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Re: Virgin Media to Double Broadband Speed
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Details so far indicate it will be extremely fair and protocol agnostic. ---------- Post added at 18:08 ---------- Previous post was at 18:05 ---------- Quote:
Instead of shaping and fixed STM limits, the new system will gradually reduce your speed on a sliding scale depending on how much you've downloaded and local port loads. You'll essentially get "de-prioritized" down to the same level as other people who have the same level of utilization as you. |
Re: Virgin Media to Double Broadband Speed
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As currently both sets of traffic management arent up to the job. eg. right now I am downloading at 3mbit/sec, way below STM throttle levels and I am not even STM'd. Ignition has hinted (and I heard of another source also) that new traffic management is coming soon which is protocol agnostic and based on local utilisation levels as well as own usage levels, however news on this has suddenly dried up. ---------- Post added at 18:45 ---------- Previous post was at 18:40 ---------- Quote:
seems some of us are the forgotten ones and people assume everyone has an equal quality of service. why would I be patting VM on the back for doubling advertised speeds when I dont even get current advertised speeds. |
Re: Virgin Media to Double Broadband Speed
:ghugs:
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Re: Virgin Media to Double Broadband Speed
Kushan the new system wont only affect certian protocols and as such wont be evadable other than to simply stop downloading so you dont let it trigger. That is the major flaw with the P2P system.
The flaw with the STM system is its far too generous on the upload limits allowing a lot of uploading to be done before it kicks in. Ironically its probably too tight on the download limits. Whatever system is in place tho will have to not fall foul of new ASA regulations which state any throttling must be moderate only on unlimited products. Another flaw of course is I feel VM will be expecting too much from traffic management, its ideal use is to handle short temporary spikes in traffic load, whilst VM seem to want to use it to manage sustained high utilisation. I expect VM to make silly mistakes like making the new system downloads only and peak only. |
Re: Virgin Media to Double Broadband Speed
I'm sure VM will trial this new system and once the trial is successful, they'll roll it out to everyone. Note the choice wording of that statement.
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Re: Virgin Media to Double Broadband Speed
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Yes some of the money we all pay to VM goes into profit for them. They are a commercial organisation not a charity. Like other commercial organisations they will balance the service they offer with the prices they charge and the profit they make. I will be the first to say that there are too many companies out there that focus on pure profit and pay little attention to the service offering. A return to putting the customer first is long overdue in my opinion. VM is not perfect - the laughable helpdesk is a great example of where they have got things totally wrong and seem to be ignoring cutomer views. Compare with many other organisations notably banks, bringing such service back in house. You are absolutely right the phone line rental is a connectivity charge, however that does not come free to VM. They have to install & maintain the cable plant to get the connection to you. They have to host and maintain exchange equipment at their end of the line to provide service. They have to pay for interconnectivity between their voice network and other carriers. All of these elements cost them money. In terms on internet costs, the new line cards, software upgrades, software licences etc are significant costs to VM. Node splits to increase effective capacity often require new fibre to be run between the central hubs and street cabinets. They have ongoing maintenance charges on all the equipment they use. Often this can be some 20% of the original purchase price annually. Now on the other side there is a lot more they could be doing. The dire over-subscription in some areas is poor. They are selling a service in some regions that they cannot provide effectively, yet still continue to sell. Overall I think VM provide a good service. Sure they can and should do more, but on the whole it's good. If you look at the doubling of speed at zero cost and also the general reduction in prices over the years the deal isn't bad. As consumers we will always want more and pay less. However there comes a point where this is not sustainable unless service suffers. |
Re: Virgin Media to Double Broadband Speed
good post ccarmock you addressed both sides of the fence.
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Re: Virgin Media to Double Broadband Speed
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Re: Virgin Media to Double Broadband Speed
Back on topic please which is nothing to do with posts on DS by a member banned on here or the age or myself or anyone else in this thread
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Re: Virgin Media to Double Broadband Speed
finally! boooooorrrrrriiiiiinnnnnggggggg!
anyway I know I've asked before with ignition answering that its a test. has it got anything to do with doubling? http://ukinternetreport.co.uk/cmts/d...l&town=Croydon |
Re: Virgin Media to Double Broadband Speed
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I'd hate to think what your definition of free might be. |
Re: Virgin Media to Double Broadband Speed
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There is a saying, "there's no such thing as a free lunch" and I believe it applies here, but the important thing to remember is that Virgin didn't necessarily have to upgrade anyone, certainly at no additional cost - so it's still appropriate to be somewhat "grateful". |
Re: Virgin Media to Double Broadband Speed
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Re: Virgin Media to Double Broadband Speed
Except it's not "free" because you still have to pay the initial price to get it. If it was truly free, Virgin would give you it at no cost at all. However, we are arguing semantics here and the important thing is that you specifically said "free by anyone's definition". I was merely pointing out that not everyone has the same definition of "free".
FUN FACT: Virgin specifically tells its agents not to use the term "free", but rather "complimentary" (particularly with Value added services like email, security, etc.) because both terms have slightly different meanings. So even Virgin themselves have a different definition of "free". |
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So if you buy a house .. and VM give you free services, they're not free .. because you bought the house :cool: |
Re: Virgin Media to Double Broadband Speed
I've contracted for 50mb in March, when that goes up in March/April I'll be getting more than my contract states I should get, I'm not paying for any extra so it's free for the other 50mb.. The fact that someone else can get the same new speed for the same money is irrelavant to my contract
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Re: Virgin Media to Double Broadband Speed
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Here's a good example of what I'm talking about - tesco does this thing all the time and it really annoys me - they'll have an offer on like a BOGOF, except they'll jack up the price of the item so you end up paying about the same as you would for two of them the week before. Is the second item free? Well, sure, it's free all right but at the same time it's not really free. Now that's not meant to be in any way analogous as to what Virgin is doing, merely showing that "free" isn't always "free". |
Re: Virgin Media to Double Broadband Speed
Can I remind members that when off-topic warnings are given we don't expect to have to edit messages to remove off-topic content. As such the whole of the last message has been deleted. Any more and we will infract due to the amount of warnings already given lately on the forum.
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Re: Virgin Media to Double Broadband Speed
The extra speed is free. As the extra speed is the 'upgrade' and there is no upgrade is free, the upgrade is by definition free. There is no debating semantics, you're just wrong.
Your example has exactly nothing in common with what Virgin is doing? Baffling. |
Re: Virgin Media to Double Broadband Speed
Its free
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Re: Virgin Media to Double Broadband Speed
I personally don't need the extra speed as I have access to high speed BB at various workplaces, should I need it.
What would be the best way to save money by "downgrading" to my existing (ish) speed after the upgrade? |
Re: Virgin Media to Double Broadband Speed
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Re: Virgin Media to Double Broadband Speed
I think the best way to describe it is the upgrade process itself is free.
However the upgraded service isnt free by any means as there is still a monthly subscription fee to pay. The best way to describe that is its 'inclusive'. What I didnt like was someone telling me I am ungrateful because I am not patting VM on the back. Someone in a congested area isnt getting upgraded speed they just simply getting a new config to their modem. The only thing upgrading their speed is extra capacity not a new config. VM certianly dont do things like this out of charity, in this case its been done as a reaction to what BT have done, in the past its been done as a way to obtain new customers as its cheaper than expanding their footprint. What maggy may not realise is things like this can be a service downgrade, a area with just about good enough utilisation to keep gamers happy will probably tip over the edge with this and areas already congested will get an effective speed reduction. |
Re: Virgin Media to Double Broadband Speed
If you want to look at it from a contractual perspective, Virgin have provided regular speed increases as part of their natural service progression over the years. I think this will be the 4th one since I first joined Telewest.
Any judge in the country would look at a regular event like that and say it was reasonable for a customer to expect as part of the package in the future that there would be speed increases. Even if its not in the "legal stuff" it can be taken as part of your contract. You would find it hard to demand they do one in the future if VM secretly decided never to do them again, but with a crack legal team you could probably use it as a reason to terminate a contract early. But they are nice bonuses either way :p |
Re: Virgin Media to Double Broadband Speed
Let's just change two words, and see how that reads....;)
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BTW, what have BT done recently? I don't recall them offering their entire customer base double speed. Quote:
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Re: Virgin Media to Double Broadband Speed
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As I have said numerous times so far, I feel it's a good thing and I am in no way complaining - I'm happy to get the upgrade and I don't know why anyone wouldn't be (apart from perhaps those in over-subscribed areas who fear it might make things worse), I'm merely saying that it's not as simple as saying "Free upgrade - hurrah!". Notice that it has been announced during Q1 of the year, which is notoriously Virgin's worst quarter for subscriber loss each year. In fact, I think only once in the last 4 or 5 years has Virgn actually gained customers. Ulterior motives and all that. |
Re: Virgin Media to Double Broadband Speed
Everyone gets a free lunch at my place.. I don;t charge and I certainly don't expect anything in return.. If though you've got a reason to be at my house come lunchtime it's always on offer.. ;)
The VM motives behind the upgrade is irrelavant to the customer, as stated by myself and others the only thing relevant to the customer is the contract, if VM alters that contract to give more for the same money then that more is free to us no matter what VMs intentions. I don't give two hoots if VM is using the offer to increase it's profits as to me I only care about what I contracted for.. |
Re: Virgin Media to Double Broadband Speed
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I used your post for no other reason and it was not aimed at you. If for instance you went into a shop and paid for a pint of milk and after a while they said take 2 pints but do not pay for the other, that means the 2nd pint would be free as you were not paying for it even though you continued to pay the original price for a single pint. If no one can get their head around that simple analogy then the is something wrong and maybe they should go to nightschool for a few maths lessons. |
Re: Virgin Media to Double Broadband Speed
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---------- Post added at 22:02 ---------- Previous post was at 21:56 ---------- Quote:
Far as the service goes you pay a price for the service. The service is being improved at no extra cost. The service is not free. The increase in service is part of the service charge. You don't get to keep the "extra free" if you don't pay for the initial service, therefore if you must pay to receive the "free" upgrade it is not free. It is simply increased service at the same cost. If you cannot get the "free" item without paying money, then how is it free? It is only free relative to the existing contracted speed, i.e. complimentary. In all other respects it is simply increased speed for the same money. |
Re: Virgin Media to Double Broadband Speed
My feelings are its another headline grabber I'm currently on Sky BB at a speed of around 9mb however I was a VM 30mb BB subscriber who had an absolute nightmare with contention resulting in a connection that can best be described as dial up , it seems pointless to increase speeds when in certain areas they seem to be struggling already , hopefully they will put the network resources in to ensure this type of problem becomes a thing of the past I guess we'll have to wait and see.
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Re: Virgin Media to Double Broadband Speed
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Re: Virgin Media to Double Broadband Speed
Hello there,
Oops! That last email, 100Mb Broadband Announcement, was sent in error. Please ignore this, and rest assured current Virgin Media Cable Broadband customers will be receiving some good news about their broadband in the next 2 weeks. We apologise for any inconvenience caused. The Virgin Media team Just had a email from virgin telling me to ignore their first email, they will send a new email michael |
Re: Virgin Media to Double Broadband Speed
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So BT is actually doing a hell of alot as well as rolling out fibre to 2/3rds of britain by 2015. It would be nice to see Virgin lobby the govt to allow the laying of fibre of cable on cobbled/bricked roads and to just tarmac over the trench instead of having to re-cobble/brick assuming you get consent of the residents on the road that you are digging on. This would allow virgin to roll out cable to alot more customers. |
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Re: Virgin Media to Double Broadband Speed
can anyone help me, i've got one of these emails but was thinking of upgrading the package to include tivo and 2 extra boxes (rather than the 1 extra i have now) and was going to go on the VIP 50 deal now would i still get the speed upgrade if i moved package?
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i'm not saying upgrade all of britain lol, just where commercially viable and where customers have asked for cable. Why wouldn't bricked/cobbles roads be suitable? surely you just lay the optical fibre on a pipe and then fill in the hole tarmac?
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Re: Virgin Media to Double Broadband Speed
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I'm sure all those customers would much prefer to have a strip of tarmac down their drive :rolleyes: |
Re: Virgin Media to Double Broadband Speed
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Bitmac reinstatement to a modular surface wouldn't be suitable for several reasons, including the lack of a uniform leading edge, and a uniform surface. The bitmac on the surface and around the edges would break away, water would get in the joints and as soon as winter comes the frost would break the bitmac up. So no it wouldn't work. |
Re: Virgin Media to Double Broadband Speed
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Plus, there's plenty of areas that are commercially viable for Virgin to roll out on that don't require dealing with cobbles - Virgin has several reasons for not really rolling out much atm. I'm hoping these major upgrades are a precursor to some major expansion, but we'll see what happens. Also, I'm dropping the "free or not free" debate as I was simply pointing out that one person's definition of "free" is not the same as another's. I think I've made that point and there's little sense going around in circles about it. Perhaps I'm just cynical but there you go! |
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The call centre girl was clear that she couldn't say it was "free", just the same price as he was already paying. :) |
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But when people answer comments about the free issue some clown comes along and post utter drivel and they know who I mean as I expect do many others. What is even more strange they do not post about the other people posting similar comments, now if that seems odd to you does it not make you wonder what kind of agenda they are on. |
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Re: Virgin Media to Double Broadband Speed
Sorry Kymmy I did not find this thread before.
So what I understand is that the updates will be automatically? but if I want to upgrade now to 50 some one has to come to my house? |
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Re: Virgin Media to Double Broadband Speed
Living in a 'conservation' myself I can safely say its made very little difference here. Sure it took a little longer than most, but we got cable here eventually!
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Re: Virgin Media to Double Broadband Speed
Virgin Media need to be buried under tarmac for their lame joke of a service...
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Re: Virgin Media to Double Broadband Speed
Just popped on to myvirginmedia to make sure the bill i paid last week had went through before phoning them to cancel my TV service and it shows i'll be upgraded to 100mb in March/April so that's a nice surprise. I'd been thinking of doing the upgrade and paying the extra but doesn't seem much point now :)
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Re: Virgin Media to Double Broadband Speed
Although this is about the e-mails sent in error, there is a little bit of news in here http://www.theregister.co.uk/2012/01...a_email_error/
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Re: Virgin Media to Double Broadband Speed
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Not affecting me as I am on 20MB and happy with the move to 60MB, nicely timed as my family Internet usage is growing. |
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Once all the upgrades are done, I can see Virgin offering to move the "new" 20meg customers over to 30 to get everyone on DOCSIS 3. That way each tier will be double the previous, 30 -> 60 -> 120. But that's entirely raw speculation on my part, based on the idea that it's probably cheaper to support one type of network and one type of modem. |
Re: Virgin Media to Double Broadband Speed
It is, but the old network isn't disappearing anytime soon. Plus they've still got to shift 100mb somewhere to make it a smooth 30-60-120 transition (though frankly I much prefer 50-100-200)
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Re: Virgin Media to Double Broadband Speed
the longer the old networks stay active the longer it'll take VM to sort out the new network.
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Re: Virgin Media to Double Broadband Speed
I tried BT once and regretted it.. am staying with VM no matter what now, they are the only isp that ever gave me the speed advertised.. bt infinity probably wont be any good any way..
its good that vm are giving faster speeds..I Just hope I will reach 60mbit speeds on my macbook pro over a wifi connection. I love VM's upgrades.. wish I could be on the 100mbit but 60 should be good enough |
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hhttp://www.cableforum.co.uk/board/35363404-post964.html |
Re: Virgin Media to Double Broadband Speed
50 to 120 makes much more sense. They probably got a lot of people booking engineer visits to shift to 100 in time for the 120 lift and realised their area by area plan was about to crumble. Nice one VM! Ta very much. :)~
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Re: Virgin Media to Double Broadband Speed
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This is true of all companies or do you really think MARS really give 20% extra free on mars bar or in pedigree tins or safe style really give away a window with a payed for window. Its just them trying to look good. PS Dear Mr Branson thankyou for the very nice gift you'll be giving us all this year. |
Re: Virgin Media to Double Broadband Speed
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If people didn't want cable they wouldn't buy cable, it's cost is irrelevant instead what is relevant is that people do pay for it and agree to a value/speed contract. Value for money is another argument and doesn't belong in this thread |
Re: Virgin Media to Double Broadband Speed
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Re: Virgin Media to Double Broadband Speed
dear boy???
There's lot of free things in the world all you have to do is open your eyes and look for them.. As for driving to your local Aldi there's a lot more options than what they offer. My local supermarket has for example lots of cheap biscuits that are just as good as Mcvitaes but probably produced in the same factory.. I could go on and on and on but you'll just try to make up another expense.. As the saying goes you can lead a horse to water and if he wants it he will drink :p: |
Re: Virgin Media to Double Broadband Speed
So it's going to be an upgrade from 50 to eventually 120Mb in the next 18 months plus a price reduction...
http://m.reghardware.com/2012/01/16/...a_email_error/ |
Re: Virgin Media to Double Broadband Speed
Yes Mars makes Smash and out the same factory comes own brands as well.
No I never said I drove to Aldi dear boy |
Re: Virgin Media to Double Broadband Speed
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Although that'd mean less than half of VM's tariffs are actually getting their speed doubled (with the remainder more than or less than doubled, mostly more than). So much for doubling everyone's speeds :P Either way, I don't plan on waiting another year to see it happen, my Infinity order will be on its way shortly. |
Re: Virgin Media to Double Broadband Speed
I can't believe people didn't see this anyway. The E-mail stated 100Mb will be increased to 120Mb with a price reduction to match 50Mb.
So if 50Mb was only getting a speed increase to 100Mb you would end up with 2 tiers of service at the same price point. So some people pay £35 for 100Mb after the upgrade and some pay £35 for 120Mb after the upgrade. An as for the comments about own brand food be the same as premium brand food. You're all very wrong, very very wrong. I know of supermarket brand biscuits that contain hydrogenated fats or TRANS FATS,basically the worst thing a human being can eat. Its like minced beef(if you could ever eat such a thing) or farmed Salmon and wild salmon. You really do pay for what you get ingredients wise. Also I never read my notifications so stop PMing me people I just flashes away in the top right corner but I'm really not interested. |
Re: Virgin Media to Double Broadband Speed
You really are new to cable aren't you. You seem to have more faith in VM's pricing sensibilities than they do themselves. Different price points for the same service is par for the course, and has pretty much always existed. There'll be two differently priced 20mb tariffs after the upgrade - M and L. And I pay less for 50mb than some people do for 10 or 20, yet some people on 100mb pay less than me. Not everything in the world is as logical as you think it should be.
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Re: Virgin Media to Double Broadband Speed
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Re: Virgin Media to Double Broadband Speed
I think that's the idea of moving to 8 downstreams - doubling DS capacity, upstream bonding, and node splits left right and centre. I think the quetion you want to ask is will enough capacity be added - we both know plenty of capacity is being added :-P
So far as the 20 to 30mb goes, the users would be getting moved from a bunch of single 38mbps downstreams onto a bonded 400mbps downstreams, and thanks to the rules of statistical contention, should receive far better service as a result (you saw yourself the improvement associated with going onto a bonded 200mbps DS). However downstream capacity isn't an area where VM are particularly weak, outside of a fault situation, upstream is usually the big problem. Still, I've always thought 50mbps down a 200mbps pipe was a bit of a tight squeeze and 100mbps to be borderline insane, so the move to 8 downstreams should improve matters more than would be expected out of direct proportionality. |
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Re: Virgin Media to Double Broadband Speed
Moving 50mb up to 120mb does make sense.
So basically, after the upgrades they will have three tiers on offer - 20mb, 60mb and 120mb. That's much more sensible. It's a shame the lowest speed wasn't 30mb, that would really highlight how fast cable can be if the lowest offered is higher than is even achievable on standard consumer ADSL. Also, would I presume correctly that the VIP50 package will become VIP120? Basically having the 120mb included as the broadband for that bundle? |
Re: Virgin Media to Double Broadband Speed
I can't see them leaving 50 upgrades at 100 and 100 upgrades for the same price at 120.. a 30-60-120 package spacing seems to be indicitive of where they might be going.
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I missed any official link, do we have one?
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Re: Virgin Media to Double Broadband Speed
ThanX Ben,
It'll be interesting to know what will restrict some 50Mb customers in relation to a direct 120Mb "free" upgrade, I wonder if that will that be the upload restricted areas? |
Re: Virgin Media to Double Broadband Speed
I think it's more that some customers will get upgraded before 120Mbit is avaliable. So they'll get two upgrades, one to 100 and another to 120
I think that is why it wasn't immediately announced as going to 120. |
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