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Ignition 23-09-2005 09:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Safeman
there ya go

Doesn't prove much dude only a small file and Firefox and IE start downloading as soon as you click the download button but only start counting when you've decided where to put the file :)

Best I got on 3Mbit was around the low 360s which is about right :)

EDIT: Worse still on 10Mbit the best you can hope for is around the 1150 - 1180 mark, not even 1200 :p:

handyman 23-09-2005 11:20

Re: ntl Confirms 10Mb Broadband Speed Increase
 
1 Attachment(s)
Quote:

Originally Posted by Safeman
there ya go

How high do you want to go? Thats off a bt business 512k connection that can do 64kb/s

Robc66 23-09-2005 11:43

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I get 364KB/s on mine....

Gareth 23-09-2005 12:59

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Safeman
there ya go

Further to other's comments above, it also looks like you're getting that file from an ntl site, so you'll be getting a slightly distorted view compared to downloading something from outside the ntl network. Admitedly, there might not necessarily be much difference, but the higher the number of hops involved, the lower your speed will be.

scoobydoo[uk] 23-09-2005 13:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Looks like telewest customers in scotland have been upgraded to the 10mb today.

http://www.cableforum.co.uk/article/...nd-speed-boost

Come on NTL pull ya fingers out.

orangebird 23-09-2005 13:54

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by scoobydoo[uk]
Looks like telewest customers in scotland have been upgraded to the 10mb today.

http://www.cableforum.co.uk/article/...nd-speed-boost

Come on NTL pull ya fingers out.

ntl has three times the work to do. Stop comparing. :rolleyes:

etccarmageddon 23-09-2005 14:24

Re: ntl Confirms 10Mb Broadband Speed Increase
 
if anyone's wondering about what the upload speeds might be - the telewest 10meg top tier and their mid tier are both increasing to 384k - obviously all that tells us is the technical aspect means you can get away with 384k on a 10meg downstream.

Bill C 23-09-2005 14:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by scoobydoo[uk]
Looks like telewest customers in scotland have been upgraded to the 10mb today.

http://www.cableforum.co.uk/article/...nd-speed-boost

Come on NTL pull ya fingers out.


You will get the upgrade when its ready. All this whining complaining and sniping will not make it arrive any quicker.

Robc66 23-09-2005 14:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by orangebird
ntl has three times the work to do. Stop comparing. :rolleyes:

Well In that case NTL also gets three times the income that telewest do and should be able to cope. They have no excuses.:mad:

Bill C 23-09-2005 14:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
Well In that case NTL also gets three times the income that telewest do and should be able to cope. They have no excuses.:mad:


For gods sake you would think your life depended on it.

orangebird 23-09-2005 14:51

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
Well In that case NTL also gets three times the income that telewest do and should be able to cope. They have no excuses.:mad:

:scratch: let me guess, you don't run your own business, do you... :erm: :rolleyes:

Bill C 23-09-2005 14:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by orangebird
:scratch: let me guess, you don't run your own business, do you... :erm: :rolleyes:

:LOL:

handyman 23-09-2005 14:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
I get 364KB/s on mine....

And your problem is?

I can only get 2mb from my exchange so ntl customers are far from being the worse off. L in my office has to use dial-up as the best speed available :(

Quote:

Originally Posted by Robc66
That is very true m8.....its just because people dont like to feel that they r being ripped off.

Out of curiosity what package / price did you sign up at?

SOSAGES 23-09-2005 14:54

Re: ntl Confirms 10Mb Broadband Speed Increase
 
being useless ----- im on 2meg will i ever be on 10meg ...
if i upgrade today will i be on 10meg sooner?

handyman 23-09-2005 14:56

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by SOSAGES
being useless ----- im on 2meg will i ever be on 10meg ...
if i upgrade today will i be on 10meg sooner?

Yes if you upgrade to 3mb you'll be upgraded sooner as 3mb customers will be the first to be done.

Though 2mb and 1mb customers will be upgraded at a later date.

Bill C 23-09-2005 14:57

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Ok

Quote:


Originally Posted by Robc66
That is very true m8.....its just because people dont like to feel that they r being ripped off.
What exactly are you being ripped of with. ?

ian@huth 23-09-2005 15:04

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by scoobydoo[uk]
Looks like telewest customers in scotland have been upgraded to the 10mb today.

http://www.cableforum.co.uk/article/...nd-speed-boost

Come on NTL pull ya fingers out.

Waits to see what NTL knocking starts when they have got their fingers out and moved customers to 10 Mbps. Can just imagine a UBR with several very high users on it who all decide to try and max out their new speed at the same time. :)

SOSAGES 23-09-2005 15:04

Re: ntl Confirms 10Mb Broadband Speed Increase
 
as i dont pay for my 2meg i better wait and see what happens 2meg is fine just want an unlimited package

Bill C 23-09-2005 15:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:


Originally Posted by Robc66
That is very true m8.....its just because people dont like to feel that they r being ripped off
Quote:

Originally Posted by Bill C
Ok



What exactly are you being ripped of with. ?

well ?

Might it be something like this >------

I think i am being ripped of because i dont have 10 meg yet. Another company has it that has nothing to do with NTL but they have it. NTL said we will start to get it around this time "read press release from NTL". I have at the moment this service "insert speed here" and pay this much"insert price here" which is the service level i signed up for and i am presently receiving. But this company"insert company name here " which is nothing to do with NTL has this speed "insert speed here" and therefor i am being ripped off.

Robc66 23-09-2005 15:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
well ?

Might it be something like this >------

I think i am being ripped of because i dont have 10 meg yet. Another company has it that has nothing to do with NTL but they have it. NTL said we will start to get it around this time "read press release from NTL". I have at the moment this service "insert speed here" and pay this much"insert price here" . But this company which is nothing to do with NTL has this speed "insert speed here" and therefor i am being ripped off.

lol well for one they do have somthing to do with ntl since they both have virtually the same capacity network and they are a UK company. That is why I am comparing the two. I understand that they are two seperate companies....but they are both based in the UK on relatively the same capacity network. Especially when ntl make statements like "Our broadband services will become amongst the most innovative in the world and certainly well ahead of anything else in the UK", :confused: When that is just completely WRONG!

Bill C 23-09-2005 15:30

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
lol well for one they do have somthing to do with ntl since they both have virtually the same capacity network and they are a UK company. That is why I am comapiring the two. I understand that they are two seperate companies....but they are both based in the UK on relatively the same capacity network. Especially when ntl make statements like "Our broadband services will become amongst the most innovative in the world and certainly well ahead of anything else in the UK", :confused: When that is just completely WRONG!

Where have they said you will have 10 meg at the same time as Telewest. BTW there networks are no way near the same size. NTL have a network 3 times the size.

Robc66 23-09-2005 15:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
Where have they said you will have 10 meg at the same time as Telewest. BTW there networks are no way near the same size. NTL have a network 3 times the size.

I never said "size" did i? I said Capacity and when NTl say its gonna be ahead of anythin else in the UK when it clearly is NOT......

Stuart 23-09-2005 15:37

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
Quote:

Originally Posted by Bill C
Where have they said you will have 10 meg at the same time as Telewest. BTW there networks are no way near the same size. NTL have a network 3 times the size.

I never said "size" did i? I said Capacity and when NTl say its gonna be ahead of anythin else in the UK when it clearly is NOT......


Whether you mentioned size or not, the size difference between the networks owned by NTL and Telewest means that NTL WILL take longer to introduce new speeds. Even thought they (possibly) have greater resources (doubtful, bearing in mind the trouble NTL has been in), it will still take longer as they have far more areas to test.

Bill C 23-09-2005 15:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
I never said "size" did i? I said Capacity and when NTl say its gonna be ahead of anythin else in the UK when it clearly is NOT......

Sorry but i cannot understand how you can say you are being ripped off over this ?. When the service is not released yet.

Robc66 23-09-2005 15:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
Sorry but i cannot understand how you can say you are being ripped off over this ?. When the service is not released yet.

You need to read what actually I put, I never said "I" did i? I said "customers"
I know that i am not being ripped off and a 10mb free speed increase is great:)

Bill C 23-09-2005 15:50

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
You need to read what actually I put, I never said "I" did i? I said "customers"
I know that i am not being ripped off and a 10mb free speed increase is great:)

Then i stand corrected :angel: :tu:

Robc66 23-09-2005 16:10

Re: ntl Confirms 10Mb Broadband Speed Increase
 
What does everybody think that the upload speed will be?? I am really hoping for 400k+, Fingers crossed! :)

Bill C 23-09-2005 16:13

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
What does everybody think that the upload speed will be?? I am really hoping for 400k+, Fingers crossed! :)

My own feelings are that it will match telewest 384kb. You see i have no more info that you have at the moment.

Robc66 23-09-2005 16:18

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
My own feelings are that it will match telewest 384kb. You see i have no more info that you have at the moment.

384 will still be nice. I hope they push it a little further to 400 though. Would be very nice :D

mcmanic 23-09-2005 17:04

Re: ntl Confirms 10Mb Broadband Speed Increase
 
lowest as possible to stop all the P2P traffic causing all the network congestion, its a myth that downloading is worse than uploading, its the constant use of P2P users maxing out their uploads that ruin the service for everyone, yet the heavy downloaders who don't use their uploads to the max get blamed

Bill C 23-09-2005 17:16

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by mcmanic
lowest as possible to stop all the P2P traffic causing all the network congestion, its a myth that downloading is worse than uploading, its the constant use of P2P users maxing out their uploads that ruin the service for everyone, yet the heavy downloaders who don't use their uploads to the max get blamed

You will never please everyone unfortunately. Personally "and this is not the plan BTW" i would just traffic shape the upstreams :), Now would that create a stink or what :D . Please note that as far as i know NTL DO NOT TRAFFIC SHAPE. So please don't quote me as saying they do :D

I use the newsgroups when i do download . Can fully recommend newshosting.com for when you need a linux iso :D

dave_herts 23-09-2005 17:49

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Only just read this thread. Does anyone know what the monthly charge will be for 10mb?, I currently pay 17.99 for 1mb, new customers get away wih 9.99 for 1mb, and 2 & 3mb users pay more..NTL's press release just says at no extra charge..bit confusing...any ideas?

dilli-theclaw 23-09-2005 17:50

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
I use the newsgroups when i do download . Can fully recommend newshosting.com for when you need a linux iso :D

'cos you've got a hell of a lot of linux iso's stored haven't you ;):D

Bill C 23-09-2005 17:56

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dilligaf1701
'cos you've got a hell of a lot of linux iso's stored haven't you ;):D

:sniper:

dilli-theclaw 23-09-2005 17:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
:sniper:

You must curb your violent nature 'till later..... :) :bsmack::sniper::sniper:

Bill C 23-09-2005 17:59

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dilligaf1701
You must curb your violent nature 'till later..... :) :bsmack::sniper::sniper:

:LOL:

Stuart 23-09-2005 18:01

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by dave_herts
Only just read this thread. Does anyone know what the monthly charge will be for 10mb?, I currently pay 17.99 for 1mb, new customers get away wih 9.99 for 1mb, and 2 & 3mb users pay more..NTL's press release just says at no extra charge..bit confusing...any ideas?


I suspect that will mean you'll get 10 meg at the same price you do 1 meg now.

I think NTL are going for 1 speed, but differing cap levels.

Chrysalis 23-09-2005 18:13

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Well here is a dumeter snapshot of me doing some experiments.

speed left of graph is ftp on high port right of graph is http

Left of graph is download of a ftp on a high port, and the right of graph is a download of the same server from http done at around 9pm, this is on 2mbit.

After mega tweaking and setting rwin ridicously high at over 250000 can get it stable at 220kB/sec and after 1am this increased to 240kB/sec.

Speedtests from robin walker site wont be fair representation of ntl's external capacity performance.

Robc66 24-09-2005 13:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Does any1 have any ideas at when NTL will start the upgrade? I hope its not too long from now....

Chrysalis 24-09-2005 14:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
The further away the better. Unless bragging rights suits you better then stability.

Robc66 24-09-2005 14:33

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
The further away the better. Unless bragging rights suits you better then stability.

I meant how long until the network will be able to cope with the new speeds :)

Chrysalis 24-09-2005 15:26

Re: ntl Confirms 10Mb Broadband Speed Increase
 
NTL will say it can already cope, and for their average user who just uses http it will cope.

right now I am downloading of a 100mbit server at steadfast, as usual I am the only user having problems with speed and needing to use 2 threads to avoid massive fluctuation in bandwidth.

Niceaction 24-09-2005 17:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Anyone know what the current upload speeds of the 3mb service are? Im on 2mb and can get 175kbps.

Robc66 24-09-2005 18:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Niceaction
Anyone know what the current upload speeds of the 3mb service are? Im on 2mb and can get 175kbps.

300k

V3n0m 24-09-2005 18:54

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Robc66
300k

Sometimes if your lucky;)

Robc66 24-09-2005 19:12

Re: ntl Confirms 10Mb Broadband Speed Increase
 
lol my upload is usually 35 - 36KB/s

idi banashapan 24-09-2005 21:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Marge
Absolutely no reason why he should know anything about it :shrug: His job is completely unrelated to developments :erm:

i must say i beg to differ. he is a representative of NTL and is one of the customers first points of contact, especially as he is in the customers house installing equipment. An engineer should definately know about the developements of the company he works for. same for any trade if you are facing the customer.

Downloads 24-09-2005 22:05

Re: ntl Confirms 10Mb Broadband Speed Increase
 
The man coming to swap a modem possibly wouldn't know anything more than you or me. Unless it's been released to the public, he would have nothing to say anyway, it would probably be more than his job was worth.

idi banashapan 24-09-2005 22:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by gruff_rhodes
The man coming to swap a modem possibly wouldn't know anything more than you or me. Unless it's been released to the public, he would have nothing to say anyway, it would probably be more than his job was worth.

i totally agree that he probably wouldn't know any more than us, but that is purely down to poor training, communication and service on behalf of the fatcats at NTL. it's almost like the cost of training and informing staff of current affairs within the company may reduce some bonuses somewhere. who knows?

Stuart 25-09-2005 01:00

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bender
Quote:

Originally Posted by gruff_rhodes
The man coming to swap a modem possibly wouldn't know anything more than you or me. Unless it's been released to the public, he would have nothing to say anyway, it would probably be more than his job was worth.

i totally agree that he probably wouldn't know any more than us, but that is purely down to poor training, communication and service on behalf of the fatcats at NTL. it's almost like the cost of training and informing staff of current affairs within the company may reduce some bonuses somewhere. who knows?

It's probably more to do with the fact that most companies will only train employees on a product when that product is launched.

Also, how would you feel if the engineer who fixed your modem said that you would get 10 meg next month (because he had been told that area was being done) then something happened at the last minute that prevented you from getting the 10 meg?

Tiger33 25-09-2005 02:19

Re: ntl Confirms 10Mb Broadband Speed Increase
 
so do most of us think that the upload rate on ntl is gonna be 384k for the 10mb (only 84k increase over 3mb upload)

if so does anyone know which provider as the quickest upload rate

uploading is very important to me as i do alot of web designing and im continuiously uploading pages and files via ftp

so the quicker the better


is 384 the max for current uk cable networks?

Robc66 25-09-2005 02:23

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I think Bulldog do 400k upload....aint too sure though. But thats probably the best you are going to get without spending too much money.

Chrysalis 25-09-2005 11:54

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I agree with stuart, but this begs the question why ntl let the public know so early. If something goes wrong and they launch 6 months late then it will come back to kick them in the back.

Nidge 25-09-2005 12:20

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
I agree with stuart, but this begs the question why ntl let the public know so early. If something goes wrong and they launch 6 months late then it will come back to kick them in the back.

Ntl might have thought about it weather to make it public or not, People are quick to jump on NTL's back when things go wrong but when they announce a free speed upgrade to 10 meg free of charge people are still slagging them off, you can't win sometimes. I bet Simon Duffy wonders if it's all worth while.

Hans Gruber 25-09-2005 12:55

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Nidge
Ntl might have thought about it weather to make it public or not, People are quick to jump on NTL's back when things go wrong but when they announce a free speed upgrade to 10 meg free of charge people are still slagging them off, you can't win sometimes. I bet Simon Duffy wonders if it's all worth while.

I could announce that I'm setting up an ISP that offering 1tbit speeds and unlimited downloads, all this... coming soon!

Robc66 25-09-2005 12:59

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Hans Gruber
I could announce that I'm setting up an ISP that offering 1tbit speeds and unlimited downloads, all this... coming soon!

LOL in 200 years time :p: HAHAHAHAA :D

Marge 25-09-2005 13:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bender
i must say i beg to differ. he is a representative of NTL and is one of the customers first points of contact, especially as he is in the customers house installing equipment. An engineer should definately know about the developements of the company he works for. same for any trade if you are facing the customer.

Why would an engineer, out working in the field, be privvy to what the bods working in development are upto ??? Never heard such twaddle in my life. When everything has been finalised, the rubber stamp has been put on the upgrades and it's ready to go, then you, me and him will know. You know yourself surely that products in development are subject to them being changed so how on earth could they keep everyone up to date especially the chaps in the field who don't see an email system from one month to the next.

Chrysalis 25-09-2005 21:02

Re: ntl Confirms 10Mb Broadband Speed Increase
 
called communication between departments, if its a say this might happen then yeah sure, but now its at the stage where its announced etc. and 'is' going to happen at this stage I would expect the engineers to know as then they can make sure equipment at the property is up to scratch to provide such a service they can also be on hand to answer customer's question whilst they there. If I was an engineer working for ntl and the customer knew more then me I would not be happy at all been put in an embarrasing situation.

Stuart 25-09-2005 21:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Chrysalis, that would only apply to the engineers working in the areas as and when they are upgraded.

nfs6600 25-09-2005 21:22

Re: ntl Confirms 10Mb Broadband Speed Increase
 
It's also worth noting that the vast majority of installers are onyl contractors. Having to train every contractor on the company developents on a weekly basis would not be possible.

As people have said, these upgrades are free. We had this when the last updates to 1/2/3Mb took place. It's a free upgrade so who are these people to complain when they don't get it?

idi banashapan 25-09-2005 21:29

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
called communication between departments, if its a say this might happen then yeah sure, but now its at the stage where its announced etc. and 'is' going to happen at this stage I would expect the engineers to know as then they can make sure equipment at the property is up to scratch to provide such a service they can also be on hand to answer customer's question whilst they there. If I was an engineer working for ntl and the customer knew more then me I would not be happy at all been put in an embarrasing situation.

spot on. let's face it, NTL is a communications company, so why does there appear to be an issue with it communicating within itself? as I said before - and engineer, regardless of the area he/she works in, is a customer facing company representative. NTL have announced that these changes will be going ahead. I mean, it's on web forums, and you're telling me that NTL should not expect it's own staff to be informed? there has been mention of the changes to limited customers before the end of the year, with others to follow in the new year. the engineer should, on all counts, be aware of the situation and be capable of answering questions regarding the subject posed to him by customers. I'm not saying the engineer should now EVERYTHING about it, but at least be aware of it and it's basic details. if he/she doesn't know the answer to a detailed question, then by all means, point the customer towards the call centre, who CERTAINLY should have access to more in-depth information at this stage in it's developement. a basic knowledge of a communication companies communications services is essential. perhaps it's just me who thinks this? and Chrysalis!

don't get me wrong - i'm not putting NTL down for releasing the service, etc, and well done to them for being competative and so on, but in my view, it IS a poor show on NTL's part if they don't ensure they make every effort to see that their own staff know what is going on.

If the dates are that uncertain, then the engineer / call centre - whoever - could at least say "we expect the service to be live by....". There is no obligation for them to give everyone who asks a definitive date for live service to their home. in fact, if the dates are that uncertain, perhaps the upgrade should not have been mentioned, otherwise it looks to obvious that it was just to scare the rivals, who will then ACTUALLY release a faster service sooner!!!

Marge 25-09-2005 21:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bender
I'm not saying the engineer should now EVERYTHING about it, but at least be aware of it and it's basic details. if he/she doesn't know the answer to a detailed question, then by all means, point the customer towards the call centre, who CERTAINLY should have access to more in-depth information at this stage in it's developement.

At this point in time no further details have been released to staff either in call centres, engineers, slowcoachs friend who routes in the bins or mrs mopp with the tea trolley. Until everything has been finalised, the crosses and dots put in place then we shall have to be patient. I have seen occasions in the past where things were due to go live but due to various reasons was postponed and customers come on the phone shouting and bawling because they see themselves as being entitled to X, Y or Z cos they were told it would happen today. As I said in my earlier post ntl are dammed if they do tell and dammed if they don't and there will always be folk who never have quite enough detail.

Horace 25-09-2005 22:09

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Nobody forced them to release the information. The only reason they did so was to keep customers from going elsewhere when it looked like BT and other DSL providers would be be releasing a higher speed product and grabbing all the headlines at the same time.

I pretty much expect this not to be rolled out till BT actually come close to catching up. Afterall, why stress the network until they need to. This will probably be good for NTL overall since they will have more capacity than needed and so hopefully mean happier customers and Marge gets to a have a slightly less stressful day :p . One day NTL will learn that quality > quantity.

SmellyKipper 25-09-2005 22:39

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Horace
Nobody forced them to release the information. The only reason they did so was to keep customers from going elsewhere when it looked like BT and other DSL providers would be be releasing a higher speed product and grabbing all the headlines at the same time.

Yep that was my theory also.

Quote:

Originally Posted by Horace
One day NTL will learn that quality > quantity.


I think thats a bit harsh, i`ve been with NTL broadband for 2 1/2 years and i`ve got to say their network is the dogs nuts.

Stuart 25-09-2005 22:55

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bender
spot on. let's face it, NTL is a communications company, so why does there appear to be an issue with it communicating within itself? as I said before - and engineer, regardless of the area he/she works in, is a customer facing company representative. NTL have announced that these changes will be going ahead. I mean, it's on web forums, and you're telling me that NTL should not expect it's own staff to be informed? there has been mention of the changes to limited customers before the end of the year, with others to follow in the new year. the engineer should, on all counts, be aware of the situation and be capable of answering questions regarding the subject posed to him by customers. I'm not saying the engineer should now EVERYTHING about it, but at least be aware of it and it's basic details. if he/she doesn't know the answer to a detailed question, then by all means, point the customer towards the call centre, who CERTAINLY should have access to more in-depth information at this stage in it's developement. a basic knowledge of a communication companies communications services is essential. perhaps it's just me who thinks this? and Chrysalis!

You expect the installers to know about services and products that haven't launched yet?

The problem with that is illustrated by the current problems with Channel launches. Look at the amount of complaints that failiure generated on this forum alone!

Quote:

don't get me wrong - i'm not putting NTL down for releasing the service, etc, and well done to them for being competative and so on, but in my view, it IS a poor show on NTL's part if they don't ensure they make every effort to see that their own staff know what is going on.

If the dates are that uncertain, then the engineer / call centre - whoever - could at least say "we expect the service to be live by....". There is no obligation for them to give everyone who asks a definitive date for live service to their home. in fact, if the dates are that uncertain, perhaps the upgrade should not have been mentioned, otherwise it looks to obvious that it was just to scare the rivals, who will then ACTUALLY release a faster service sooner!!!

The problem with that is (and I speak from experience here), if you say "and we expect the service to go live by ..." and then say a date, people will ignore the "we expect the service to go live by..." bit and assume the date is final.

Griffin 25-09-2005 22:56

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Heres one for all to think about NTL & Telewest are supposed to be merging effectively creating one company. how are they going to get round offering some people 10mb unlimited for £35 pm while others will be paying up to £37.99 pm for 10mb with a 75gb cap.

tomjleeds 25-09-2005 23:00

Re: ntl Confirms 10Mb Broadband Speed Increase
 
It's quite simple - while NTL and Telewest continue to exist as two brands, they'll market different products. Assuming that they will, at some point, re-launch under a unified brand, their products will become the same.

At least, that's the logical solution.

SMHarman 26-09-2005 10:31

Re: ntl Confirms 10Mb Broadband Speed Increase
 
They are also not direct competitors (you can get NTL or Telewest) you cannot choose to switch between them unlike say Demon and Bulldog, so why do they need to compete, it is about as useful as comparing the prices Time Warner offer in the US to the prices Telewest offer in the UK, or UPC in France.

idi banashapan 26-09-2005 10:50

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by SMHarman
They are also not direct competitors (you can get NTL or Telewest) you cannot choose to switch between them unlike say Demon and Bulldog, so why do they need to compete, it is about as useful as comparing the prices Time Warner offer in the US to the prices Telewest offer in the UK, or UPC in France.

I'm not sure I understand exactly what you are saying, but it seems like you are saying that we can't say NTL are competitors to Bulldog, for example. If this is the case, of course they are competitors.

Just because the format for service delivery is slightly different, the end result is ultimately the same - high speed internet access. saying they are not competitors would be like saying buses and cars are nothing like each other in any way. on the surface it may seem that way, but indeed, they have more in common than not. they both have wheels, both use the roads, both get you from A to B. the list could go on, but in the end, you get to the destination, albeit one does it better than the other.

SMHarman 26-09-2005 11:03

Re: ntl Confirms 10Mb Broadband Speed Increase
 
No, you can get NTL or Bulldog, you can get Telewest, or Bulldog, you cannot get NTL or Telewest.
So Telewest could lower its price for 20 MB BB to 1p, but if you were in a NTL cabled area it is of no use to you whatsoever, if Bulldog did the same you could of course switch to the competition. NTL and Telewest do not compete with oneanother, their product offerings are entirely complimentary (to use marketing speak).

To compare to a similar transport analagy, the London to Brighton railway line is not the same as the London to Glasgow line. Both use Steel rails, have trains running along them etc, but if you want to get to Brighton you can only use the Brighton line and the operator running the trains on that line.

idi banashapan 26-09-2005 11:07

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by SMHarman
No, you can get NTL or Bulldog, you can get Telewest, or Bulldog, you cannot get NTL or Telewest.
So Telewest could lower its price for 20 MB BB to 1p, but if you were in a NTL cabled area it is of no use to you whatsoever, if Bulldog did the same you could of course switch to the competition. NTL and Telewest do not compete with oneanother, their product offerings are entirely complimentary (to use marketing speak).

Oh, ok - see what you mean.

Griffin 26-09-2005 12:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Let me try putting it from a different angle if BT were to rename its self under two or more titles & charge different prices in the different regions it would cause an uproar. In the same instance when NTL & TW merge effectively they become one company, i think its wrong for the same packages not to be offered nationwide

SMHarman 26-09-2005 13:10

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Griffin
Let me try putting it from a different angle if BT were to rename its self under two or more titles & charge different prices in the different regions it would cause an uproar. In the same instance when NTL & TW merge effectively they become one company, i think its wrong for the same packages not to be offered nationwide

Indeed, but at the moment NTL and Telewest are not the same company when (or indeed if) NTL & TW merge effectively they become one company, it is highly likely that UKCable will become one brand with one pricing structure and marketing initiative, however just like BT cannot offer 2Mb BB to all this will have a "subject to network capacity / ability caveat".

Chrysalis 26-09-2005 16:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Griffin
Let me try putting it from a different angle if BT were to rename its self under two or more titles & charge different prices in the different regions it would cause an uproar. In the same instance when NTL & TW merge effectively they become one company, i think its wrong for the same packages not to be offered nationwide

I have had the same view for a long time, I have never seen ofcom take action against a cable company in this country, they seem to be in place to make it as easy as possible for ntl and telewest. The fact both cable companies have monopolies on their networks is astounding, look at the usa and you can see the cable development their is far more progressed due to inter cable competition. Please dont mention AOL I know they provide over NTL but they are hardly doing any pushing.

When the 2 do merge and there is different products in different areas will ofcom do anything will anyone do anything, will the press pick up on it this remains to be seen.

jtwn 26-09-2005 16:41

Re: ntl Confirms 10Mb Broadband Speed Increase
 
You seem to ignore that ntl was a private venture from building the network to now. Are you trying to tell us that there were areas that didn't even have landlines till ntl came along? Course not.

If BT haven't haven't made parts of their network ADSL ready, or Sky dishes are banned, thats tough luck laddy.

Chris 26-09-2005 17:11

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
I have had the same view for a long time, I have never seen ofcom take action against a cable company in this country, they seem to be in place to make it as easy as possible for ntl and telewest. The fact both cable companies have monopolies on their networks is astounding, look at the usa and you can see the cable development their is far more progressed due to inter cable competition. Please dont mention AOL I know they provide over NTL but they are hardly doing any pushing.

When the 2 do merge and there is different products in different areas will ofcom do anything will anyone do anything, will the press pick up on it this remains to be seen.

NTL are not a monopoly. How can someone who builds their own communications network be accused of being a monopoly when they then decide not to allow others to piggy-back on it? BT, on the other hand, has inherited a network that was built by a public sector company and underwritten by the taxpayer. They alone have a universal service obligation so it is right that they should be required to allow others to have access to the network.

Ignition 26-09-2005 17:20

Re: ntl Confirms 10Mb Broadband Speed Increase
 
ntl aren't classed as having Significant Market Power, neither are Telewest, so in the eyes of Ofcom they aren't monopolies.

idi banashapan 26-09-2005 17:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Griffin
Let me try putting it from a different angle if BT were to rename its self under two or more titles & charge different prices in the different regions it would cause an uproar. In the same instance when NTL & TW merge effectively they become one company, i think its wrong for the same packages not to be offered nationwide

take a look at how many products Unilever make and sell... it happens even in the supermarket!!!

Griffin 26-09-2005 21:40

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bender
take a look at how many products Unilever make and sell... it happens even in the supermarket!!!

All their products are available nationally not some in one area & some in another. my point is if & when the 2 companies merge then all services should be available across the combined network

Scopeuk 26-09-2005 21:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
lets face it though the least profitable of the services are phased out infavor of making more money this is buissness after all they wont add good deals from another provider to the ntl line up they'll take them away

Chrysalis 26-09-2005 22:28

Re: ntl Confirms 10Mb Broadband Speed Increase
 
1.4million broadband users not significant market power, I wonder what is?

The argument they built their own network is valid but look at the other side of things, ntl and telewest brought licenses to cable many area's but didnt go ahead but because they brought these licenses they stopped other companies doing so, there are so many circumstances for people where its either not viable or possible to use BT for internet and that leaves them with available cable options, BT inherited a network yes but they still paid for the exchange upgrades to make them ADSL capable which I am sure was not cheap, is the cost of cabling the current area's more then BT's rollout for ADSL the figures would be interesting.

mcmanic 26-09-2005 22:31

Re: ntl Confirms 10Mb Broadband Speed Increase
 
seems as if Blueyonder peeps are being upgraded now, some people are on 10meg already

Rillington 26-09-2005 22:34

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Indeed Chris.

It has been ntl (and TW) which has broken BT's monopoly and we have all benefitted. A decade ago, for example, BT was charging 12p/minute to make a daytime national telephone call, now they charge 3p/minute. Similarly, offpeak calls from BT were 4p/minute. Now BT charges 5p/hour. None of this would have happened if cable had not appeared and we should all be very grateful!

Chrysalis 26-09-2005 22:53

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I dont argue the benefits for phone's when the cable companies appeared on the scene but back then they were all different various companies I remember around here it was diamond cable or something, but the cable companies you see now days are different to 10 years ago they are a much more bigger force.

Keane 27-09-2005 01:41

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i've just learnt about this and i've 2 questions

1. when?

2. they said they weren't increasing prices, but people would have to pay different amounts depending on how much they doing

a. will this mean the 30gb cap will a free limit and if you go over, you get charged extra

b. any idea how much extra (if extra) we will need to pay

there are 66 pages so forgive me for not going 1 after 1 to find the answers

SMHarman 27-09-2005 01:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
I dont argue the benefits for phone's when the cable companies appeared on the scene but back then they were all different various companies I remember around here it was diamond cable or something, but the cable companies you see now days are different to 10 years ago they are a much more bigger force.

Which was the major failing of the whole UK cable initiative, to cable an area and build distribution onto that network was costly and benefitted from economies of scale which the small companies did not have. Looking at the networks now, there are three distribution points and if TW had bought C&W the identical standards would mean that would probably be 2.

Some network owners realised this and built on the cheap to sell on before anyone noticed (Videotron) others built well, but really the government should have sold one cable licence to overlya the BT licence and had a requrement for %s to be cabled by certain points in time.

The companies are a bigger force, but the evolution has been at high cost, such that NTL is still battling to consolidate billing systems and still running two CATV/BB networks. Challenges Sky never had to overcome. Imagine Sky having to broadcast from 3 sats, using 3 different protocols and billing everyone with a further 3 different billing systems. Thats where cable is today.
__________________

Quote:

Originally Posted by Keane
i've just learnt about this and i've 2 questions

1. when?

2. they said they weren't increasing prices, but people would have to pay different amounts depending on how much they doing

a. will this mean the 30gb cap will a free limit and if you go over, you get charged extra

b. any idea how much extra (if extra) we will need to pay

there are 66 pages so forgive me for not going 1 after 1 to find the answers

http://www.cableforum.co.uk/article/...ed-as-standard
Soon
Yes
Seems like the fastest speed will be capped and the lower speeds not.
Nothing
True

handyman 27-09-2005 10:24

Re: ntl Confirms 10Mb Broadband Speed Increase
 
So what some people are asking for is when TW and Ntl merge that TW customers should be able to get Ntl services and Ntl customers should be able to get TW services. And the cost of providing these services although on different networks and with different costs should be the same price even. This is just rubbish....

Its like expecting Skoda to provide you a VW or an Audi just because they are part of the same company(and provide it at the same price as the skoda). I fully expect the 2 brands to be seperate untill the networks can be evolved over time to be similar enough to enable single branding.

BTW thats just an example I am not comparing Ntl or Telewest to a Skoda :p

marky 27-09-2005 10:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I prefer the skoda (better value for money) but thats drifting ot ;)

Griffin 27-09-2005 11:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by handyman
So what some people are asking for is when TW and Ntl merge that TW customers should be able to get Ntl services and Ntl customers should be able to get TW services. And the cost of providing these services although on different networks and with different costs should be the same price even. This is just rubbish....

Its like expecting Skoda to provide you a VW or an Audi just because they are part of the same company(and provide it at the same price as the skoda). I fully expect the 2 brands to be seperate untill the networks can be evolved over time to be similar enough to enable single branding.

BTW thats just an example I am not comparing Ntl or Telewest to a Skoda :p

I understand what you are saying but the point is skoda dont just sell their cars in their country/area & wolkswagon don't just sell their cars in their area they both sell them worldwide

Horace 27-09-2005 12:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
"Be" are now rolling out 24meg/1.3mb upload for £24. The exchange checker says December here. Not bothered about the download speed tho' I'm less than half a mile from the exchange but that upload and price look enticing.

http://money.guardian.co.uk/internet...578645,00.html

http://www.bethere.co.uk/beonline/canBeHome.do

Maybe you might see your 10meg before Christmas afterall :).


p.s. they actually state no capping too

mcmanic 27-09-2005 12:19

Re: ntl Confirms 10Mb Broadband Speed Increase
 
10megs at £37 or whatever it is by NTL seems like a steal compared to £24 for upto 24meg

Horace 27-09-2005 12:41

Re: ntl Confirms 10Mb Broadband Speed Increase
 
To be honest, this seems too good to be true but if it isn't then I'm going to have a hard time justyifing staying with NTL and I'm not sure how NTL would be able to compete in such a short period of time. Even if BE were to only offer 3meg, the upload speed, static ip, price and lack of worry about usage are all reasons to move.

etccarmageddon 27-09-2005 12:52

Re: ntl Confirms 10Mb Broadband Speed Increase
 
BE are only in a small number of locations compared to your NTL network and are probably cherry picking the most profitable cities/exchanges/locations.

Hans Gruber 27-09-2005 13:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by etccarmageddon
BE are only in a small number of locations compared to your NTL network and are probably cherry picking the most profitable cities/exchanges/locations.

The same thing happened when cable came to Britain, they'll expand in time.

etccarmageddon 27-09-2005 14:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I hope they do but it's daft to compare their product with NTLs when almost no-one can get it!
__________________

those of us who want to keep jobs in the UK and/or dont like off shore call centres should remember "Be's Headquarters are in central London and our call centre and technical support are based in India."

jrhnewark 27-09-2005 14:56

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by etccarmageddon
I hope they do but it's daft to compare their product with NTLs when almost no-one can get it!

Unlike NTL's service, which absolutely no one at all can get! :rolleyes:

sherer 27-09-2005 16:11

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jrhnewark
Unlike NTL's service, which absolutely no one at all can get! :rolleyes:

well if you don't like it you can always sign up to BE, Bulldog, UK-Online etc

TBH the only problems i've had with my connection has been when the STB would lock up which has only happened once since i got my new Samsung so i'm pretty happy with the service and any speed upgrades i get a welcome capped or not

Robc66 27-09-2005 16:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Wow 1.3 meg upload! I would love to have that! I think i will ring them and see if i can get it :)

Hans Gruber 27-09-2005 16:16

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by sherer
well if you don't like it you can always sign up to BE, Bulldog, UK-Online etc

I don't think even the most die-hard NTL fans would stay if they could get a (upto) 24mbit/1.3mbit connection.

sherer 27-09-2005 16:18

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Hans Gruber
I don't think even the most die-hard NTL fans would stay if they could get a (upto) 24mbit/1.3mbit connection.

true but i see so many people complaining and saying company xyz is better but none of them ever move they just stay with NTL and moan.. until we see comments on here from someone on BE we don't know if the above speeds are actually reachable yet

as i said the service with NTL is actually pretty good


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