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-   -   TiVo : General TiVo Discussion Part 2 (https://www.cableforum.uk/board/showthread.php?t=33676466)

whoareyou 15-04-2011 10:57

Re: General TiVo Discussion Part 2
 
FINALLY spoke to the Tivo Team who now say i will lose my 'loyalty' discount if i take the Tivo!

ferritt 15-04-2011 11:04

Re: General TiVo Discussion Part 2
 
is the loyalty discount the same as a bundle discount? I spoke to cs yesterday to move my installation date and lady confirmed my new monthly bill which will be £9.50 extra to what im paying now as I expected so I've not lost my discount.

fixerman 15-04-2011 11:04

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by whoareyou (Post 35213459)
FINALLY spoke to the Tivo Team who now say i will lose my 'loyalty' discount if i take the Tivo!

I find it incredible that we are still getting conflicting information on this very important issue.:confused:

The outcome can influence the decision on whether customers take Tivo or not.:(

beardsley 15-04-2011 11:06

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by beardsley (Post 35213453)
I am a TiVo Series 1 owner and pre-registered way back, but have heared nothing since the "Did we say Dean" email.

I will try to phone today.

Phoned the TiVo team and have been told that if I did not get the email, then I will need to wait until Monday and join the general rush. Problem is I am away all next week, so I dread to think how long the queue will be when I do manage to book an install.

Not happy.

whoareyou 15-04-2011 11:24

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by fixerman (Post 35213464)
I find it incredible that we are still getting conflicting information on this very important issue.:confused:

The outcome can influence the decision on whether customers take Tivo or not.:(

It will, im not paying another £120 py on top of the 'activation fee' and montly cost for Tivo.

Digital Fanatic 15-04-2011 11:27

Re: General TiVo Discussion Part 2
 
I've PM'd the posters who haven't had the offer email. Anyone else?

Chase 15-04-2011 11:38

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Digital Fanatic (Post 35213468)
I've PM'd the posters who haven't had the offer email. Anyone else?

Worked for me DF :) Many thanks

savvychels 15-04-2011 11:42

Re: General TiVo Discussion Part 2
 
All installed. Had a few hiccups, but our house always does seem to give them a bit of trouble. Signal levels all ok, but boxes were pretty unresponsive compared to others he'd installed, so had a bit of a worry. Some playing around and everything is perfect on the downstairs TiVo (obviously still downloading). He got an error on the upstairs one to say it was incorrectly registered on the account so he called to sort it and they are sending new hits. Everything still downloading well so he's 'closed' the call and gone to his next ones and will give me a ring in a couple of hours to check that it's all finished up ok. If not he'll come back and troubleshoot.

So - a couple of questions. I've seen a link to the codes to programme the remote to turn the TV off and on and control the sound, but can't find it - does anyone know it off the top of their head (and the keys to use to turn TV on/off).

I read wayyy back on the other thread that you can actually see somewhere what all 3 tuners are on and choose from them before changing channel that way you get their buffer if it's something you want to watch - where do I find this. The guy was very knowledgeable but this was something he hadn't come across when I asked.

Thanks as always :)

Digital Fanatic 15-04-2011 11:47

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by savvychels (Post 35213477)
All installed. Had a few hiccups, but our house always does seem to give them a bit of trouble. Signal levels all ok, but boxes were pretty unresponsive compared to others he'd installed, so had a bit of a worry. Some playing around and everything is perfect on the downstairs TiVo (obviously still downloading). He got an error on the upstairs one to say it was incorrectly registered on the account so he called to sort it and they are sending new hits. Everything still downloading well so he's 'closed' the call and gone to his next ones and will give me a ring in a couple of hours to check that it's all finished up ok. If not he'll come back and troubleshoot.

So - a couple of questions. I've seen a link to the codes to programme the remote to turn the TV off and on and control the sound, but can't find it - does anyone know it off the top of their head (and the keys to use to turn TV on/off).

I read wayyy back on the other thread that you can actually see somewhere what all 3 tuners are on and choose from them before changing channel that way you get their buffer if it's something you want to watch - where do I find this. The guy was very knowledgeable but this was something he hadn't come across when I asked.

Thanks as always :)

TV on/off if programmed is holding down "TV"

To see whats on other tuners, press "INFO" and scroll down to "RRR", this will show what channels the tuners are on and allow you to switch between them

---------- Post added at 10:47 ---------- Previous post was at 10:46 ----------

Quote:

Originally Posted by Chase (Post 35213473)
Worked for me DF :) Many thanks

Nice one :)

savvychels 15-04-2011 11:47

Re: General TiVo Discussion Part 2
 
Thanks so much DF - you're a star as usual :)

Digital Fanatic 15-04-2011 11:49

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by savvychels (Post 35213484)
Thanks so much DF - you're a star as usual :)

You're welcome :)

StickS81 15-04-2011 11:50

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Digital Fanatic (Post 35213468)
I've PM'd the posters who haven't had the offer email. Anyone else?

No offer email for me. Last one I had was ' TV heaven is just a few weeks away!'

Digital Fanatic 15-04-2011 11:52

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by StickS81 (Post 35213487)
No offer email for me. Last one I had was ' TV heaven is just a few weeks away!'

I've PM'd you. :)

beardsley 15-04-2011 11:55

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by Digital Fanatic (Post 35213468)
I've PM'd the posters who haven't had the offer email. Anyone else?

Thanks DF. Just a quick question - To get the free multiroom offer, should I select "Add a TiVo" with the indictated £6.50 charge, or select "Upgrade" and wait to be offered the multiroom?

whoareyou 15-04-2011 11:57

Re: General TiVo Discussion Part 2
 
Quote:

Originally Posted by ferritt (Post 35213463)
is the loyalty discount the same as a bundle discount? I spoke to cs yesterday to move my installation date and lady confirmed my new monthly bill which will be £9.50 extra to what im paying now as I expected so I've not lost my discount.

No its a discount applied when your contract runs out.


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