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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
I've been on VIP50 for the last 7 months or so and recently called VM to enquire about taking up Tivo. I was quoted 49.95 as a one off fee for the Tivo 500 box and 3 quid extra per month for the service. I tried to get VM to drop the 3 quid fee per month as I was on VIP50 but they wouldnt back down. I'm not being funny but new customers to VIP50 look like they get it included when I check the Virginmedia.com site. Surely existing customers like myself should get the same deal?
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Re: VIP/VIP+ New and Improved VIP Package
I'm not sure why this is still a problematic area from VM's point of view. All sales staff should be aware this fee is included with VIP50. However, the £3 is billed the reduction is made by increasing the bundle discount by £3. So technically I suppse, they are charging you for it.
What price did they quote you per month for VIP50? |
Re: VIP/VIP+ New and Improved VIP Package
I have VIP50 plus and extra V Box and pay £2 extra for 0845 and 0870 and was told thats about £109. I said I couldn't justify another £3 when the line rental is going up in August.
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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
When you say an extra V box do you mean a total of three boxes? With VIP50 you can have two of any box included in the monthly fee. So two TiVos if you want and just pay the upfront charges. Any subsequent box is an extra £6.50 a month. So at the moment your price sounds correct if you have three boxes and the 0845/0870 add on.
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Re: VIP/VIP+ New and Improved VIP Package
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Re: VIP/VIP+ New and Improved VIP Package
I believe it is two of any box. We have two 1TB TiVo boxes and an activated VHD box in a third room. We get charged £100.55 plus £6.50 a month. I'm sure someone will be able to confirm this.
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Re: VIP/VIP+ New and Improved VIP Package
hmm, i do not know then, because i was thinking about upgrading, and if you select the VIP TiVo Bundle it automatically selects 500GB Tivo and a V HD box, if you change the V HD box and tick a Tivo or V HD +, the monthly price goes up.
Ben could i ask exactly what your current services are as your monthly bill seems quite cheap? thanks |
Re: VIP/VIP+ New and Improved VIP Package
I am on the standard VIP50 with two 1TB boxes and a VHD box.
The online configuration tool isn't brilliant. I am not able to spec up the setup we have online which is a pain. But if you phone up and order VIP50 they should give you the correct monthly price. You may find you have quite a few one off charges if you are adding extra boxes. |
Re: VIP/VIP+ New and Improved VIP Package
sorry just to be clear you are on:
50MB BB XL TV-plus two Tivo 1TB and a V HD XL Phone HD Premium channels-sky sports and movies for £107.05 per month ---------- Post added at 20:06 ---------- Previous post was at 20:05 ---------- did you negotiate that deal was that just the straight deal? |
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