Re: *All* ntl 10meg Discussion (part 2)
 

lol i never even heard of that dept whats the number

Re: *All* ntl 10meg Discussion (part 2)
 

I very much doubt customer services would have had the info on this yet.
Besides they probably won't turn on 10mb all over the country straight away they will test a region 1st to make sure alls kosher.

Re: *All* ntl 10meg Discussion (part 2)
 

But most Ntl customer service reps are treated like mushrooms. For upgrades and similar things they find out on the day so the 2nd person would probably of being going on various comments and rumours he had heard throughout the office.

Just be patient. You are going to get an upgrade pretty soon for free.

Re: *All* ntl 10meg Discussion (part 2)
 

BUND03 is showing as the 10mb package on the system, give it a try, see what happens......

may work, may not..... only 1 way to find out....

Re: *All* ntl 10meg Discussion (part 2)
 

Yeah right, just off the phone to CS, "MID DECEMBER all 3meg customers", "It's still being trialled", another CS rep just before being passed to the last one "New customers only"

What a load of tosh (and thats being polite) :confused:

Already got a BT line, and $ky can do the TV

Re: *All* ntl 10meg Discussion (part 2)
 

So you have someone lined up for 10Meg ADSL? :dozey:

Re: *All* ntl 10meg Discussion (part 2)
 

NTL CS are always a fountain of Information

Re: *All* ntl 10meg Discussion (part 2)
 

If i remember correctly, the last upgrade was underway, people were already screaming from the rooftops on here, about how they had 3mb, and customer services were still telling people that phoned that it wasn't available yet.

Keep your eye on the online upgrade page, that's where it happens first.

Re: *All* ntl 10meg Discussion (part 2)
 

Join the dots anyone ;)

Who's going to be first then ?

Re: *All* ntl 10meg Discussion (part 2)
 

showing as 10 meg on what system?

Re: *All* ntl 10meg Discussion (part 2)
 

Erm, the ntl system I would think (SABS ?)

Re: *All* ntl 10meg Discussion (part 2)
 

Correct!!

Re: *All* ntl 10meg Discussion (part 2)
 

That 03bund is only showing up for 2mb users though. As a 3mb user, when i went on the upgrade page, it said there were no upgrades available.

Re: *All* ntl 10meg Discussion (part 2)
 

Same Here

Re: *All* ntl 10meg Discussion (part 2)
 

but do we know he/she works for them?
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that's cos you're already on the top tier. a case of catch 22?