Re: *ALL* ntl 10Mb Discussion (Part 3)
 

NTL are trialing 100 mbit at the moment.

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

er where?

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

Saw the link below at www.adslguide.org:

http://www.pcw.co.uk/personal-comput...-100mbit-links

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

That has absolutely no relevance at all to the current issues (Yes I know how they are doing it, there's literally only one way).

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

Well i thought i would post it as i saw it earlier.I wrote it to show how silly Ntl are, for trialing 100 mbit before all their 10 mbit people are happy.

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

We think alike then. Skipping rungs of the ladder.

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

hi sorry i know this question has been asked b4 but i just wanna get it straight. im on home 120 and i get a max of 5 meg, do i have to wait until december b4 this update thing is available?? thank you ever so much for your co-operation. astalavista

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

The reason for my post. I've finally had sucess with convincing ntl to install a cable modem for free!!!:) I called them today to change from up to 10Mb to the 2mb package. Without any discussions or asking why, they just changed it there and then. I then asked how to go about closing my account. The response, the explanation of 30 days notice etc (still not looking good at this point). I then explained that it would take me a while to sort out getting my BT line reconnected and having sky installed, not to mention finding another isp.

At this point the person finally asked why I was going to close my ntl account. After this the person recommended I contact their customer retention team. I asked them if they could put me through to them there and then and they said yes. I also asked them to explain briefly to them why they were putting me through. I was put on hold and less than a minute later the person was back on the phone and told that ntl always do what they can to keep their customers (they said this with a straight voice as well, I nearly started laughing myself ;) ) and they were now happy to install the modem without the fee. I get transferred to the retention team and arrange to have the modem installed, which will be this Friday as well!!!

I was even happy enough to get put back on 10Mb straight away. Still, for the 10 minutes I was on 2Mb I have to say I had a wonderfully stable and solid 2Mb connection with the speed constant :D

It's just a shame that it took me advising I will be closing my account before they were prepared to do it for free :(

Anyway, all sorted now. You can all expect to hear from me again on Friday evening when I start asking how to get the modem working properly;)

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

It'll be research and development of a 100mb product most likely the use of the word 'trial' has exagerated it and it's more a 'test'. a pointless product at the moment but you need to be prepared for the future or get left behind.

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

ahh sage m8 back with the minions on 2mg huh :) lemme know how it goes with the ntl250 with 2mg cause mines on the stb still
but i also have the 250 sitting here to

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

I'm on the 200 with 2mb and it's still causing me problems..

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

my symptons are different now. pings arent fluctuating as much and latency and upload are both good, but download speeds continue to plummet in the evenings, last night i was getting a whopping 0.5mbit. Is this a sign of downstream saturation or will it still be upstream saturation or possible shaping to deal with ubr overload? Of course right now at 4am without any reboots etc. my speeds shot back up.

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

Hi,my modem Terayon Terajet 210 dont get the full 10meg will i get a new modem for free or do i have to pay? as im going to phone ntl tonight,if i dont get a free modem ill down grade to the 1 meg.:(

Re: *ALL* ntl 10Mb Discussion (Part 3)
 

Me too....thats when my free modem is due to be installed as well :)

Re: *ALL* ntl 10Mb Discussion
 

> Anybody here got exactly the same issue? Modem resseting after so long?

Possibly - Windows sees lost connnection on this ntl:250 - but how can I identity a modem reset for sure?