Re: Virgin Business Superhub now has Modem Mode
 

This is where you'd need to start up the L2TP dialler to whatever IP you guessed according to Ignition's hints above.

---------- Post added at 16:55 ---------- Previous post was at 16:54 ----------

You're not supposed to have the correct IP or internet access in this mode. This is what the L2TP/PPP tunnel is for. The IP given to you via the modem is only there to allow you dial up the VPN.

Re: Virgin Business Superhub now has Modem Mode
 

Understood. I tried to use this IP as the L2TP server IP address along with the gateway IP. I then specified the static IP but couldn't get it to work.

Re: Virgin Business Superhub now has Modem Mode
 

I wonder in that mode (which does look like Wall garden I agree) whether the business SH can get to the PPP/L2TP endpoints so that the tunnel can be established only....

Re: Virgin Business Superhub now has Modem Mode
 

I feel like we're going round in circles now, read the thread perhaps? just a suggestion..

Re: Virgin Business Superhub now has Modem Mode
 

I did read it - it still isn't clear what settings are required to get it working. (Other than the lazy multi-static ip range upgrade).
Helpful comment though, next time can you link to the page or post that contains the information people are supposed to have read? 10 pages of reading with mostly "stupid business hub crashed again" posts with little information doesn't help, especially as you seem to already know that the information we need exists and (I presume) can find it easier than I can.

Re: Virgin Business Superhub now has Modem Mode
 

I tried this, makes no difference.

It is very very clear from what you read here, and what Virgin say should happen (and doesn't, but does on Residential lines) that Modem mode 100% does not work.

You can continue to try and find a work around but I don't believe you'll have any luck, it's a needle in a haystack without knowing their exact topology.

Others are also trying to troubleshoot a known-buggy firmware, that has been updated and re-released on the same version number. there is no hope!

By you, I do not necessarily mean you personally, I'm observing the amount of people who still think this is possible.

Re: Virgin Business Superhub now has Modem Mode
 

That's the idea. I suspect you'd also be able to get through to the same endpoint with your own router in modem mode, if you follow Igni's tips on figuring out what your endpoint is.

That said it's possible the endpoints don't actually care where you're dialling in from, you may be able to use any, and not just your local one.

Re: Virgin Business Superhub now has Modem Mode
 

Had a call from VM Business today. I asked about 152 Mb/s with fixed IP address - still work in progress, current estimate 2 months approx. till launch.

Re: Virgin Business Superhub now has Modem Mode
 

Still stubbornly refusing to give up even though others claim it isn't possible to get single static on the Business Hub:

Compared to last time I tried, today I was given a different set of IPs
Last time:
IPv4 Address. . . . . . . . . . . : 80.235.149.51(Preferred)
Default Gateway . . . . . . . . . : 80.235.149.49
Today:
IP Address: 82.35.50.221
Gateway: 82.35.50.209

L2TP to any of the IPs mentioned didn't work :( Sad times.. getting pretty annoyed with the superhub dropping off the LAN. Any sneaky method of going back to the pre-modem only firmware as that one didn't seem to have stability issues.

Re: Virgin Business Superhub now has Modem Mode
 

That's a good point - one of the benefits of this way to deliver fixed IP addresses was the ability to 'take them with you' if you change location, or so I was told when ordering, therefore it's likely that a give ID/Password would work on any of the endpoints.

Re: Virgin Business Superhub now has Modem Mode
 

Of course not. You're not running VM's L2TP server on your own computer so why would trying to connect to yourself ever work?!

Read this post as I've already suggested three times to figure out what IP you should be using.

If you still can't figure it out try either:
lutn-pppsm-1.network.virginmedia.net [194.145.149.95] or
croy-pppsm-1.network.virginmedia.net [194.145.148.253]

Re: Virgin Business Superhub now has Modem Mode
 

I should have been clearer.. I mean the IPs mentioned in the thread (and the post you linked to), not the ones I had quoted in my post..

As you say - why would connecting to myself work :)

Re: Virgin Business Superhub now has Modem Mode
 

Oh. Sorry. In that case... Hmm. Shame.

Are you able to ping or traceroute any of the pppsm IPs? I'd be curious if there is internal connectivity at all, as there don't seem to be routes advertised externally.

Re: Virgin Business Superhub now has Modem Mode
 

Gave up and bought the block of 5 IPs.

Re: Virgin Business Superhub now has Modem Mode
 

Am I right with the following deductions (for a business case that includes VM Business Broadband):

1. VM Business Broadband with SH is a consumer grade service.

2. In Router mode, a static IP address is provided (is it publicly routable?)

3. In modem mode, a publicly routable dynamic IP address is provided.

4. For now, modem mode is somewhat broken.