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Bill C
30-06-2006, 15:59
Does anyone know if Sky have the same rule as NTL.

IE if they increase there prices you can cancel without penalty if you are still in the first 12 months. As Sky are increasing there prices and i was told my price would not go up in the first 12 months i am annoyed to say the least. I have just had the crappy Sky mag today and in it is the letter informing me they are going against what they told me and will be increasing my subscription " not in so many words but you get the drift i am sure".

I am on the phone at the moment to Sky but have been on hold for 28 Min's so far:Yikes:.

edit

" 35 min's so much for sky's fast times to answer. " Ended up in India and was informed that i will have to pay the increase and that there is no record of the conversation from when i signed up. Told them to get disconnections to phone me asp. Lets see if they phone.

Neil
30-06-2006, 16:10
Try ringing 0800 587 5707-don't press * or # or anything that the recording asks you to, just sit patiently & you will get transferred.

It's not nice ringing an 0870 number at your expense is it? ;)

Bill C
30-06-2006, 16:13
Try ringing 0800 587 5707-don't press * or # or anything that the recording asks you to, just sit patiently & you will get transferred.

It's not nice ringing an 0870 number at your expense is it? ;)

Nice one :)

orangebird
30-06-2006, 16:35
Does anyone know if Sky have the same rule as NTL.

IE if they increase there prices you can cancel without penalty if you are still in the first 12 months. As Sky are increasing there prices and i was told my price would not go up in the first 12 months i am annoyed to say the least. I have just had the crappy Sky mag today and in it is the letter informing me they are going against what they told me and will be increasing my subscription " not in so many words but you get the drift i am sure".

I am on the phone at the moment to Sky but have been on hold for 28 Min's so far:Yikes:.

edit

" 35 min's so much for sky's fast times to answer. " Ended up in India and was informed that i will have to pay the increase and that there is no record of the conversation from when i signed up. Told them to get disconnections to phone me asp. Lets see if they phone.

What price hike is this???

Bob
30-06-2006, 16:47
I have seen somewhere that the top package was going to be £43.50 from September - however don't quote me on that :)

Edit: Oh here we are: http://forum.digitalspy.co.uk/board/showthread.php?t=405511

Price Changes from the above link:
2mix - £15
4mix - £18
6mix - £21 - Family Pack

2mix + 1 premium - £28
4mix + 1 premium - £30
6mix + 1 premium - £32

2mix + 2 premium - £34

The above have no change in price, the below have changed in price.

4mix + 2 premium - £36
6mix + 2 premium - £37 - Family Pack + Sports

2mix + 3 premium - £38.50
4mix + 3 premium - £39.50
6mix + 3 premium - £40.50

2mix + 4 premium - £41.50
4mix + 4 premium - £42.50
6mix + 4 premium - £43.50 - Sky World

According to the poster of this information it should be correct :)

orangebird
30-06-2006, 16:51
I have seen somewhere that the top package was going to be £43.50 from September - however don't quote me on that :)

Edit: Oh here we are: http://forum.digitalspy.co.uk/board/showthread.php?t=405511

Price Changes from the above link:
2mix - £15
4mix - £18
6mix - £21 - Family Pack

2mix + 1 premium - £28
4mix + 1 premium - £30
6mix + 1 premium - £32

2mix + 2 premium - £34

The above have no change in price, the below have changed in price.

4mix + 2 premium - £36
6mix + 2 premium - £37 - Family Pack + Sports

2mix + 3 premium - £38.50
4mix + 3 premium - £39.50
6mix + 3 premium - £40.50

2mix + 4 premium - £41.50
4mix + 4 premium - £42.50
6mix + 4 premium - £43.50 - Sky World

According to the poster of this information it should be correct :)

Just a quid for me then (Sky World), that's OK.. Any one know if multi room charges are changing?

Bob
30-06-2006, 16:53
Those listed above are the only price changes mentioned on that thread on DS.

Apparently the information comes with the latest Sky Magazine :)

Woo! 600 posts :D

Derek
30-06-2006, 17:15
Just a quid for me then (Sky World), that's OK.. Any one know if multi room charges are changing?

Don't think so. My multiroom subs are going up by a grand total of 67p a month.

Bill C
01-07-2006, 00:54
Does anyone know if Sky have the same rule as NTL.

IE if they increase there prices you can cancel without penalty if you are still in the first 12 months. As Sky are increasing there prices and i was told my price would not go up in the first 12 months i am annoyed to say the least. I have just had the crappy Sky mag today and in it is the letter informing me they are going against what they told me and will be increasing my subscription " not in so many words but you get the drift i am sure".

I am on the phone at the moment to Sky but have been on hold for 28 Min's so far:Yikes:.

edit

" 35 min's so much for sky's fast times to answer. " Ended up in India and was informed that i will have to pay the increase and that there is no record of the conversation from when i signed up. Told them to get disconnections to phone me asp. Lets see if they phone.


Just a update.


Sky phoned me :tu: for that.

They have checked and it does show on my account record that they offered no price increase for 12 months :) therefor my price will not go up.

:tu: for record keeping
:td: for there diabolical Indian call centre.

arcamalpha2004
27-07-2006, 21:42
I have seen somewhere that the top package was going to be £43.50 from September - however don't quote me on that :)

Edit: Oh here we are: http://forum.digitalspy.co.uk/board/showthread.php?t=405511

Price Changes from the above link:
2mix - £15
4mix - £18
6mix - £21 - Family Pack

2mix + 1 premium - £28
4mix + 1 premium - £30
6mix + 1 premium - £32

2mix + 2 premium - £34

The above have no change in price, the below have changed in price.

4mix + 2 premium - £36
6mix + 2 premium - £37 - Family Pack + Sports

2mix + 3 premium - £38.50
4mix + 3 premium - £39.50
6mix + 3 premium - £40.50

2mix + 4 premium - £41.50
4mix + 4 premium - £42.50
6mix + 4 premium - £43.50 - Sky World

According to the poster of this information it should be correct :)


From september? isnt that handy then?
It just so happens my 12 months is up in september, nice call to retentions?
;)

Nugget
27-07-2006, 23:34
Just a update.


Sky phoned me :tu: for that.

They have checked and it does show on my account record that they offered no price increase for 12 months :) therefor my price will not go up.

:tu: for record keeping
:td: for there diabolical Indian call centre.

Who the hell were you ringing?!?! Every time I've rung Sky, I've got through to someone up in Scotland or, at the very least, a Scot. Maybe you just happened to get an Indian member of staff :) -

andygrif
27-07-2006, 23:49
:tu: for record keeping
:td: for there diabolical Indian call centre.

Probably better than their diabolical Glaswegian call centre. Fortunately as their system seems to work a whole lot better than ntl's, I've never needed to call them since we had the install.

Bill C
28-07-2006, 14:22
Just a update.


Sky phoned me :tu: for that.

They have checked and it does show on my account record that they offered no price increase for 12 months :) therefor my price will not go up.

:tu: for record keeping
:td: for there diabolical Indian call centre.
Who the hell were you ringing?!?! Every time I've rung Sky, I've got through to someone up in Scotland or, at the very least, a Scot. Maybe you just happened to get an Indian member of staff :) -
No it was a Indian call centre i asked them

More info HERE (http://forum.digitalspy.co.uk/board/showthread.php?t=408421&highlight=indian+call+centre)

ultimate
29-07-2006, 13:04
I just received a letter from NTL, prices are going up 1.9.2006

cnewton2k
29-07-2006, 16:51
As far as i know in the Sky contract it says that they can increase your subscrition once in the first 12 months of your contract. Anything after that you then have a right to cancel.

Paul
29-07-2006, 18:52
I just received a letter from NTL, prices are going up 1.9.2006Yes, they are passing on the £1 sky increase.

scrotnig
29-07-2006, 20:37
Digital TV is becoming too expensive. Prices used to increase annually, which is acceptable, now it's two or three times a year.

I'm getting closer and closer to ditching it for Freeview. The amounts being asked for now are ludicrous and ever-increasing.

James Henry
31-07-2006, 16:04
Not fun is it? However if people keep paying these companies will keep increasing the prices.