Cable Forum - Virgin Media Internet Service https://www.cableforum.uk/board/ en Mon, 24 Aug 2026 03:37:26 GMT vBulletin 5 https://www.cableforum.uk/board/images/misc/rss.jpg Cable Forum - Virgin Media Internet Service https://www.cableforum.uk/board/ 1G VM 2GB Service https://www.cableforum.uk/board/showthread.php?t=33713977&goto=newpost Thu, 20 Aug 2026 07:46:24 GMT Is there anyway of finding out when VM will launch their 2GB service in the Cwmbrla area of Swansea? Thanks. Is there anyway of finding out when VM will launch their 2GB service in the Cwmbrla area of Swansea?

Thanks. ]]> Virgin Media Internet Service Corey N Georgie https://www.cableforum.uk/board/showthread.php?t=33713977 Business Virgin Business connection consistantly going down around 2pm https://www.cableforum.uk/board/showthread.php?t=33713955&goto=newpost Tue, 11 Aug 2026 14:59:19 GMT Just wondering if anyone has ever had an issue like this before? around 2pm every day our Virgin Modem seems to lose connection.

This started happening with our Hitron CGNV4 which we'd had for a few years, so Virgin replaced it with a Hitron Chita, which seemed to solve the issue for a couple of weeks.

Now the modem seems to be consistently losing connection around 2pm every day once more.

10.08.26:



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The modem is in modem mode connected to a Netgate 6100 (pfSense).
We're not really pushing the connection or doing anything different around that time, its just general web and VoIP traffic. (The latency spike in the morning is a scheduled backup download).

Possibly something to do with the power levels looking at the logs perhaps?

Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value
Warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW
Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW

Modem logs

We have an engineer coming out to have a look again later in the week. Just found it strange its generally around the same time each day this happens.
Attached Images
File Type: jpg 10.08.26.jpg (79.3 KB)
File Type: jpg 11.08.26.jpg (80.1 KB)
Attached Files
File Type: txt modem-log.txt (3.1 KB)
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