Hi,
I am on the XXL package, and I am having problems with getting my photo credits. Has anyone had similar problems, and have they managed to solve the situation?
I joined virgin in June, and set up my account via snapfish as I could not figure out how to do it through virgin! I got 50 credits and then they added another 50. So, I have missed out on 100 photos so far, and am yet to recieve my 100 for this month.
I have contacted both virgin and snapfish and have had no response from either.
I have posted this on the actual VM site
http://community.virginmedia.com/t5/...pfish/td-p/585, and haven't had a response from any VM employees. I doubt they are even monitoring the site and want to help benefit customers.
Soph