Cable Forum - We're launching our brand new Virgin Media Mail!

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- - We're launching our brand new Virgin Media Mail! (https://www.cableforum.uk/board/showthread.php?t=33659956)

Re: We're launching our brand new Virgin Media Mail!

Quote:

Originally Posted by Gary L (Post 34955547)

I don't think it's so much that people don't like the Gmail platform. it's more that it's one big balls up since people have been changed over.

it's not even pop compliant. it doesn't delete emails you tell it to.
the virgin groups are full with people complaining about the mess.

I think the majority don't need the new features. I'd say the majority just needed it simple as it was.

even having to use recent: so you can check emails from any computer is a job in itself.

When you do get changed over to Google mail. don't be suprised when you get a whole load of very old emails that you thought you had deleted off the server turn up in your mail box.
that shouldn't have happened. they shouldn't exist. they should have been deleted off the server, but someone has been holding onto them.

I have to agree with Gary it has been a balls up.

I have called Virgin on many occations and have had a different answer every time.

This ranges from:

- They dont support Windows Mail
- Deleting my account, then re-installing it & telling me to log on in the morning & it will be ok.

Without this forum I would be pulling what hair I have left out.

I have now added Recent: to the incoming server & I am now reciving my emails on my Windows mail & once they have been pulled through it leaves webmail. Basicly as it was before.

BUT

Now I cant send any emails from Windows Mail only via webmail & my Nokia email messinger only picks up random emails.

It works but is hardly ideal.

On another thread on this site Moldova said Virgin are aware of this & are working on a fix. I am afraid to call Virgin because the first thing I am sure they will do is go to page 1 in the helpdesk manual & tell me to delete my account & re-install it & if that dont work go through some meaningless procedures.

Re: We're launching our brand new Virgin Media Mail!

Quote:

Originally Posted by SHAQ (Post 34957643)

Hi

It may be worth checking your windows mail settings against this article.

http://www.cableforum.co.uk/board/95...ew-google.html

Hope that helps.

Re: We're launching our brand new Virgin Media Mail!

Quote:

Originally Posted by Toto (Post 34957733)

Hi

It may be worth checking your windows mail settings against this article.

http://www.cableforum.co.uk/board/95...ew-google.html

Hope that helps.

Well I called Virgin "lack of" support & guess what they got me to delete my account & reset it.

This has brought me back to square one where I was a week or so ago.
I am able to send emails but I can only receive emails via Windows Mail that are sent to me when I am physically loged on.

So I have 10 emails sitting on webmail I am unable to pull through using Windows mail. Only emails sent to me as I am logged on will now come through Windows mail.

I could change the settings & use recent: to pull them through but then I will be unable to send anything using Windows Mail.

Is the fact that I am the second user on the account "_2" has something to do with it as my wifes account seems to be ok.

Im getting very ****ed off now :mad:

HELP

Re: We're launching our brand new Virgin Media Mail!

Quote:

Originally Posted by SHAQ (Post 34957839)

Hi There,

Your mail client is using recent: for the SMTP server it sounds like, go on your settings for the e-mail account in Windows Mail and click on the servers tab, ensure the box 'my server requires authentication' is ticked and then click on 'Settings'. Click on the radio button 'Log on using' and enter your username and password WITHOUT recent: before the username. Ensure 'Remember my password is ticked' and then click OK and try sending an e-mail.

Ben :)

Re: We're launching our brand new Virgin Media Mail!

PMFJI, but I'm not going to read all the pages of this thread, BUT rename the file to a txt extension (or some extension that is accepted) and it will go through. I do this now with my Gmail account.
Sent myself an exe just the other day.

Quote:

Originally Posted by Hom3r (Post 34939156)

I'm disgusted by this. It like being at work.

So I cannot send a *.bat file to someone to help them out, what if I rename it *.bak and tell them to rename it.

Next step banning attachments