Re: *ALL* ntl 10MB Discussion (Part 3)
 

wakey wakey eggs and bacy, 5.30 am in great yarmouth, just got up for work and 10 mb line is active.. w00t!!!!!:D thankyou ntl!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I thought the rollout was starting on the 5th ?>http://www.ntlworld.com/microsites/10/
Looks like it's arrived a few days early, nice one.:)

Thu, 01 Dec 2005 05:48:30 GMT

1st 512K took 500 ms = 1048576 KB/sec, approx 8640 Kbps, 8.44 Mbps
2nd 512K took 421 ms = 1245340 KB/sec, approx 10262 Kbps, 10.02 Mbps
3rd 512K took 454 ms = 1154819 KB/sec, approx 9516 Kbps, 9.29 Mbps
4th 512K took 421 ms = 1245340 KB/sec, approx 9963 Kbps, 9.73 Mbps

Overall Average Speed = approx 9595 Kbps, 9.37 Mbps

edit: Just checked and my modem rebooted at 03:20 this morning and is now on 10Mb, well pleased.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Oh yes!!! Ash Vale Aldershot - 10 meg. Happily downloading at 1180KB/s - yum.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Only getting 4-5mb here:

Thu, 1 Dec 2005 07:22:06 UTC

1st 512K took 828 ms = 633198 KB/sec, approx 5218 Kbps, 5.1 Mbps
2nd 512K took 844 ms = 621194 KB/sec, approx 5119 Kbps, 5 Mbps
3rd 512K took 828 ms = 633198 KB/sec, approx 5218 Kbps, 5.1 Mbps
4th 512K took 813 ms = 644881 KB/sec, approx 5159 Kbps, 5.04 Mbps

Overall Average Speed = approx 5179 Kbps, 5.06 Mbps


Download speed when downloading from a fast enough server seems to be around the 670kb/sec mark

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Seems i got my 10 meg after all. :)


1st 128K took 16 ms = 8192000 Bytes/sec = approx 68157 kbits/sec
2nd 128K took 16 ms = 8192000 Bytes/sec = approx 68157 kbits/sec
3rd 128K took 78 ms = 1680410 Bytes/sec = approx 13981 kbits/sec
4th 128K took 266 ms = 492752 Bytes/sec = approx 4100 kbits/sec

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Same here in Glasgow but I'm getting mixed results.

One test gives;
Thu, 1 Dec 2005 07:41:00 UTC

1st 512K took 451 ms = 1162501 KB/sec, approx 9579 Kbps, 9.35 Mbps
2nd 512K took 420 ms = 1248305 KB/sec, approx 10286 Kbps, 10.04 Mbps
3rd 512K took 441 ms = 1188862 KB/sec, approx 9796 Kbps, 9.57 Mbps
4th 512K took 430 ms = 1219274 KB/sec, approx 9754 Kbps, 9.53 Mbps

Overall Average Speed = approx 9854 Kbps, 9.62 Mbps

Then

Thu, 1 Dec 2005 07:42:09 UTC

1st 512K took 781 ms = 671303 KB/sec, approx 5532 Kbps, 5.4 Mbps
2nd 512K took 651 ms = 805358 KB/sec, approx 6636 Kbps, 6.48 Mbps
3rd 512K took 882 ms = 594431 KB/sec, approx 4898 Kbps, 4.78 Mbps
4th 512K took 961 ms = 545565 KB/sec, approx 4365 Kbps, 4.26 Mbps

Overall Average Speed = approx 5358 Kbps, 5.23 Mbps

Any ideas why?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

yep - just woke up to 10M on the Wirral :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yup, 10Mbit here in South Wales :-) (cardiff)

Does anyone have any information regarding the 75GB download limit? Is this a guideline? If not what are the consequences of hitting the limit?

75GB is quite alot, but I just like to know all the facts :-)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

looks like it's starting on 1st December then - the autoupgrades.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just looked and yep xmas has come early now upgraded

Thu, 1 Dec 2005 08:16:11 UTC

1st 512K took 531 ms = 987360 KB/sec, approx 8136 Kbps, 7.95 Mbps
2nd 512K took 485 ms = 1081006 KB/sec, approx 8907 Kbps, 8.7 Mbps
3rd 512K took 422 ms = 1242389 KB/sec, approx 10237 Kbps, 10 Mbps
4th 512K took 937 ms = 559539 KB/sec, approx 4476 Kbps, 4.37 Mbps

Overall Average Speed = approx 7939 Kbps, 7.76 Mbps

Nice one NTL:clap:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Same rules as per the 30 gig.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Still 3mb here on STB, what a surprise :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Thu, 1 Dec 2005 08:59:55 UTC
1st 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
2nd 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
3rd 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
4th 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec

leicester
surfboard 4100

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hi All

Same here in Sunderland. 10mg this morning.

To fast for my brain this time in the morning, but still S**T happens.:dozey::dozey::dozey:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Looks like the automatic rollout has begun then. :D

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I got a new card type campaign bumf from NTL this morning with a Xmas tree on it.

In the card it says. 10MB is here!:

-Faster downloads. Up to 10MB and increased uploads of 512k

-Reduced price from 37.99 to 34.99 early in 2006

-More usuage 75gb

-Free broadband plus

-Free Netguard.

Upgrades will be done automatically in December. There is also a site www.ntlworld.com/10 which has watch this space for the 5th Dec.

I am guessing when this starts to go live and changes start to become automatic.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

If, as usual, STB users are not being done until months later will we get the price reduction in Jan ? Will we have the 75 gig allowance ?

Can the STB do 10mb ? some people say a config file is all that is needed, others say we need a swap, CS switches between saying we need a new modem to 'no sir it will be automatic'

Does anyone have any actual facts about us poor STB users ?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Only the 'facts' we were passed a while ago - that the samsung stb's could only do about 7/8 meg maximum. I see no reason you would not get the price reduction or the 75G limit - they are part of the service level, irrespective of whether the equipment is physically capable of the full speed.

Re: NTL 10MB, Leicester
 

With regards what.

Type : Ambit ETH/USB Combo Cable ModemCable modem : Downstream Receive Power Level : 0.98 dBmvDownstream SNR : 32.53 dBUpstream Transmit Power Level : 44.00 dBmv

Network Access : EnabledMaximum Downstream Data Rate : 10240000 bpsMaximum Upstream Data Rate : 512000 bps

The routers have ALWAYS been misbalanced in leicester lol.

Also, this you need a new modem is codswallop. I had a 3100 SB and swapped it out for a 120 in my Loft and am getting identical results. Other people in Leicester are rompping along at full speed. looks like some of us are hooked up to the crap UBR here. My speed goes from 1MB at peak time to 6-7 Mbit at about 6 am. Clearly a saturation issue.......... :mad:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yes I read that, but your 'facts' seem different to NTL CS's 'facts' :(

I'm guessing that yours are probably more correct than theirs (being as theirs changes almost every day) but I wonder when us STB users will get a letter or call to tell us *exactly* what is going to be provided for us.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I'm still only touching at about 5MB with my NTL:Home 100, Do you guys suggest I phone NTL and tell them that i'm only getting 5mb? :)


EDIT:

Just plugged modem directly into PC, I get 10MB full, I Plug into router, I get 5MB, Glad i checked this, got a Linksys BEFSR41 (Latest firmware (1.46.02, Aug 03 2004)), Going to see if it's possible to get 10mb out of it some how :( if any 1 knows how please pm me :D

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Seems that modems are upgraded auotmatically from now, and when you phone CS they will do them..

But STB which I have - have to wait - done before the end of the month.

I know because I have a STB and my folks have a cable modem, and i just speed checked it. Does only seem to be at 4MB though :dozey:


Does anyone have a STB that has been upgraded??

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You could bite the bullet and buy a new router, would seem cost effective if its gonna give you an extra 5mb

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Iv just got the 10meg and i have Terajet 210,i get a dowload speed of 1mb/s does this mean my Terajet 210 is working ok.What speed should i get?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I would if I could (I've just been looking for a decent one) But when moneys an issue, it's not quite that simple :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Dont you just love NTL thay up the speed and then all of a suden thay are now dropping the price by nearly £7 a month.

The £7 = £3 for internet and £3.99 for BBPlus
I would have been happy still paying that £7 to pay for more upload speed or bigger cap.:angel:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Can anybody suggest any good router? One preff from Ebuyer :) (sorry if going off topic here :<)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've been using a Linksys for ages without any problems - it does what its supposed to do and its easy to set up. Try this: http://www.ebuyer.com/customer/produ...duct_uid=63763

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just had the card come. :D

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Well got up this morning rebooted my modem just on the ofchance and low and behold im am now on 10mb even thought the speed tests show random speeds from 5mb to 9.5mb i don't mind it's faster than what i have had b4 and ntl made good on the promise that all 3mb customers will be auto updated in dec, it must have started today and not the 5th...

One very happy bunny here ....

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Got my 10Mb upgrade today for my NTL 120 CM. Initial downloads are at the new max.

Nice one NTL :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Has anybody got the full 10Mb in or near CM20 (Harlow - fed by Cambridge)?

Does anybody have a Terayon that gets the 10Mb as well?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Downstream3603 Kbps (450.4 KB/sec)3891 Kbps (inc. overheads)Upstream497 Kbps (62.1 KB/sec)536 Kbps (inc. overheads)

NTL 120 in belfast.......Anyone elses speeds similar?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Mine started off with speeds like that but by the next day had gone upto full speed.:dunce:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Modem compatability with the up to 10 meg service

Re: *ALL* ntl 10MB Discussion (Part 3)
 

What's the source of that image, have you put it together yourself or is it from ntl?

Thanks!

I wish us STBers would get some communication!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have it on authority that this has come from NTL.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

How come u lot got 10mb ?
They give me 10Mb for free ?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Well Ashford was donw last night woke up this morning to 10Mb so my few tests so far have all been > 1Mb/s

Nice :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

DO i have 10mb ?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

iv just got the 10meg and get a download speed of 1mb/s and thats on the Terayon :dunce: hope this helps

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Me too, same modem :D

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Is my speed 10mb
http://www.cableforum.co.uk/board/at...4&d=1133443154

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Terayon here, Full 10 meg.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I phoned yesterday and asked for 2mbit to 3mbit,i was told i could not have it cause 3mbit is going to be 10mbit.I was not offered a modem.You should phone them up and say wear is my 10mbit like it was promised,you should get a modem then.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

No, you're on 3Mbps. And, to be honest, if you don't know what, I don't know why you'd need 10Mbps so badly anyway!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I phoned CS and was diverted to TS they told me that my Terayon has the file for 10Mb and that it is still on trial, and that it is upto 10Mb service and if I still get the same speeds after Jan 1st call back.

It doesn't help when my router may not be able to handle 10Mb

---------- Post added at 13:51 ---------- Previous post was at 13:50 ----------

He also said that they would address any modem problems in Jan

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I wont 10mb , goin call cs now ask them

Re: *ALL* ntl 10MB Discussion (Part 3)
 

flying along at 9.71 ,got an ambit 120 ,nottingham

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Why do you want 10Mbps? You'll get it - probably - sometime next week, along with most other 3Mbps-ers. I'd be surprised if you get anywhere with CS...

Re: *ALL* ntl 10MB Discussion (Part 3)
 

right - just phoned ntl - i'm on 2meg at the moment - here's the conversation:

" hi can i upgrade to the 10 meg broadband please? "
" you're on 2meg, i can't - we can only upgrade from january"
"but....i want to UPGRADE....."
" sorry - i could do it now, but it wouldn't work until january"
" um..ok. bye?"

so - should i upgrade online to 3 meg, and would it then automatically upgrade to 10??

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I was on a 2meg phoned CS to upgrade to a 3meg and they put me on the 10meg.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You can do, but you will have to pay £37.99 a month for it.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

yup - just upgraded online, and its 10meg!!!!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

So can I just check that I have this right.....

People are now getting the full 10 mbit/s with a Terajet 210?

This is despite being told earlier that the Terajet 210 will not be capable of getting the full 10 mbit/s and the Terajet 210 only having a 10 mbit/s lan port.

Are people getting this speed using ethernet or USB?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I cannot yet get the full 10Mb even with out the router on my Terayon

Re: *ALL* ntl 10MB Discussion (Part 3)
 

How do you know he is still on 3Mbps?

---------- Post added at 16:10 ---------- Previous post was at 16:05 ----------

Now on 10Mb in East London (poplar proxies).

Thu, 1 Dec 2005 15:48:18 UTC

1st 512K took 441 ms = 1188862 KB/sec, approx 9796 Kbps, 9.57 Mbps
2nd 512K took 440 ms = 1191564 KB/sec, approx 9818 Kbps, 9.59 Mbps
3rd 512K took 471 ms = 1113138 KB/sec, approx 9172 Kbps, 8.96 Mbps
4th 512K took 441 ms = 1188862 KB/sec, approx 9511 Kbps, 9.29 Mbps

Overall Average Speed = approx 9574 Kbps, 9.35 Mbps

Paul Marsden...just noticed that your kB speed tests are wrong. According to them I should be downloading at around 1.2GB/s! :shocked:

I think they should be Bytes/s not kBytes. ;)

Re: NTL 10MB, Leicester
 

Something is fudged for sure, I am reading posts of people getting full 10mbit all day long, personally my speeds are completely to pot during the evening but not to everywhere. During peak time I get below speed everywhere. After peak time I can get 10mbit to some locations. However this morning at 1am my ubr was very saturated I had 100+ms latency to it and there was nothing on the ntl status page about it, but to me seems balancing work is still going on. I wish they would upgrade rather then keep shuffling heavy users about because if it is like this now with just the top tier upgraded what will it be like when everyone is upgraded.

---------- Post added at 16:41 ---------- Previous post was at 16:40 ----------

Paul since about a week ago I have never managed above 9mbit on your speed test and only get that between 3am and 9am, then it fluctuates wildly.

I have had as low as 0.7mbit.

---------- Post added at 16:46 ---------- Previous post was at 16:41 ----------

Thu, 1 Dec 2005 16:51:04 UTC

1st 512K took 375 ms = 1398101 KB/sec, approx 11520 Kbps, 11.25 Mbps
2nd 512K took 594 ms = 882640 KB/sec, approx 7273 Kbps, 7.1 Mbps
3rd 512K took 1063 ms = 493215 KB/sec, approx 4064 Kbps, 3.97 Mbps
4th 512K took 875 ms = 599186 KB/sec, approx 4793 Kbps, 4.68 Mbps

Overall Average Speed = approx 6913 Kbps, 6.75 Mbps

Re: *ALL* ntl 10MB Discussion (Part 3)
 

thought you was leaving?

well i am going to check when i get home about speed but i think i can wait a bit longer, the 10meg isnt that great a deal really

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Now on 10Mb in Welwyn Garden City, Herts.
All done automatically - did not request the update.
Well done and thanks NTL..........

Re: *ALL* ntl 10MB Discussion (Part 3)
 

had the upgrade this morning..
port talbot
teryon CM

was getting an average of 5Mb on various speed tests so in the past hour i've removed the belkin router from the equation and now averaging 6Mb

Thu, 1 Dec 2005 17:08:45 UTC
1st 128K took 157 ms = 834854 Bytes/sec = approx 6946 kbits/sec
2nd 128K took 172 ms = 762047 Bytes/sec = approx 6340 kbits/sec
3rd 128K took 156 ms = 840205 Bytes/sec = approx 6991 kbits/sec
4th 128K took 344 ms = 381023 Bytes/sec = approx 3170 kbits/sec

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I've been on the 10mb for a couple of weeks now....
Heres my latest speed test.
Downstream3260 Kbps (407.5 KB/sec)3520 Kbps (inc. overheads)Upstream427 Kbps (53.4 KB/sec)461 Kbps (inc. overheads)

And Broadband CS say the Terayon can cope with it... thats BS from the CS thats for sure........ Getting fed up now :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

i just got off the phone with ntl after trying to get my ambit 100 modem upgraded.

They said that they know my modem cant handle the speed and everyone who has it will be getting a call from ntl this month about sending an engineer out and replacing the modem.

Hope it was not a foboff.

Re: NTL 10MB, Leicester
 

[quote=Chrysalis]Something is fudged for sure, I am reading posts of people getting full 10mbit all day long, personally my speeds are completely to pot during the evening but not to everywhere. During peak time I get below speed everywhere. After peak time I can get 10mbit to some locations. However this morning at 1am my ubr was very saturated I had 100+ms latency to it and there was nothing on the ntl status page about it, but to me seems balancing work is still going on. I wish they would upgrade rather then keep shuffling heavy users about because if it is like this now with just the top tier upgraded what will it be like when everyone is upgraded.

The thing is the speed is quoted at up to 10mb, speed test site are also only a rough indication of speeds too. One more thing altough people will have the ability to get 10mb, there are multiple factors that will effect us reaching those speeds

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You know granted the bulk of customers will only use their connection at peak time and with only a small proportion upgraded, Peak time speeds in my area are no better then the old 3mbit, so in that regard it is more of a promotional thing then anything else, the real advantages are in the early morning and the increased cap, I am just worried when all of the customer base is upgraded it is going to be saturated 24 hours.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Looks to me looking through the posts as speeds are also going to be affected by which firm originally owned & cabled each franchise area in the begining. We seem to be better off than most areas here where Nynex were the original owners. Just done a speed test now at adsl guide site which is very busy & still hit 802kb/s + ( hit over 1200kb/s before midday)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Looks like not having 10mb doesn't really matter here, speeds are awful to both my servers and most of the net, sub 1 mb

Great job NTL :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

got a flyer through the post today saying as a premium customer I can soon get 10mb oh and a reduction to £34.99 a month.


However it goes on to say:-

"10Mb service subject to modem capabilty and assumes components work at optimal speed and capacity"

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Just got upgrade today and so far my speeds have been worse than they were on 3mb using SB4100.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Got my 1st bill since 10Mb upgrade today and the bill lists.

10Mb BROADBAND (75GB) £37.99

Looks like thats about as official as you can get for a 75Gb cap.

WHo wants to be the 1st to go over it and see what happens?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Same here, upgrade this morning, awesome speeds average 8MB/sec, this evening lucky to hit 2MB/sec. Horrible... :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Has anyone been upgraded for free to 10Mb from the 1Mb or 2Mb tiers? :confused:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Ive had the upgrade nearly a month now on the trial and was getting great speeds of like 1200kb/s....but now I think that everybody else has been upgraded and I am getting around 400kb/s max :(. I think I might just drop to the lowest speed now since I am getting 6Mbit - 7 Mbit less than what I am paying for....On average its going like 300k (The speeds used to be better on 3Mbit)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

For all those who have actually been patient enough like me not having to ring NTL to nag them to add me on to the trial speed, I would advice you to do a reboot of your modem. At the moment I am getting around 9.5mb.

None of this having to waste NTL customers time and NTLs time because of inpatient people ;).

Thanks NTL

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Unless you go to the web page and change your package, I dont think you will have 10mbit anytime soon. The price atm for 10mbit (was 3mbit) is still £37.99 - once all the 3Mbit (old & new) are done then I am sure they will move onto the 2mbit customers and its 8mbit I think not 10mbit (for the old 2mbit customers). Expected date So I read is like End of 2006 - so you might be waiting a while :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Hi,

Ok I fear I am going to be slated for asking this, but i cant be bothered to search through 65+ pages on this thread for the answer...

I have been upgraded to 10MBit/s today already and have been getting 1.18Megabyte/s download.. which is fine. However I came home this eve. to find my NTL:home 120 modem disconnected, it wouldnt reconnect without a hard reset. Should this modem be capable of sustaining 10Mbit?
I'm guessing so??

Cheers

Duncan

Re: *ALL* ntl 10MB Discussion (Part 3)
 

good call, i came home tonuight after my post earier from work, ok i went to the pub first :D now i rebooted modem and router and with the old cmx am getting about 7meg on it, i aint complaining, i was not expecting upgrade til 5th but i guess some people can and cannot wait

ye i called cs twice, both told in december but 3 weeks l;ater i have 10 meg but i aint gonna use it to full capacity tho so speed is as my last post in this thread not an issue

Re: *ALL* ntl 10MB Discussion (Part 3)
 

There have been a few posts saying it will and it won't. There have been posts where people have had theirs swapped for 250's. Phone ts and tell them the problem you have had / are having and see what happens. From what I've read I don't think it is

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Cheers mate, will do.

Perhaps they can survive for a while on 10Mbit .. we'll have to see!

Re: *ALL* ntl 10MB Discussion (Part 3)
 

just wanna say i restarted my modem and am now receiving 10mb
so thanks to xathras for suggesting reseting the modem

Re: *ALL* ntl 10MB Discussion (Part 3)
 

In Northants, got the 10mbit autoupdate sometime yesterday.

Terayon T2210, 8.1Mbps is the maximum I have seen in normal use.

I have not bothered with speedtests so have no idea of the upload.
I would expect it to be normal as the download is perfectly in line with the guide shown earlier in the thread.

I will wait to be contacted if the modem needs changing.

To be honest 3Mbps was perfectly adequate for my needs although the faster upload is welcomed.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

This is what I was saying 5-6 weeks back, because the contention has increased, the trade off is a higher max speed but lower average speed. So peak time performance will be worse then what it was with 1/2/3mbit tiers. However during quiet periods performance should be better. Remember right now 'everyone' else isnt upgraded, their is still 2 more tiers to go, wether or not capacity will be put in place to cater for these people noone knows but I hope it will. For the last 2 nights I havent been able to get 10mbit at 3am, saturation is still present at a light level so when they did the auto upgrade earlier it has made a noticeable impact.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I have an ntl 100 modem, currently connected to a newgroup and sitting at 9.3Mb

So there your answer guys.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

how do you know NTL has increased the contention? I hope you aren't presenting an opinion/idea as a fact.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Infact thats very much my experience of the 10meg on day 1.

During the day yesterday (around 2pm/3pm) i was getting full 10meg speeds.
Between about 6pm and 11pm, i could not get the conenction over 6meg (to the point I thought some of my hardware was failing).
After 11pm back up to the full 10meg speeds again.

On 3meg, I could get the full speeds all throughout the day. I am pretty sure there arent many people in my area that have BB (although I will never be ale to find out this information probably) so does that mean that contention has changed and I am sharing with more people?

Not a whine post just trying to figure out what i am paying for ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Yesterday, asked to go on 10Mb/s, just the speed increase not the highest price band. I was on the 2Mb and after 10 mins it came through. They did say it was only a trial so I can't complain but... the speeds are all over the place now. Using a 4100 cable modem with firmware Software Version: SB4100-0.4.9.4-SCM02-NOSH, Hardware Version: 0, MIB Version: II , GUI Version: 1.0, VxWorks Version: 5.3 in Cleethorpes, Lincolnshire. Average download speed so far is 540kb/s, so about twice what it was at 2Mb. Does seem to be restricted speed, starts off at over 1Mb/s and settles at 540kb/s, like the 2Mb/s settled at 220 kb/s. Using Apple's Quicktime 7 as a test file (32MB). Hopefully they haven't put me on the £37/month price.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

They will have as there are no other options in the billing system at this time.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

your paying for upto 10meg speeds :)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Not sure if this is good results or not, because there such varied speeds...

But rang up 3 times saying about the 10mb upgrade and finially got some goodish results i think....

Fri, 02 Dec 2005 10:09:37 GMT
1st 128K took 156 ms = 840205 Bytes/sec = approx 6991 kbits/sec
2nd 128K took 156 ms = 840205 Bytes/sec = approx 6991 kbits/sec
3rd 128K took 157 ms = 834854 Bytes/sec = approx 6946 kbits/sec

is that good.

BTW...In stockport/Manchester
4th 128K took 156 ms = 840205 Bytes/sec = approx 6991 kbits/sec

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Since my 10meg upgrade my ping on uk servers(i play call of duty 2) has gone to 60,70 when i was on the 2 meg it was 30,40.Hope it dont stay like this.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Bill C, do you have an official link for speed increases for each/every tier. I got the info off a different website. I thought this might end in tears. :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

tried to pm you but you are not excepting pm's



the only info is what is on the Ntl websites.
All i can say is that there are no upgrades yet for 1 and 2 meg customers. Anyone going on 10 meg will be charged the 37.99 this month and then 34.99 in January. I am not customer service i am a engineer on broadband support. That is till the end of this month as i have been made redundant ?.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I am only getting average of 3 - 6mb a second with the occasional blip to 7.5mb on tests... I rang tech support in india and told them and was it because of hte Ambit120 modem and the guy goes away and comes back and says "the service is 3mb upto 10mb and whether you get 10mbit is dependant on your distance from the exchange." I felt like saying this isn't ADSL and you're talking a crock of <censored> instead I said, "right, thanks bye".

Anyone else been palmed off with this one yet?
I am wondering whether to request a NTL250 modem or wait a couple weeks to see if it calms down.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

what it probably means is your speed upgrade and that of others locally has happened before your local ubr/network infrastructure has been upgraded sufficiently to match the trebbling of the speeds.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Considering official rollout is 5th December they are cutting it a bit fine dont ya think?

Re: *ALL* ntl 10MB Discussion (Part 3)
 

To be truthfull the speed is upto 10 meg but that has nothing to do with distance.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Well, after another extended customer service phone call, I'm back on 2Mb/s. When I originally rang to ask about the 10Mb/s speed on November the 10th they started charging me the top tier rate but of course I wasn't receiving 10Mb/s level until yesterday, 1st December. After much ado asking his manager, I got a credit for the price difference as they admitted it was their fault. The lower two tiers should be automatically upgraded next year, but he didn't know how much the bandwidth limit was for the £24.99 tier. I asked him to leave the speed as it was to save someone the trouble of changing it back up to 10Mb/s in a few weeks but he wouldn't do that. :( Sorry to hear about your redundancy Bill, hope you find something soon. John PS My return key is not separating my paragraphs :(

Re: *ALL* ntl 10MB Discussion (Part 3)
 

not really as the portion of the user base on the top tier is the smallest percentage and also they call it 'upto'.

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I live in the Suffolk area and have been on the 3mb service since it started and used to get around 360k/s downstream and around 30k/s upstream. I am using the surfboard SB3100 cable modem which has been great. I since have been told that my 3mb service had been upgraded to 10mb, yee haa!! I checked my speed on various tests and now I get 670k/s downstream and around 44k/s upstream!

Does anyone know if the modem I am using (Surfboard SB3100) is not capable of handling 10Mb connection speeds. I went onto the website and it says capable of 38down and 10mb up!! Im a little confused here. I rang NTL customer support and was put through to some guy in India who did not appear to know what he was on about lol. He took my mac address and told me my modem is capable of the new speeds!! It appears not! Can any one recommend a faster modem I can use which will handle the new 10mb speeds?
Cheers all.:cool:

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I rebooted my NTL:home 100 modem last night to find that i have also been upgraded. I am in the County Durham area.

When connected directly to the modem via ethernet, I reach the full 10mb no problems, but when I go through my Netgear RP614 10/100 cable router I only get around 7mb :(

Has anyone else experienced similar problems when going through a router?