Cable Forum - TiVo General TiVo Discussion Part 2

Well looks like I've just recieved my sweetener. Chap phoned from sales confirming my TIVO install on Tuesday and said they would be upgrading my BB from 10mb to 20mb for free. I have multi room already.

Is there a 20mb service or did he mean 30mb?

Anyway nice one VM :)

As I understand it, you would need to have the Superhub installed to get 30meg.

The 20meg is still active; it's the one i've got as I'm worried about the problems reported by some people using superhub. So I'm sticking with a completely problem free 20meg, separate modem/router solution for the time being.

cupcakes aka dd

15-04-2011 17:59

Re: General TiVo Discussion Part 2

Quote:

Originally Posted by passingbat (Post 35213774)

Thanks. Not as bigger sweetener as free multi room but better than a kick in the teeth from Murdock. This is all rather exciting isn't it or do I need to get out more often?

blackthorn

15-04-2011 18:04

Re: General TiVo Discussion Part 2

Will it be up to me or the engineer to get the premiuim hd subs swapped over from the v+ box to tHe tivo ?

Hambone88

15-04-2011 18:09

Re: General TiVo Discussion Part 2

Quote:

Originally Posted by friely (Post 35213749)

Just had a call about my install on Monday asking me would I like to keep my v+ I asked how much extra a month and he said NOTHING its called magic moments for the first few tivo customers you get to keep your box for free forever !!!

I got a call about my install on Monday but offered nothing:erm:
I have three V+ boxes at the moment on XL paying them Â£101
Would have been nice to keep the V+ box at no extra charge.

pythagoras

15-04-2011 18:18

Re: General TiVo Discussion Part 2

Quote:

Originally Posted by videodj (Post 35213762)

Still not received an email, last one I received was "Did we say Dean?" On VIP50

Same here:(

sidneysides

15-04-2011 18:22

Re: General TiVo Discussion Part 2

When I go back the EPG to a programme that is available on catchup, how do I just watch it? When I select it it takes me to the main catchup tv menu and I have to manually search for it. Can't I just select it and watch it???

Murk	15-04-2011 18:24

Re: General TiVo Discussion Part 2

Quote:

Originally Posted by pythagoras (Post 35213788)

Same here:(

Seems like they have forgotten about us! :(

VirginMediaPhil

15-04-2011 18:35

Re: General TiVo Discussion Part 2

PM Digital Fanatic about it, and he will help you.

SPEEDWAY

15-04-2011 18:45

Re: General TiVo Discussion Part 2

Has digitalfanatic asked to be PM'd by everyone who didn't get an e-mail.

I'm just wondering what number and when to phone for an easy conversation?

I did try to PM digitalfanatic but they've obviously gone home or shut there
system down.

thanks for reading.

DaBoz

15-04-2011 18:47

Re: General TiVo Discussion Part 2

I'm a bit confused. As an XL and L customer, I got the email on Tuesday and I had to use the online service to book my appt. The first available slot was 23rd April. I put in two slots, 23rd being one of them.

Today I get an email titled "TIVO - SIGN UP ONLINE" with various codes and ref numbers and down in the text "we're sending one of our technicians round on 20/04/1 between 1 and 6.

This is a problem as no one is in.

So can I call up to deal with this? They turned me away before, will they now? Do I do it online?

But more to the point, how did this happen? Surely they should have asked if I could take a different date rather than just picking what suits them.

Boz

sidneysides

15-04-2011 18:54

Re: General TiVo Discussion Part 2

Quote:

Originally Posted by sidneysides (Post 35213789)

I've just tried with a program that I know is available on demand (it was Cookery School from Channel 4). When I accessed it from the EPG there was no option to play it. I instead went to explore this show and went to the episode that was on today - it said it was not available. I then went to it through the on demand menu (4 OD) and I could play it from there. Is it anything to do with just having had it installed today? Does the EPG somehow need to 'catchup'? The C icon was next to it in the EPG. This was the feature I was really looking forward to, rather than searching through the whole list of on demand stuff.
Thanks in advance.

flanners65

15-04-2011 19:04

Re: General TiVo Discussion Part 2

Had the Tivo installed this morning and very impressed so far. Installation was very professional but it did take 40 minutes as needed to download software from the US! I would have thought this could have been done back at the office/depot as the installer could do nothing whilst this was going on.

During the dead time, the installer did explain how to use the remote record feature via the Virgin web site which works a treat. Just need an Iphone Tivo remote app now and will be very happy.

sidneysides

15-04-2011 19:23

Re: General TiVo Discussion Part 2

I have a lot of issues today..

I have my Tivo hooked up to my Samsung Amp via Optical out (No HDMI on my amp). Intermittently I lose the audio completely on and SD broadcast altogether (audio i just Linear Stereo). If I switch to HD (thus the audio is Dolby Digital), the audio comes back. If I then flick back to and SD braodcast, it SOMETIMES comes back on.

I can fix this temporarily by selecting Dolby - PCM in settings, buth then I won't get Dolby Digital when watching an HD movie.

They have offered to swap the box on Monday, but wondered whether this is a bug that anyone else had experienced? Its a pain in the a***. Not impressed so far with Tivo today.

cupcakes aka dd

15-04-2011 19:31

Re: General TiVo Discussion Part 2

I'm going to be hooking up via HDMI to my Amp on Tuesday. Any problems I should know about now?

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