View Full Version : Quad Play to launch his week
nicke261192
19-09-2006, 22:00
thought i would put it here since its more virgin mobile topic which i think is technology! :)
A guy who my mum worked with ages ago came into the shop today and he now works for telewest. He told her that if you are a telewest customer you can get an exclusive virgin mobile deal
300 minutes any network
300 texts
£10 a month
He said it starts on 26th Sept so we will see!
He also wrote down some information on this piece of paper and mentioned a code number which is "326" anyone know anything about this?
He said we should get some info bout it in post :confused:
thought i would put it here since its more virgin mobile topic which i think is technology! :)
A guy who my mum worked with ages ago came into the shop today and he now works for telewest. He told her that if you are a telewest customer you can get an exclusive virgin mobile deal
300 minutes any network
300 texts
£10 a month
He said it starts on 26th Sept so we will see!
He also wrote down some information on this piece of paper and mentioned a code number which is "326" anyone know anything about this?
He said we should get some info bout it in post :confused:
Sounds good, should mean i can finally throw out my O2 Genie card and old phone :)
Probably linked to this (http://www.theregister.co.uk/2006/08/18/ntl_virgin_mobile_bb/) and this (http://www.ntl.com/mediacentre/press/display.asp?id=850) since it's being touted as the new Quad play package.
paul11974
23-09-2006, 11:13
Well it is nearing the end of september so i would guess that this week we shall see the launch of 4play from virgin ?
Combines ntl Telewest’s 3 for £30 package (over 30 digital channels and TV-on-demand, 2Mb broadband and phone line) with a Virgin Mobile pay monthly contract for just £40 a month
http://www.cableforum.co.uk/article/282/ntl-telewest-and-virgin-mobile-to-launch-free-tv-and-quad-play-deal
andygrif
23-09-2006, 23:34
I'm very tempted to say "who cares", but I won't.
But I will say something I said when ntl announced the mereger with Virgin Mobile, and that is that ntl used to have a special deal with Orange which never really took off, so I am wondering why anyone would think differently this time. I'm not saying they won't, I am saying why would they?
AndyCambs
24-09-2006, 03:35
As and when it happens, I shall probably port my Orange number over to NTL:Telewest and start the mobile contract with them - I think Orange has lost the initiative now, and charges extra for things which were previously included. I'm assuming that an additional £10 per month would give you some reasonable number of inclusive minutes on a cellphone?
paul11974
24-09-2006, 08:42
yes another site seems to be reporting that the quad play deal will include 300 minutes to any network and 300 texts for £10 or 4 for £40 to launch on the 26th september http://forum.digitalspy.co.uk/board/showthread.php?t=464610
nicke261192
25-09-2006, 18:59
LOOK
http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241
Spitfire
25-09-2006, 19:18
What is it? The stupid site isn't working for me. AH!!
---------- Post added at 19:18 ---------- Previous post was at 19:15 ----------
Oh working now. :)
Would I get that mobile deal? Like with NTL Broadband (4MB), NTL Digital TV (I have Family pack and Basic), and NTL Phone.
paul11974
25-09-2006, 19:26
http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241
Spitfire
25-09-2006, 19:31
Do you get this if your already an NTL customer? :) Also, Do you get a new phone with the contract? ;)
quadplay
25-09-2006, 19:37
That's correct. £10 per month for 300 minutes and 300 texts (cross-network). It's SIM-only, and only available to customers who already take (or upgrade to) triple-play services from ntl/Telewest. :)
Spitfire
25-09-2006, 19:39
So, It's just the SIM. Ahh.. I was looking into getting a new phone. LOL.
So, It's just the SIM. Ahh.. I was looking into getting a new phone. LOL.
What about the K750i you ordered yesterday? ;) :p:
Spitfire
25-09-2006, 19:42
Yeah, I know. :P Sure, My son could use the K750i if I got a Free phone. It could be part of his Christmas present you know? :)
That's correct. £10 per month for 300 minutes and 300 texts (cross-network). It's SIM-only, and only available to customers who already take (or upgrade to) triple-play services from ntl/Telewest. :)
Would those 300 texts be free to overseas countries too?
---------- Post added at 19:43 ---------- Previous post was at 19:43 ----------
Yeah, I know. :P Sure, My son could use the K750i if I got a Free phone. It could be part of his Christmas present you know? :)
Your sons going to be so chuffed at christmas. ;)
paul11974
25-09-2006, 19:44
so what if the mrs wants the same deal could we get five for £50 ?
quadplay
25-09-2006, 19:51
Would those 300 texts be free to overseas countries too?
No, UK only, in common with other mobile networks.
No, UK only, in common with other mobile networks.
Shame, as i have 1000 free texts a month on 02 pay & go and can only send overseas texts for as little as 10pence each.
Spitfire
25-09-2006, 20:09
Say I took out a Virgin Mobile Contract for £25 - Same tarrif as the NTL:Virgin deal. Could I ring up the next day after I got the contract saying 'I bought this contract and could I get the NTL deal with it?' Would that work? :)
paul11974
25-09-2006, 20:25
carphone warehouse no2 as it would appear the virgin site is now down :Yikes:
lostandconfused
26-09-2006, 11:39
has anyone else noticed a mistake on that page regarding the landline?
does anyone know if you could get a mobile at a discounted rate because your taking the sim?
Spitfire
26-09-2006, 16:00
Look at this :
Hi Kyle,
Thanks for your email to Virgin Mobile about getting set up with the £10 a month SIM card offer.
To get set up you'll need to make sure you're set up with ntl.Telewest for your TV, phone and broadband. Once you're sure this is all set up you'll need to contact our Sales team on 0845 6000 600 to get your £10 a month Virgin Mobile SIM card.
The offer is for a SIM card only, however you can combine this with a free Lobster 575 in either black or pink if you're using the ntl.Telewest triple play offer of 3 for £30 offer. If not you can still buy the Lobster 575 at a reduced rate of £29.99.
We hope this helps. If there's anything else we can help you with, just reply to this email.
How did we do? If you'd like to give us some feedback, just click on the link below and fill in our online questionnaire. You might like to have your original email handy to read while you're doing it. We promise to use your answers to make our service the best it can be.
Click here (http://freeonlinesurveys.com/rendersurvey.asp?sid=tu2fh63emw2gp5y221797) to complete the survey. (http://cableforum.co.uk/board/)
Kind regards,
Victoria Cooper
Virgin Mobile
Get a free Lobster 575! :)
paul11974
26-09-2006, 17:20
but can we get 2 deals per household or is it just the one ?
AndyCambs
27-09-2006, 16:30
Ok - here's the rub.
£10 is SIM only.
The only phone on offer is a Lobster which is dual band - and not much use to me when travelling to the US/Canada as I do.
Any other phone would cost the same as the PAYG charge - which means the potential savings are more than wiped out.
paul11974
27-09-2006, 17:10
Ok - here's the rub.
£10 is SIM only.
The only phone on offer is a Lobster which is dual band - and not much use to me when travelling to the US/Canada as I do.
Any other phone would cost the same as the PAYG charge - which means the potential savings are more than wiped out.
where does it say that you can get a free phone ?
paul11974
27-09-2006, 17:34
Read up 3 posts...
yes but where on the virgin site does it state that you get a free phone ?
yes but where on the virgin site does it state that you get a free phone ?
I dunno, but that's an email from a Virgin representative i think. We'll have to wait and see.
King Of Fools
27-09-2006, 18:21
BBC report:
http://news.bbc.co.uk/1/hi/business/5385846.stm
Sign-up:
http://www.home.ntl.com/page/virginmobile&log=4
http://www.whycable.co.uk/virginmobileoffer/
---------- Post added at 18:21 ---------- Previous post was at 18:15 ----------
One slightly annoying thing is they are saying that the £10 offer is only available to NTL:Telewest customers and is half the usual £20 price. However, anybody can also currently get the same tariff for £15:
http://www.virginmobile.com/vm/paymonthlySimOnly.do
Plus, for the £15 per month you also get free ADSL broadband for a year!
Say I took out a Virgin Mobile Contract for £25 - Same tarrif as the NTL:Virgin deal. Could I ring up the next day after I got the contract saying 'I bought this contract and could I get the NTL deal with it?' Would that work? :)
That's want i want to know... if i sign up to a £25 contract, get the free phone, and then change to the £10 per month tariff... or will they make me serve out the full contract on the £25 pm? It's seem like to obvious a loop hole for it not to be plugged...
King Of Fools
27-09-2006, 18:46
That's want i want to know... if i sign up to a £25 contract, get the free phone, and then change to the £10 per month tariff... or will they make me serve out the full contract on the £25 pm? It's seem like to obvious a loop hole for it not to be plugged...
I believe the contracts with free phones all have a minimum contract of either 12 or 18 months. You could move to the £10 tariff after that period, though.
HornetUK
28-09-2006, 07:19
I have Virging pay as you go and spend £10 a month so how do I get to change to the contract, the web link doesn't work & when I rang up they didn't have a clue what to do with my NTL acct no.!!!
Also my wife also has pay as you go Virgin mobile are two people in the same NTL household allowed to go on £10 contratcs?
On another point anyone know why everytime I post it wont let me without resetting my password on here?
Cheers
I have Virging pay as you go and spend £10 a month so how do I get to change to the contract, the web link doesn't work & when I rang up they didn't have a clue what to do with my NTL acct no.!!!
Also my wife also has pay as you go Virgin mobile are two people in the same NTL household allowed to go on £10 contratcs?...
I was thinking the same thing last night, as my wife and son both have Virgin PAYG.
...On another point anyone know why everytime I post it wont let me without resetting my password on here?
Cheers
You might have stale cookies (http://www.cableforum.co.uk/board/showthread.php?t=52998&highlight=cookies).
HornetUK
28-09-2006, 22:17
Thanks for that hopefully now i've deleted cookies I won't have to reset password yet again!
AndyCambs
29-09-2006, 16:45
Quick question - well a couple.
Whats the Virgin network like - is it reliable? (I'm currently with Orange contract).
I would need to have my Sony Ericsson phone unlocked, as they're locked to the Orange network. Anyone have any experience of this - would Orange unlock it for me?
lostandconfused
29-09-2006, 16:59
virgin dont have their own network i beleive they use t-mobile but am not 100% on that, there are websites that will give you instructions how to unlock it or have a look around for a mobile shop that isnt part of a chain they usually do it, cos me £2 to have mine done
paul11974
29-09-2006, 17:00
Quick question - well a couple.
Whats the Virgin network like - is it reliable? (I'm currently with Orange contract).
I would need to have my Sony Ericsson phone unlocked, as they're locked to the Orange network. Anyone have any experience of this - would Orange unlock it for me?
i have been with virgin for over 6 years and never ever had 1 problem
King Of Fools
29-09-2006, 17:09
Quick question - well a couple.
Whats the Virgin network like - is it reliable? (I'm currently with Orange contract).
I would need to have my Sony Ericsson phone unlocked, as they're locked to the Orange network. Anyone have any experience of this - would Orange unlock it for me?
Virgin use the T-Mobile network.
Orange will happily provide you with an official unlock code for £20 for your SE phone. You may be able to find unofficial ones for around £10 - unfortunately you cannot unlock SEs for free like Nokias!
AndyCambs
30-09-2006, 06:18
Thanks for the advice guys. I've been with Orange for quite a few years, and happy with their service so far - but currently on Talk20 (20mins per month) for about £13 or so. I'm not a great mobile phone user - but £10 compared to £13 is a saving, plus the bonus of the additional minutes.
I shall be calling Orange for the unlock code and Port Authorisation Code later - I'm not sure when my contract term is up, Orange have deals that sign you in for additional 12 month batches.
I did notice interestingly enough that Virgin calls from US and Canada are 10p cheaper, but to receive calls costs 10p more..
I was thinking the same thing last night, as my wife and son both have Virgin PAYG.
You might have stale cookies (http://www.cableforum.co.uk/board/showthread.php?t=52998&highlight=cookies).
The two people I have spoken to from Virgin Mobile about the new tarriff have both told me that the offer is restricted to two people per NTL/Telewest account. I found them to be otherwise very helpful and efficient. Personally I can't see why they wouldnt accept say, three customers or more, from the same household. But what do I know?
The two people I have spoken to from Virgin Mobile about the new tarriff have both told me that the offer is restricted to two people per NTL/Telewest account. I found them to be otherwise very helpful and efficient. Personally I can't see why they wouldnt accept say, three customers or more, from the same household. But what do I know?
Thanks for the information. I'll pull out the old bills and see if I can justify £10 per month on one or both accounts.
Oh, and welcome to the forum! :welcome:
yes but where on the virgin site does it state that you get a free phone ?
it seems a modification/price reduction of this
http://www.virginmobile.com/vm/viewProduct.do?productId=91F80F8E-35C7-40B0-B307-3C32653C2662
but the clam is all over the place as free, so the discount is the selling thing for ntl.
http://www.urmob.co.uk/mobile/Lobster/575+Pink/
http://search.ntlworld.com/ntlworld/search.php?q=free+Lobster+575&cr=
---------- Post added at 04:49 ---------- Previous post was at 03:03 ----------
you might ask the question,whos T&C are we under given that NTL:tw cant deal with Virgin accounts and have to pass you over the virgin if you have a question .
http://www.virginmobile.com/vm/genericContent.do?contentId=vm.with.cable.brochure .shop.sm241
the CF message board doesnt seem to like me posting the full page for reference later, so take a look and notice
notice how the NTL:tw sales are NOT telling people that you have to tell Virgin Mobile that you no longer want that service if you cancel your NTL:tw contract, something wrong there....
the answer is both contracts, and its riddled with problems given you dont get the "promotional tariff"
without being an NTL:tw user and if you change almost anything, you get slaped for extra charges you were not made aware of before you could cancel at no cost to yourself, and thats ignoring the accounting errors and Defaults that might find their way onto your credit file..
"
Pick any cable service you like and get a great deal from Virgin Mobile. Or get all 4 for just £40 a month."
"
The legal stuff
("promotional tariff");
After 12 months, standard prices apply (currently £44.49). Includes free installation (worth £75:ntl; £25:Telewest). You must take all services included in this offer for at least 12 months. If you change any part of this package, standard prices apply. Not to be used in conjunction with any other offer/promotion. Terms and Conditions:"
"SIM: SIM is free (normal price £10). Subject to payment by Direct Debit and UK credit check. Offer valid when connecting to the Virgin Mobile network. If you change your tariff after 31.12.06 you will no longer be eligible for the promotional tariff. If you terminate your contract with ntl:Telewest the promotional tariff we will change your tariff to standard Virgin Mobile £20 talk SIM only (300mins/300texts) starting with the month after termination, although you may change or terminate your bundle in accordance with Virgin Mobile's Pay As You Go Service "
virgin t&c
http://www.virginmobile.com/vm/genericContent.do?contentId=our.service.footer.sm0 68
---------- Post added at 05:41 ---------- Previous post was at 04:49 ----------
BBC report:
http://news.bbc.co.uk/1/hi/business/5385846.stm
Sign-up:
http://www.home.ntl.com/page/virginmobile&log=4
http://www.whycable.co.uk/virginmobileoffer/
---------- Post added at 18:21 ---------- Previous post was at 18:15 ----------
One slightly annoying thing is they are saying that the £10 offer is only available to NTL:Telewest customers and is half the usual £20 price. However, anybody can also currently get the same tariff for £15:
http://www.virginmobile.com/vm/paymonthlySimOnly.do
Plus, for the £15 per month you also get free ADSL broadband for a year!
given my above, and given your point about Virgin giving free ADSL under one of their T&C contracts , perhaps people might look at that option as a better deal?, who is the ADSL provider ?,and would their T&C's (direct url and adverts please) also prove a problem in hidden charges etc!.
King Of Fools
03-10-2006, 10:12
given my above, and given your point about Virgin giving free ADSL under one of their T&C contracts , perhaps people might look at that option as a better deal?, who is the ADSL provider ?,and would their T&C's (direct url and adverts please) also prove a problem in hidden charges etc!.
Virgin.net (NTL) is the ADSL provider, unsuprisingly.
http://www.virginmobile.com/vm/genericContent.do?contentId=our.promotions.footer. sm191#Broadband%20offer
AndyCambs
05-10-2006, 04:48
Interesting - Virgin confirmed to me by email that this was a limited time offer and ceases on 31st Dec.
King Of Fools
05-10-2006, 07:50
Interesting - Virgin confirmed to me by email that this was a limited time offer and ceases on 31st Dec.
I suspect this is just to cover themselves in the future.
The 3 for £30 has been a limited time offer only available to the end of the respective month for over a year now! ;)
AndyCambs
05-10-2006, 16:12
Interesting then - my Orange contract expires 13th January. Do I wait - or do I decide to buy myself out of one month's contract?!
King Of Fools
05-10-2006, 16:22
Interesting then - my Orange contract expires 13th January. Do I wait - or do I decide to buy myself out of one month's contract?!
You could always start your Virgin contract in December and then port your Orange number into Virgin in January.
DanTheMan
08-10-2006, 22:26
You don't have to have the four services to get the £10 sim, you can add it to a Broadband package if you like, some examples of packages inc the £10 sim are here:
http://www.home.ntl.com/page/virginmobile&log=4
Am thinking of signing up myself
You don't have to have the four services to get the £10 sim, you can add it to a Broadband package if you like, some examples of packages inc the £10 sim are here:
http://www.home.ntl.com/page/virginmobile&log=4
Am thinking of signing up myself
aside from the fact your going to be tied to 2 seperate T&Cs,
given that this Virgin mobile is part of NTL:tw now, that NT:tw are a phone communications company, and you, as a customer for this deal might want to ring NTL:tw on their freephone 0800 no's, why is it that the Virgin mobile T&C for this offer charges you to the second for ringing any freephone 0800 No's ?,shouldnt NTL:tw customers at least get a break and not be charged for these freephone 0800 No's.
http://www.virginmobile.com/vm/genericContent.do?contentId=our.service.footer.sm0 68
"
2(h) The voice calls available within your monthly allowance described in condition 2(c) are for UK originating: calls to UK fixed lines, calls and text messages to Virgin Mobile or other UK mobile telephone numbers, calls to Group Call, 0800 numbers and Pagers, Call Return and Standard WAP. All calls are charged by the second, rounded up to the nearest second and text messages are charged per text message."
AndyCambs
09-10-2006, 03:59
and you, as a customer for this deal might want to ring NTL:tw on their freephone 0800 no's, why is it that the Virgin mobile T&C for this offer charges you to the second for ringing any freephone 0800 No's ?,shouldnt NTL:tw customers at least get a break and not be charged for these freephone 0800 No's."
When all said and done - you're getting 300 minutes of calls to any network per month inclusive in that £10 fee. With the Orange network I was on - although calls to freephone (therefore not NTL:Telewest customer faults which is free from NTL:Telewest phones only on 150) were free, but I only had 20 mins of calls, and this was costing me £13.50 per month. So for £3.50 less per month, I now get 220 minutes of calls extra.
And I decided to go over to Virgin now - transfer the number later in the year, and probably forgo the final month of the Orange contract.
On another note - has anyone had any experience of getting Orange to unlock their phones? I requested an unlock code from them over a week ago - and nothing has appeared yet in my inbox as promised.
King Of Fools
09-10-2006, 09:49
On another note - has anyone had any experience of getting Orange to unlock their phones? I requested an unlock code from them over a week ago - and nothing has appeared yet in my inbox as promised.
When I did this, Orange sent me a letter with the details after a couple of weeks saying that they had tried ringing me but my phone was turned off.
AndyCambs
09-10-2006, 11:52
Just chased Orange for the unlock code - excuse is there may be a backlog with Sony Ericsson - but ten days??? In this day of electronic communication, it's a little long to wait!
Wicked_and_Crazy
09-10-2006, 12:29
Can you have more than one sim at £10 per sim per month?
My current contract with O2 has two numbers
DanTheMan
09-10-2006, 12:41
Can you have more than one sim at £10 per sim per month?
My current contract with O2 has two numbers
The two people that Sparky spoke to from Virgin Mobile about the new tarriff have both told him that the offer is restricted to two people per NTL/Telewest account.
CLARITY FROM VIRGIN
Thanks for your email to Virgin Mobile about the offer regarding existing Ntl:Telewest customers.
We'd like to take this opportunity to apologise for the delay in replying to your email as we're currently experiencing a high email volume at the moment.
.
We're happy to advise that the Virgin Mobile part of the package is a Pay Monthly SIM Only product, offering 300 minutes and 300 texts for just £10!
If you're an Ntl:Telewest triple play customer, on their 3 for £30 deal, you'll be offered 4 for £40 with our Virgin Mobile Pay Monthly SIM Only product, plus a free Lobster 575 phone in either pink or black!
Anyone else will be offered the Pay Monthly SIM Only for just £10 plus what you pay for cable, with the opportunity to buy a Lobster 575 at £29.99 - that's half the normal price!
Alternatively you can purchase any other phone in our Pay As You Go range.
And as part of our October promotion you'll get £35 airtime with any phone over £49 - Joining pack required! Or you'll get £30 airtime with any phone over £39 - No Joining pack required!
We can advise that in order to take part in this deal you'll need to speak to our sales team who can be contacted in calling any of the numbers below. ......
AndyCambs
10-10-2006, 11:59
Has anyone actually had the pink Lobster phone?
AndyCambs
10-10-2006, 20:50
Ok - took the plunge and decided to go with the £10 per month (300 mins plus 300 sms).
Firstly Lynx Delivery were supposed to deliver the phone on Monday - for some inexplicable reason, it was routed to Manchester instead of Northampton, meaning someone had to wait in another day.
Then added the phone number to the online account, and thought it strange that it showed £5 credit, and no direct debit details. It seems that the account has been set up as PAYG and not the £10 contract rate. I have to wait for accounts to call me in the morning.
If anyone else takes up the offer - check the account set up online immediately, otherwise you might not have the account you quite thought you had.
I also noticed the £5 thing in my online account. I found this odd at the time since the new Virgin SIM had only been in my phone for a matter of minutes and then only to set up Virgin Voicemail [at the time I was waiting for my 02 number to be ported over and I thought it'd make life simpler if I kept the two things seperate.] I contacted Virgin for an explanation of how I had managed to run up £5 in such a short time. A clue, I guess, should have been the absence of any calls in the online account records.
Anyway, I shall attempt to pass on here the explanation I was given...
Apparently the new £10 Virgin SIM comes with £5 of calling credit on it so what I/you are seeing is that £5. My understanding is that when the first £10 becomes due it will actually only cost me £5 and then in the coming months it will revert to being £10 per month. Does that make sense? I agree the situation isnt exactly made clear by the £5 being shown in that way in the online bill. Give them a ring and maybe they will make a better job of explaining it than me. :)
AndyCambs
11-10-2006, 17:05
I also noticed the £5 thing in my online account. I found this odd at the time since the new Virgin SIM had only been in my phone for a matter of minutes and then only to set up Virgin Voicemail [at the time I was waiting for my 02 number to be ported over and I thought it'd make life simpler if I kept the two things seperate.] I contacted Virgin for an explanation of how I had managed to run up £5 in such a short time. A clue, I guess, should have been the absence of any calls in the online account records.
Anyway, I shall attempt to pass on here the explanation I was given...
Apparently the new £10 Virgin SIM comes with £5 of calling credit on it so what I/you are seeing is that £5. My understanding is that when the first £10 becomes due it will actually only cost me £5 and then in the coming months it will revert to being £10 per month. Does that make sense? I agree the situation isnt exactly made clear by the £5 being shown in that way in the online bill. Give them a ring and maybe they will make a better job of explaining it than me. :)
if you're showing the £5 credit online, it's possible they have set you up with PAYG, and not the direct debit contract rate of £10 for 300+300.
Call customer service on 789 and check with them - but accounts department closes in the evening, although customer service is there 24 hours.
I havent had chance to contact them, but my online bill does say "Your Current Bundle : Virgin 10 with 300+300" and a direct debit has been set up....
AndyCambs
12-10-2006, 15:38
I havent had chance to contact them, but my online bill does say "Your Current Bundle : Virgin 10 with 300+300" and a direct debit has been set up....
After 3 phone calls - mine does now - but not sure about the "How much you've spent" being £5.40...
First they set it up as PAYG, then I think they added my direct debit, but crucially left it as PAYG contract.
Now it says the same as you fortunately!
Hiya, anyone know what type of sim you get, 2g or 3g?
Thanks in advance.
bob_a_builder
22-01-2007, 09:42
but not sure about the "How much you've spent" being £5.40...
We had similar, almost as soon as the account was set up, we had spent £5 ? according to online billing info
Now I can see an on line bill it says "airtime transfer" or similar - not sure what thats about ?
Can't find out at the moment since although I manage all the accounts in our household, so have all security passwords etc they won't speak to me since its in my wifes name, would only speak to her, actually I think any woman would have done - account in female name, = must hear female voice on phone - I'd already passed all their security checks but still refused to talk to me
...they won't speak to me since its in my wifes name, would only speak to her, actually I think any woman would have done - account in female name, = must hear female voice on phone - I'd already passed all their security checks but still refused to talk to me
The same thing happens to me when I try to renew my wife's car insurance. I think it's to do with the Data Protection Act.
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