Re: Caller ID
 

Well I have to say I was told we'd have Caller ID in this area years ago and it never materialised, so I will just have to live in hope I guess :D

Re: Caller ID
 

This is one reason we changed to BT, CLID is a useful service and NTL could not provide this faciility where we live. Another reason is the £5 charge for itemised billing. We hope Virgin Media in the future will deliver more up to date, competitive telephone packages in the future as it is now BT have the edge and a better product for customers.

Re: Caller ID
 

Well, you've had better luck than I have in getting VM to give you any information at all about CLID in a particular area.

I've twice asked CS about this over the past few days and they have said that:

1) It is not available in my area (Bromley, London).

2) They are unable to give any further information whatsoever about when it is likely to become available.

3) They are unable to give any information whatsoever about whether it may never become available.

4) It is impossible for me to speak to anyone else in VM about this problem.

5) It is impossible for anyone in VM to give me any reason why they refuse to provide any useful information on CLID availability.

To be honest, the behaviour of VM on this subject is a total disgrace. In essence, they are simply refusing, point blank, to discuss the matter with their customers. The only reasonable conclusion that you can draw from this is that VM have something to hide. What other conclusion is possible?

Re: Caller ID
 

Is there a code to turn caller ID "on" for NTL/VM i know you can do it with a BT line by keying in *234# and "off " with #234#

Re: Caller ID
 

These are the area's that I believe are capable of supplying CLI. This information is supplied in good faith and is not meant to mislead anyone. Hopefully I have captured all the relevant areas. You'll notice that these are all area's from the ex-ntl part of VM.

All of Ex-CableTel....

Surrey and Hants/ South Wales/ Huddersfield/ Glasgow/ Northern Ireland/ Herts and Beds

All of Ex-Diamond Cable....

Nottingham/ Mansfield/ Grimsby/ Woodborough/ Lincoln/ Leicester

All of Ex-Comtel

Reading/ Northampton/ Coventry/ Lichfield/ Northfields/ Salisbury/ Stafford/ Warwick / Hemel Hempstead/ Oxford

All of Ex-Comcast

Darlington/ Hartlepool/ Middlesborough/ Stockton

As I say, this is supplied in good faith and is not intended to mislead. I hope this is of help.

Re: Caller ID
 

Woot. How do we get it then? And does it work on dect phones?

Re: Caller ID
 

Oh well! So nothing yet for ex-CWC [Cable & Wireless] in Aylesbury on the Bromley platform which I believe uses a Nortel exchange.

---------- Post added at 09:58 ---------- Previous post was at 09:40 ----------

Whether a 'phone is DECT [Digital Enhanced (formerly European) Cordless Telecommunications] or hardwired should not matter. What is important is which signalling standard(s) the 'phone and your local exchange comply with. There are various incompatible standards and, even within each of these, different telcos and 'phone manufacturers implement them slightly differently with varying results.

See http://en.wikipedia.org/wiki/DECT and http://en.wikipedia.org/wiki/Caller_Line_Identification.

Félim

Re: Caller ID
 

I must be thick as I don't quite understand all of that :erm:

I see you've put Herts as being capable of suppyling Caller ID, but you mention 'Ex-Cable'. Is that the name of the company? I'm in Watford, Herts and we were Cable & Wireless and Jones Cable before that. I have no idea what exchange is in charge of the area I am in.

I'd be pretty miffed if the woman at VM has given me wrong information again though.

Lyn

Re: Caller ID
 

I'm in Lincoln. So how do you go about getting it active?

Re: Caller ID
 

We were promised caller ID was just around the corner about 3 years ago...Well the day came its here..by chance found out when phoning up to get a cheaper bill....The bad news ..all the time we couldnt get it it was free now its £1.75........

Re: Caller ID
 

PXr5 all you do is ring yp and tjey will make it active on your line :tu:

Re: Caller ID
 

ex-CableTel is the old company name. Its franchise was called Herts and Beds. The areas were Luton, Cheshunt, Biggleswade, Dunstable, Ware etc etc. Watford was in a different franchise area. Not sure who, but I'm guessing they were bought by C&W. Watford as far as I am aware cannot supply Cli. Sorry.

Re: Caller ID
 

I did wonder if the lady who assured me that Caller ID was available in Watford as of next month was right, I guess not :(

Before Cable & Wireless we were Jones Cable around here.

Lyn

Re: Caller ID
 

I have some contacts around the business. I'll make some enquiries.

Re: Caller ID
 

In Aylesbury, Bell Cable Media began digging up the road but work halted for several months until Cable & Wireless took over.

Félim