HELP!! (bg) ---- PACE (mg) (tg) (bg) [Archive]

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mmlabbd

01-12-2003, 20:37

HELP!!! I'm new to bloody cable and wish I hadn't bothered.

Right in the middle of a programme tonight the screen went blank...

the front of the box now goes through this sequence...

(botton green light) on it's own

then ----

then PACE

then (middle green light)

then (top green light)

then back to (bottom green light)

It's doing this continuously!

I rang CS and they said they can't get an engineer here till FRIDAY morning! Boy I'm really getting steamed here.

BTW - am in the Harrow area.

mmlabbd

Fawkes

01-12-2003, 20:43

Sounds like your STB needs replacing, pray for a 2000 series.

th'engineer

01-12-2003, 20:54

welcome to the site as said before pray for a 2000STB its quite normal for boxes to have a few probs now and again

Ramrod

01-12-2003, 21:42

Try pm'ing a mod and seeing if they can hook you up with someone at ntl who can help.....?

jellis8

19-02-2004, 19:16

Its strange,

I'm having exactly the same problem - very good description.

Believe it or not I too live in Harrow and its going to take them 5 days to send an Engineer out.

What was the solution to your problem ?

sirsimon

19-02-2004, 19:59

By your description sounds like the box is ?????? ok Ntl should replace it hopefully with a 2000 series or if your very lucky one of those new samsung boxes what ever happens good luck and sorry its giving you grief.

simon

HELP!!! I'm new to bloody cable and wish I hadn't bothered.

Right in the middle of a programme tonight the screen went blank...

the front of the box now goes through this sequence...

(botton green light) on it's own

then ----

then PACE

then (middle green light)

then (top green light)

then back to (bottom green light)

It's doing this continuously!

I rang CS and they said they can't get an engineer here till FRIDAY morning! Boy I'm really getting steamed here.

BTW - am in the Harrow area.

mmlabbd

JohnM

24-02-2004, 10:57

Correct me if i'm wrong but that sounds like the box is recieving a software update from the network... swicthing it off while it's doing this will almost *definately* require an engineer visit, as you will have corrupted the firmware... no?

Thats what it sounds like to me anyway...

paulyoung666

24-02-2004, 12:31