Re: General TiVo Discussion Part 2
 

Engineer turned up just after 12pm. It was his first TIVO install and he didn't leave until 2pm as it took a while for him to set it all up as he had to adjust the level of the signal coming into my house and then it took ages to download all the info to the box as he said the server was in the USA. He made a few phonecalls to other engineers who had already installed them and to ask for there help/advice about it, but it all went well. He had a play with it and was really impressed and said he was now going to get one!! Have had a little go with it and so far, so good! I haven't had any problems with the remote. It seems to work from anywhere in my living room so maybe the other poster who was having problems has a faulty remote? Have tried setting recordings from my PC and that worked great. Have also set up some series links and that was straight forward too. Picture of non-HD channels is good although maybe not as sharp as on the V+ in my opinion, but nothing worth worrying about. So far, very pleased with it. Will take a while to get used to it and use all the features especially as I wasn't left a manual so have been working it out for myself but have found the manual online so will have a read about it. :)

Re: General TiVo Discussion Part 2
 

You can call up to re-arrange a more suitable time - I did.

Re: General TiVo Discussion Part 2
 

That poster was me! You maybe right. Does it work bouncing off the walls as well?

Either remote or sensor on box will.

Is there a specific support line for Tivo?

Re: General TiVo Discussion Part 2
 

Has anyone a link to the pdf tivo manual? Remembered seeing it some where, not sure where.

Re: General TiVo Discussion Part 2
 

I've noticed there's two different images of two different looking remotes. One looks a bit cheaper than the other. The best example I can say is that on this cheaper-looking remote the Virgin Media logo is printed on, and on the nicer looking one it is engraved Is this a prototype one? Or one that will be used on cheaper boxes?

Re: General TiVo Discussion Part 2
 

http://www.virginmedia.com/tivo/tivo_complete_guide.pdf
http://www.virginmedia.com/tivo/tivo_quick_guide.pdf

Re: General TiVo Discussion Part 2
 

Thanks

Re: General TiVo Discussion Part 2
 

Also www.virginmedia.com/help/tivo

Re: General TiVo Discussion Part 2
 

I have a Tivo install booked for Monday, with the V+ being relocated upstairs and the VHD box in that room being taken away. In the post today I received my new contract and in the Virgin TV section of the bill I have the following:-

0001 Additional V box
V+HD box
0002 Additoanl V Box

Does this mean that I will be keeping both of my original boxes?. The price quoted is £102.55 per month, which is what I was expecting. I won't be too upset eitehr way to be honest!. Any of the staffers have an idea?

Re: General TiVo Discussion Part 2
 

On my remote, the Virgin Media logo looks like it's engraved in it.

Re: General TiVo Discussion Part 2
 

No. To get the discount on the bill for the additional box a code has to be placed against both STBs, which is why you get two entries on the contract

---------- Post added at 19:15 ---------- Previous post was at 19:15 ----------

There is only one TiVo remote.

Re: General TiVo Discussion Part 2
 

I tried using the remote from all angels and it works fine.

Re: General TiVo Discussion Part 2
 

Thanks for that Ben, at least now I can get things ready for the tech on Monday by moving the boxes about, save him/her some time. Cheers.

Re: General TiVo Discussion Part 2
 

I've got a Samsung amp too and am taking sound via HDMI and it blips going between SD and HD and visa versa losing the audio for a few seconds. It's the amp tho as it does it switching inputs too, it's just slow. I don't think it's the TiVo's issue.

Re: General TiVo Discussion Part 2
 

My amp is taking audio only through optical, but the audio doesn't just go for a few seconds - it goes until I switch to another HD channel. Even then it only SOMETIMES comes back on again on an SD channel. The Samsung amp is switching the audio correctly as the display changes from Dolby Digital, but there is no sound there.