welshcheese
30-06-2003, 16:08
I had recently had my cable modem restricted (no use whatsoever) due to non payment of the bill.
Only to Find after 1 month of no srervice, I recieved a bill with the cable modem charged for fully.
I called the billing department and the muppet on the other end told me that you get chraged full price for having no Cable Modem service for a month, as the rental is still in place...what am i renting i asked??
and also stated well downgrade me to the cheapest service in that case!
I am absolutely appauled and am currently emailing someone hi in NTL....as i used to work there and have a good memory for email addresses...
Has anyone else had this problem...surely it's against the law to charge you for a service you have not had.
Thanks
The Cheese
:shrug:
Only to Find after 1 month of no srervice, I recieved a bill with the cable modem charged for fully.
I called the billing department and the muppet on the other end told me that you get chraged full price for having no Cable Modem service for a month, as the rental is still in place...what am i renting i asked??
and also stated well downgrade me to the cheapest service in that case!
I am absolutely appauled and am currently emailing someone hi in NTL....as i used to work there and have a good memory for email addresses...
Has anyone else had this problem...surely it's against the law to charge you for a service you have not had.
Thanks
The Cheese
:shrug: