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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   TiVo : General TiVo Discussion Part 2 (https://www.cableforum.uk/board/showthread.php?t=33676466)

ahardie 16-04-2011 11:12
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by johnasimmons (Post 35214149)
well, I ordered tiVo via web page ordering on Thursday, quoting 2 conveinent installation dates and got a email back saying 'thank you for your order' - what happens now?
Ring up and get the install confirmed. Unfortunately the date given online is not being kept to for most people. It wasn't for me.

whoareyou 16-04-2011 11:15
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by carlwaring (Post 35214136)
So it was only a fiasco until you got your install sorted? That's an odd attitude, isn't it?

Yes, I know that's not exactly what you posted but my point is that it hasn't really been "a fiasco" at all. They simply had far more pre-reg's than expected; at which point, maybe things got little hairy is all.
I must say that i think Virgin, so far, could have done things a lot better. Some aspects seem very chaotic and would describe certain fiasco's from experiences over the week.
Mis (non) communication seems a massive problem within Virgin when dealing with the Tivo.
If they have the boxes to provide us with (which seems they do). Surely they should expect the interest.
The emails have also been poor.
Having said that, so far i have been on the 'other' side and recieved some excellent customer service.

---------- Post added at 10:15 ---------- Previous post was at 10:13 ----------

Quote:
Originally Posted by ahardie (Post 35214159)
Ring up and get the install confirmed. Unfortunately the date given online is not being kept to for most people. It wasn't for me.
Or pm a Virgin rep on the VM community forum. They can provide you with your install date if you give them your house number and postcode.

clinteastman 16-04-2011 11:15
Re: General TiVo Discussion Part 2
 
Thinking about it audio over HDMI is part of the standard, it must work right?

sidneysides 16-04-2011 11:20
Re: General TiVo Discussion Part 2
 
I still can't view catchup directly from the EPG. Also doing a search does not find catchup shows. There are lots of annoyances at the moment. Also the BBC stuiff HAS to be viewed through iPlayer, rather than through normal catchup. I hope VM are reading this forum.

clinteastman 16-04-2011 11:21
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by carlwaring (Post 35214141)
I think some programmes are directly linked from the "past" EPG but not all. I will also have a play later.
Yeah obviously no BBC stuff but no program has, every one with the "c" take me to the top level of the OD menu.

Also I can't get to OD content via search?

---------- Post added at 10:21 ---------- Previous post was at 10:20 ----------

Quote:
Originally Posted by sidneysides (Post 35214172)
I still can't view catchup directly from the EPG. Also doing a search does not find catchup shows. There are lots of annoyances at the moment. Also the BBC stuiff HAS to be viewed through iPlayer, rather than through normal catchup. I hope VM are reading this forum.
I have the same problem. The BBC stuff like has been said before is down to the BBC Trust not VM.

carlwaring 16-04-2011 11:34
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by zantarous (Post 35214153)
Does anyone know which button on the code for the CT8685 corresponds with Home key...
Erm... the HOME key! The one right at the topf of the remote ;)

The Tivo is a CT8685, remember ;)

Quote:
... have found some nice short cuts at the Tivo Community forum that I would like to set up:
You know, I never thought of that. I just press the HOME button then the number :o:

Quote:
Originally Posted by whoareyou (Post 35214161)
If they have the boxes to provide us with (which seems they do). Surely they should expect the interest.
They expected some interest. Just not the 70k-ish pre-reg's they got :shocked:

mkdr25 16-04-2011 11:37
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by clinteastman (Post 35214175)
Yeah obviously no BBC stuff but no program has, every one with the "c" take me to the top level of the OD menu.

Also I can't get to OD content via search?

---------- Post added at 10:21 ---------- Previous post was at 10:20 ----------



I have the same problem. The BBC stuff like has been said before is down to the BBC Trust not VM.
have you tried a quick double tap of ok to play the OD program. I've heard that one tap takes you to top level and 2 in quick succession takes you to the programme highlighted?

whoareyou 16-04-2011 11:39
Re: General TiVo Discussion Part 2
 
I understand theres any online Tivo tv guide where you can set recordings? Anyone have a link?

clinteastman 16-04-2011 11:47
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by mkdr25 (Post 35214198)
have you tried a quick double tap of ok to play the OD program. I've heard that one tap takes you to top level and 2 in quick succession takes you to the programme highlighted?
Nope still the top level, it's odd because this was changed on the code-drop before last.

muppetman11 16-04-2011 11:51
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by carlwaring (Post 35214193)
Erm... the HOME key! The one right at the topf of the remote ;)

The Tivo is a CT8685, remember ;)


You know, I never thought of that. I just press the HOME button then the number :o:


They expected some interest. Just not the 70k-ish pre-reg's they got :shocked:
It's amazing how this number keeps edging up 5000 or so each time LOL :D

Gill72 16-04-2011 11:52
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by mkdr25 (Post 35214198)
have you tried a quick double tap of ok to play the OD program. I've heard that one tap takes you to top level and 2 in quick succession takes you to the programme highlighted?
That doesn't work for me unfortunately.

clinteastman 16-04-2011 11:58
Re: General TiVo Discussion Part 2
 
Is everyone on software rev: 15.1.AE8-01-3-C00?

cozmic1988 16-04-2011 11:58
Re: General TiVo Discussion Part 2
 
Just called to see if they had any earlier slots to install my TiVo... nope! Still looking at 12th May :-( Wish I'd called on 11th now, sod the email, lol. I need a month-long distraction.

mkdr25 16-04-2011 12:00
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by Gill72 (Post 35214213)
That doesn't work for me unfortunately.
so let me ask, whats the point of the OD on EPG? If it just takes you to top level than it really is a waste of a feature.

spiderplant 16-04-2011 12:02
Re: General TiVo Discussion Part 2
 
Quote:
Originally Posted by heavyside (Post 35214118)
Whenever I switch on I get no picture but an error message to unplug either the HDMI or the SCART until I juggle with some buttons on the remote after which it behaves normally. This is another niggle and something VM and TiVo should have foreseen.
Unfortunately it isn't possible to test with every TV model, and occasionally incompatibilities arise. Can you be more specific about what the error message is, and what you have to do to make it work?

What model TV do you have?


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