Cable Forum - SD TV price rises

So why do I have to pay extra to get a channel in HD if VM don't charge for HD. If it was free then whatever channels I pay for on the medium package that are available in HD I should get.

most hd channels are in the XL pack, When on xl pack you dont get charged a monthly fee for hd so therefore hd is free

tridens

06-12-2012 17:58

Re: TV price rises

Hi virgin sent ma a letter to come back to virgin leave sky phoned them yesterday to get current prices tv L + TiVo no phone Â£26.50
Tv xl +TiVo no phone Â£37.00 big increase in prices Â£14.99 line rental getting great deal with sky I think I will stay put

Safcftm21

06-12-2012 17:59

Re: TV price rises

Quote:

Originally Posted by nstokes (Post 35507796)

most hd channels are in the XL pack, When on xl pack you dont get charged a monthly fee for hd so therefore hd is free

So if I want sky one in HD I have to pay extra. Yes? No matter which way it's dressed up its a charge for HD in my book.

nstokes

06-12-2012 18:05

Re: TV price rises

Quote:

Originally Posted by Safcftm21 (Post 35507805)

So if I want sky one in HD I have to pay extra. Yes? No matter which way it's dressed up its a charge for HD in my book.

but sky 1 hd isnt in m+ back so therefore you cant get it in hd, its inlcuded free in the xl pack, your not paying for hd as its not in your package so there for its free if you are in the xl pack

BenJSmyth

06-12-2012 18:06

Re: TV price rises

I can sense a Sky advertising campaign coming on here.

"Upset with yet another Virgin Media price increase? Sky. More for less".

neilo

06-12-2012 18:18

Re: TV price rises

Quote:

Originally Posted by Peter_ (Post 35507731)

That is normal and no surprise as you only get full discount for taking all 3 services, nothing unusual in that.

I know that Pete! And lucky for the agent really. The point was the way the conversation went!

Also, is it just me or is the lady on the telephone menu a little bit more annoying now. "For anything to do with your bills or payments, please press ooooonnnnnnnnneeeeeeeee"

nashmills

06-12-2012 18:44

Re: TV price rises

Quote:

Originally Posted by nstokes (Post 35507808)

but sky 1 hd isnt in m+ back so therefore you cant get it in hd, its inlcuded free in the xl pack, your not paying for hd as its not in your package so there for its free if you are in the xl pack

In other words, it's free as long as you pay for it!

Safcftm21

06-12-2012 20:37

Re: TV price rises

Quote:

Originally Posted by nstokes (Post 35507808)

but sky 1 hd isnt in m+ back so therefore you cant get it in hd, its inlcuded free in the xl pack, your not paying for hd as its not in your package so there for its free if you are in the xl pack

You really are missing the point. If its free then why don't you get it in the m package as you already get the sd version.

Mad Max

07-12-2012 00:41

Re: TV price rises

Quote:

Originally Posted by tridens (Post 35507804)

And???

Itshim

07-12-2012 10:08

Re: TV price rises

There is a difference between "free" & "no extra charge" . I have not really looked at the advertisements for Virgin, but my recall of a billboard is along the lines of "no extra charge " for HD.

denphone

07-12-2012 10:37

Re: TV price rises

Quote:

Originally Posted by Itshim (Post 35508046)

There is a difference between "free" & "no extra charge" . I have not really looked at the advertisements for Virgin, but my recall of a billboard is along the lines of "no extra charge " for HD.

Yes that old slogan of free has never been free in my mind and they can say that its free as much as they want but we all know differently.

BenMcr

07-12-2012 12:35

Re: TV price rises

Quote:

Originally Posted by Itshim (Post 35508046)

There is a difference between "free" & "no extra charge" . I have not really looked at the advertisements for Virgin, but my recall of a billboard is along the lines of "no extra charge " for HD.

Quote:

Originally Posted by denphone (Post 35508063)

Yes that old slogan of free has never been free in my mind and they can say that its free as much as they want but we all know differently.

They don't say free - they say 'no extra cost'

www.virginmedia.com/changes

Up to 24 HD channels â€“ we think you should be able to watch all your favourite programmes in glorious HD. Thatâ€™s why weâ€™ve sorted it so that you can enjoy up to 24 HD channels at no extra cost.

Itshim

07-12-2012 12:45

Re: TV price rises

Quote:

Originally Posted by BenMcr (Post 35508094)

They don't say free - they say 'no extra cost'

www.virginmedia.com/changes

Up to 24 HD channels – we think you should be able to watch all your favourite programmes in glorious HD. That’s why we’ve sorted it so that you can enjoy up to 24 HD channels at no extra cost.

So we agree then its all about spin.

My bill has gone up by Â£4.74 . Not happy but too low to move. At moment:erm:

Qtx	07-12-2012 12:48

Re: TV price rises

Quote:

Originally Posted by BenMcr (Post 35508094)

It is basically carefully worded to deceive potential customers into thinking they will be getting more.

As usual, just just bordering on the line to stop a limp slap on the wrist from the ASA/Advertising standards for about the 40th time.

Ken W

07-12-2012 14:34

Re: TV price rises

I have Virgin cable phone, TV M+, TiVo 500 Gig, Broadband L (20Mbit)
I pay by DD, paperless billing, line rental advance.
I have just received a letter from Virgin Media saying that my services will increase by Â£4.24 from February which wipes out the savings I made by paying line rental in advance.

What has gone up, the TV, BB, Line rental?

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