the power plug and coax cable in place all plugged in (nice and safe tbh init?), looked at the router, grunted and left. I came home from work and set it all back up myself (understandable I assume... routers arent supported i guess would be the reason). So... back on pace box but wanting a samsung box for our extra speed which had the visiting eng contemplated it, he could have saved a job of re-visiting and installing ANOTHER box which we're gonna phone them for tomorrow. so err yeah... thanks ntl :/ |
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YES! Upgraded finally here in SG4 as well. Got done at 2am yesterday and auto-rebooted apparently, cable modem's been up for 22 hours according to Docsdiag and on the new 750000bps :)
Very pleased, cheers for finally getting round to us, NTL. |
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EXCELENT !
just been upgraded, various speed tests put me at about 720/730 Kb/s. which isnt to bad at all. i just re-booted the modem this afternoon and it had been done. My dad thinks that 300K is fast enough though so he gonna put us down to that (from 750) to save money :( £7 fuxing a month, not worth it IMO. im gonna try talk him out of it ;). thanks to NTL for making this happen so quickly, and so far, very smoothly. |
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Note : If it isnt dont lynch me, but most of the people I know had their upgrade yesterday, and we all have lutn in our hostmask (and they did mention luton being upgraded yesterday too) :) |
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Still not on 750k but postcode checker says I should be :( Its a SACM and Ive tried rebooting same prob.
Edit: Having said that Robin Walkers test gave me the following Quote:
And CNET bandwidth meter says 580k also |
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1st 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec 2nd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec 3rd 128K took 719 ms = 182298 Bytes/sec = approx 1517 kbits/sec 4th 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec Thanks NTL!!!! :clap: |
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Where are you all checking on your Upgrade status?
I just got my Samsung box installed Yesterday and its Much an improvment over the old Pace boxes, but As of yet have not Been upgraded to 1.5mb, is here a Status page for the upgrades? and where can i view it.. thanks. maT |
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Thanks again. |
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ok, i just checked the Status page http://www.ntlworld.com/data-feeds/e...osites/upgrade and it tells me my area is upgraded?
does this Only mean the New boxes have been installed but not the Speed upgrade? |
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No idea when this will happen though. |
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Don't hold your breath.:(
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Letter from Ntl dated August 2004 awaiting my return from holiday (3 weeks). Says someone will contact me to arrange STB exchange in connection with 1Mb to 1.5Mb upgrade. Some 30 plus telephone callers who didn't leave a message on the answerphone when I was away - Ntl would have left a message wouldn't they?
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I have speed problems with the new Samsung box in the Birkenhead area. Check this out. :(
Pinging www.google.akadns.net [216.239.59.147] with 32 bytes of data: Reply from 216.239.59.147: bytes=32 time=45ms TTL=245 Reply from 216.239.59.147: bytes=32 time=546ms TTL=245 Reply from 216.239.59.147: bytes=32 time=150ms TTL=245 Reply from 216.239.59.147: bytes=32 time=32ms TTL=245 Reply from 216.239.59.147: bytes=32 time=161ms TTL=245 Reply from 216.239.59.147: bytes=32 time=64ms TTL=245 Reply from 216.239.59.147: bytes=32 time=31ms TTL=245 Reply from 216.239.59.147: bytes=32 time=270ms TTL=245 Request timed out. Request timed out. Reply from 216.239.59.147: bytes=32 time=312ms TTL=245 Reply from 216.239.59.147: bytes=32 time=31ms TTL=245 Reply from 216.239.59.147: bytes=32 time=324ms TTL=245 Reply from 216.239.59.147: bytes=32 time=32ms TTL=245 Request timed out. Reply from 216.239.59.147: bytes=32 time=91ms TTL=245 Request timed out. Reply from 216.239.59.147: bytes=32 time=31ms TTL=245 Request timed out. Reply from 216.239.59.147: bytes=32 time=31ms TTL=245 Reply from 216.239.59.147: bytes=32 time=224ms TTL=245 Reply from 216.239.59.147: bytes=32 time=31ms TTL=245 Reply from 216.239.59.147: bytes=32 time=78ms TTL=245 Request timed out. Reply from 216.239.59.147: bytes=32 time=56ms TTL=245 Reply from 216.239.59.147: bytes=32 time=150ms TTL=245 Reply from 216.239.59.147: bytes=32 time=247ms TTL=245 Request timed out. Reply from 216.239.59.147: bytes=32 time=302ms TTL=245 Reply from 216.239.59.147: bytes=32 time=33ms TTL=245 Reply from 216.239.59.147: bytes=32 time=32ms TTL=245 Reply from 216.239.59.147: bytes=32 time=105ms TTL=245 Reply from 216.239.59.147: bytes=32 time=60ms TTL=245 Request timed out. Request timed out. Reply from 216.239.59.147: bytes=32 time=32ms TTL=245 Reply from 216.239.59.147: bytes=32 time=108ms TTL=245 Reply from 216.239.59.147: bytes=32 time=71ms TTL=245 Request timed out. Request timed out. Request timed out. Request timed out. Request timed out. Reply from 216.239.59.147: bytes=32 time=30ms TTL=245 Reply from 216.239.59.147: bytes=32 time=280ms TTL=245 Request timed out. Reply from 216.239.59.147: bytes=32 time=259ms TTL=245 Reply from 216.239.59.147: bytes=32 time=51ms TTL=245 Request timed out. Request timed out. Request timed out. Request timed out. Reply from 216.239.59.147: bytes=32 time=341ms TTL=245 Request timed out. Request timed out. Request timed out. Request timed out. Reply from 216.239.59.147: bytes=32 time=236ms TTL=245 Request timed out. Request timed out. Reply from 216.239.59.147: bytes=32 time=247ms TTL=245 Reply from 216.239.59.147: bytes=32 time=32ms TTL=245 And my netstat -s: TCP Statistics for IPv4 Active Opens = 1138 Passive Opens = 260 Failed Connection Attempts = 204 Reset Connections = 55 Current Connections = 31 Segments Received = 178515 Segments Sent = 171253 Segments Retransmitted = 30119 |
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lol mine has been done and changed to 300k, however at my sisters 5mins drive away it says she is not in a NTL Area :confused: when she has NTL Broadband 150k.
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There's definately something amiss with the samsungs - I've had an engineer out this morning, who's swapped the box for another samsung, and I still get the same rate of packet loss when up/downloading / P2P. I've switched the BB back to the pace and all is fine again.
I've now arranged for a SACM to be installed - I've just got to wait till 1st September for it to be installed. Kneebs |
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thats strange, my Samsung is never dropping any Packets.
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What sites are you guys using to check? I'm in swindon - doesnt seem any quicker yet :( SN3 Post code, like other guys in here, should be moving to 1.5MB.
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Not upgraded yet in Cardiff North. My friends / family in other areas of Cardiff have been upgraded already. :(
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try this site for a quick check , try this site for a more comprehensive test :) Quote:
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I rebooted my cable modem a couple of weeks ago to see if the area had been upgraded and my connection speed went up to 1.5Mb. Downloading some files tonight I noticed that the connection speed had dropped back down to 1Mb, getting around 125K/s download in Getright and this is confirmed with the other speed tests I have done. Using the NTL postcode checker I`m supposed to not be getting upgraded until September.
I`m in the RG2 area of Reading, is this another area where NTL accidentally released the revised CM config ahead of time? *Edit* Can`t drop from 1.5Mb to 1.5Mb, d'oh |
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