Cable Forum - [Update] ALL 20>30Mb upgrade discussion

Was thinking of adjusting my power levels as they are also slightly high , not got time to wait for an engineer , can you buy the attenuators anywhere ? And what would I need if my power level is 8.8 ish , is it worth messing with ?

Peter_

07-02-2011 21:35

Re: [Update] ALL 20>30Mb upgrade discussion

Quote:

Originally Posted by Bulky (Post 35169654)

Are you having any issues? if not leave well alone.:)

qasdfdsaq

07-02-2011 21:55

Re: [Update] ALL 20>30Mb upgrade discussion

You can get them off Ebay easily enough. Personally I had problems when my power level went above +7.5dB (stability issues) but the Superhub is supposedly more tolerant of higher power levels than the VMNG300 I have, so you may or may not see issues at those levels. Ideal is still <7 though.

shadow771

07-02-2011 22:08

Re: [Update] ALL 20>30Mb upgrade discussion

got an email saying they need to check some details about my account etc etc so phoned up 150 and i'm getting the SuperHub next week

v0id	07-02-2011 22:14

Re: Have a Superhub and been charged for 30Mb?

It's only what many of the Virginmedia staff who post here have already been saying over, and over again

KenK	07-02-2011 22:23

Re: [Update] ALL 20>30Mb upgrade discussion

Quote:

Originally Posted by Nopanic (Post 35169601)

I met the netgear guys that created the hub the other day in person and they are really switched on. They basically have a plan for anything we decide needs to be done .. they predict and have a fix ready for issues, before we find them .. I say issues, not faults, as they have been designed like this ..

Oh dear, someone chose to design in "issues"? If the "issues" can be predicted, why were they not eliminated before now?

Griffin

07-02-2011 22:26

Re: [Update] ALL 20>30Mb upgrade discussion

Quote:

Originally Posted by pip08456 (Post 35169583)

Found this little nugget

"on 01-02-2011 12:47

Hi daveyrb,

I can confirm that we are looking to implement a bridged mode on all of our hubs. With regards to a release date for this firmware revision we are working towards a year quarter 2 release.

Regards,

Jxxx

Help & Support Forum Team"

So that would put it sometime after March end.

Only prob it doesn't say which year :D

BenMcr

07-02-2011 22:26

Re: Have a Superhub and been charged for 30Mb?

Also on Virgin's official forum

http://community.virginmedia.com/t5/...AQ/td-p/322871

2) I've already got a SuperHub/VMNG300 modem, do I need to pay the activation fee?

No, a small number of customers that already have a Super Hub or VMNG300 modem will not have to pay the Â£30 activation fee to upgrade to 30Mb. We’ll let you know of any plans to automatically uplift customers onto 30Mb should this take place

savvychels

07-02-2011 22:39

Re: [Update] ALL 20>30Mb upgrade discussion

Quote:

Originally Posted by Blackened (Post 35169546)

Just wanted to post a quick update a few days on, particularly as I have posted about range problems with the normal hub recently and had been PM'd asking how I was going on.
Superhub range is LOTS better for me in the house. Our iPhones/pods/pads can all finally get connected at the furthest point.

<snip>

Of course no one will see this or take any notice of it because everyone's too busy ripping shreds of each other and trying to score points..

I saw it and took notice! I've got my superhub on the way and was worried about wireless signal as a few ad complained about it not reaching as far as others.

pip08456

07-02-2011 22:57

Re: Have a Superhub and been charged for 30Mb?

There are a few though who have been charged even though they already had the superhub.

How could they poster have rung up and had it refunded if he had not been charged for it?

There are also still posts on this forum where offshore especially are telling existing superhub customers they will be charged.

whizzard

07-02-2011 23:02

Re: [Update] ALL 20>30Mb upgrade discussion

Why so many firmware updates? To date the Super Hub has had none since entering the wild, and the R20 was released during customer pilot. By that point a newer firmware would have already been well into development, then you have to factor in implementation and user acceptance testing and a controlled trial. The bridge mode demand only started at that point, so obviously it takes time, and probably until after Christ gets attached to his sunbeam that that particular feature will make an appearance. I think its safe to say that should VM develop any other gateway in the future that bridge mode will be there from the offing..

pip08456

07-02-2011 23:08

Re: [Update] ALL 20>30Mb upgrade discussion

Quote:

Originally Posted by whizzard (Post 35169720)

Why so many firmware updates? To date the Super Hub has had none since entering the wild, and the R20 was released during customer pilot. By that point a newer firmware would have already been well into development, then you have to factor in implementation and user acceptance testing and a controlled trial. The bridge mode demand only started at that point, so obviously it takes time, and probably until after Christ gets attached to his sunbeam that that particular feature will make an appearance. I think its safe to say that should VM develop any other gateway in the future that bridge mode will be there from the offing..

I wouldn't agree with you there whizzard. I and many others had voiced concerns about it long before the superhub was released on the scale it is now.

whizzard

07-02-2011 23:12

Re: [Update] ALL 20>30Mb upgrade discussion

Quote:

Originally Posted by pip08456 (Post 35169725)

I wouldn't agree with you there whizzard. I and many others had voiced concerns about it long before the superhub was released on the scale it is now.

Indeed you did, though it's only been the VM CPE of choice for a little over 10 weeks as we speak.

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