MERGED - Connection problems in Bromley

[babelfish]

Hi all,

Anyone having connection problems in Bromley? I can browse this site OK and also the ntlworld site but cannot browse anything else or connect to pop3 servers.

I can't even look at the server status page!

Thanks :shrug:

Babelfish.

[Tiptoes]

Posted at Event
25 November 2003 16:32 DNS degradation - affecting all internet packages
ntl:home internet customers on all packages may currently experience difficulties using the service due to a DNS server outage.

This is likely to affect all internet services (browsing, email, FTP) for customers in some regions, and access to certain websites and servers in other regions.

Our engineers are aware of this issue and are working to resolve it as soon as possible.

Please accept our apologies for any inconvenience this may cause.

When will this **** ever end....

[downquark1]

got that here: any alernative dns' anyone?

[downquark1]

DNS problems, I try and get an alternative address you for

[babelfish]

oh - 2 minutes later and I think someone has answered my query on another post!

[Chimaera]

Yep - mine's crap too! :rolleyes: LOL

Same old same old, eh??

[downquark1]

these DNS is currently working:
212.23.8.1
212.23.8.6

[Jarandco]

Mines also useless in surrey, this site seems to work fine, but other sites and xbox live dont! :(

[downquark1]

Mines also useless in surrey, this site seems to work fine, but other sites and xbox live dont! :(
This site is fine because the ip address is still in your cache, if you restarted the computer it would stop working with the rest

[allanprg]

Yeh my connection on broadband has gone completely. I'm now on dialup. Although this is flaming slow. I didn't find out what was happening until I read the NTL service page. It took long enough to get onto that as well. :afire: :afire: :afire:

[ronald146m]

Yep - mine's crap too! :rolleyes: LOL



Ditto, ditto, ditto in Lancashire.
:mad: :mad:

[downquark1]

Go to:
windows xp
control panels
network connections
[your internet connection]
properties
internet protocols
press use the following DNS servers
input these:
195.40.1.250
195.40.0.250

[Defiant]

these DNS is currently working:
212.23.8.1
212.23.8.6


Nice one full steam ahead again :)

Anyone not sure how to change them http://www.ukans.edu/exchange/faqs/dnssearch.shtml#WinXP

[Daniel H]

BINGO!!!


Thanks :)

[Alan Waddington]

My email & www is stuffed. Does indeed look like DNS issue. Using dialup. Still having some problems with DNS on pipex also. I wonder what's up.

[Jarandco]

Wicked it works fine now!! Thanks for that downquark1!! :D

I take it its ok to leave them like that, but i can always chnage back to auto right?

[gary_580]

Funny how when you call NTL they cant have a message on the CS number to tell you the problems. Was waiting nearly an hour for the guy to see, yes we know thank you!!

[downquark1]

Wicked it works fine now!! Thanks for that downquark1!! :D

I take it its ok to leave them like that, but i can always chnage back to auto right?Yep, once their working again.

[Tezcatlipoca]

AGH, I HATE NTL :mad: :grind:

Why is it that nothing they "resolve" actually ever stays resolved?! :rolleyes: :afire:

No DNS again! This is pathetic. Hardly any websites seem to work. POP3 doesn't work. Webmail doesn't work. Nothing works!

[Enterian]

I rang the server support line to see if it was a known problem - number was engaged!:(

[Caspar]

Go to:
windows xp
control panels
network connections
[your internet connection]
properties
internet protocols
press use the following DNS servers
input these:
195.40.1.250
195.40.0.250


Nice1 downquark1, worked me in Warrington :tu: :)

[downquark1]

Glad to help :tu:

[cough][prods reputation button][cough] :angel:

[Foo Fighter]

I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble

[philip.j.fry]

I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble

Unfortunately can't get to google to check this out waaaaaaaaaaahhhhhhhhhhhhh :cry: :cry:

[Ben]

Had trouble here as well :mad: DNS again :rolleyes:

[Neil]

I heard that major backbone had failed between US and UK? blueyonder and some adsl companys are also having trouble

My nice new shiny Pipex connection is working fine.....:D

[downquark1]

Unfortunately can't get to google to check this out waaaaaaaaaaahhhhhhhhhhhhh :cry: :cry:Here:
http://216.239.59.99/ :)

[Lee]

I suspect the DNS isn't entirely the problem - I've added the DNS servers shown in this thread, and it still doesnt work!

However I'm now using a proxy server in the US somewhere and low an behold I can browse. :grind:

My guess is the transparent proxies NEED NTLs DNS to be working, so it doesn't matter what DNS you have set on your own PC.

Can anyone confirm this?

[handyman]

Hi, can confirm reports that the main uk hub has done off line, getting hammered at freeserve here.

[Tezcatlipoca]

downquark - cheers for those alternate DNS addresses :)

Lee - Agh, I wouldn't be surprised if the inktomis are buggered too :(

[downquark1]

Hi, can confirm reports that the main uk hub has done off line, getting hammered at freeserve here.Thanx :tu:

Any links? - I want to read up on it

[Defiant]

Well again my BB connection is fine now. Before some sites I couldn't reach and the ones I could were slow but fast again now :)

[downquark1]

Instructions for mac os x:

Go to system Preferences:http://forum.nthellworld.co.uk/attachment.php?attachmentid=360
Network
Open your connection and alter only the DNS field
Download Failed (1)
Press apply

[homealone]

Anyone using a router will have to set the alternate DNS in the DHCP settings & release & renew to get it to work - well that's wot worked for me anyway.:)

- thanks DQ btw :tu: - you deserved a rep for that!

[allanprg]

Well I did what you suggested downquark1 and it worked hooray. Back on broadband 600K. Thanks. You can change it back just as easily I suppose? :)

[th'engineer]

well looks like the DNS is up the spout again

[th'engineer]

My nice new shiny Pipex connection is working fine.....:DIts allright for some looks like Zen is getting a better idea than NTL around here

[downquark1]

Well I did what you suggested downquark1 and it worked hooray. Back on broadband 600K. Thanks. You can change it back just as easily I suppose? :)Yep if on windows set it to get it automatically again - if on other OS leave the space blank

[Ignition]

In answer to request for backbone info, yes, the Northern part of the TAT-14 transatlantic cable has gone down. The Southern half went down earlier this month and hasn't yet been fixed so traffic has to go without a very high capacity link, hence congestion/slow links/packet loss will be seen to the USA on a large number of UK ISPs.

[handyman]

Any chance of ntl trying to route through sirius?

[Paul]

I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.

I don't use NTL DNS, I can resolve www.google.co.uk (http://www.google.co.uk/) fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine.

This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect.

Am I missing something obvious here ?

[Alan Waddington]

Two transatlantic links down ! Sounds like this may be a problem for a while then. Maybe there's some spare capacity on the satellites?

[Alan Waddington]

I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.

I don't use NTL DNS, I can resolve www.google.co.uk (http://www.google.co.uk/) fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine.

This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect.

Am I missing something obvious here ?

You are absolutely correct. [edit - well i've noticed the same issues - but i don't understand why the proxy would do a lookup] [edit - maybe it's just that the proxy attempts to fetch the page via the broken pipe, while setting another proxy skirts round the problem ]

[Ignition]

Any chance of ntl trying to route through sirius?

NTL have their own link across the Atlantic to a New York peeing point, not sure if it uses TAT-14 or not. A number of transit providers have been affected though, above.net/uu.net/mfnx.net being one of them, along with Level 3 and others.

[Lee]

I'd be interested to know how exactly DNS settings on your pc are causing this and how changing the DNS [on your pc] will solve it.

I don't use NTL DNS, I can resolve www.google.co.uk (http://www.google.co.uk/) fine, but I cannot access it (or any other site) via NTL, if I switch to another (non NTL) proxy I'm fine again. If I put the IP in locally I can access any site fine.

This suggests to me that the NTL proxies are going the DNS lookup (and failing) therefore changing DNS locally will have no effect.

Am I missing something obvious here ?

This is what i said earlier in this thread. I can browse using a proxy and can download from the US at my full 128KB/s so my guess is that its a combination of DNS issues and the transparent proxies.

If you bypass the proxies, browsing is fine WITHOUT changing any DNS settings. Well it is for me anywayz :shrug:

[slimshady]

I suspect the DNS isn't entirely the problem - I've added the DNS servers shown in this thread, and it still doesnt work!

However I'm now using a proxy server in the US somewhere and low an behold I can browse. :grind:

My guess is the transparent proxies NEED NTLs DNS to be working, so it doesn't matter what DNS you have set on your own PC.

Can anyone confirm this?


100 points to that man, your spot on thats why even if you have specified another dns or have your own dns. If you traffics being cached (which most peoples is) then the web/proxy/traffic server is going to be doing its DNS lookups using the NTL caching DNS clusters. So you will find that thinks that aren't affect by the traffic server (FTP is an example) will probably work ok.

[slimshady]

NTL have their own link across the Atlantic to a New York peeing point, not sure if it uses TAT-14 or not. A number of transit providers have been affected though, above.net/uu.net/mfnx.net being one of them, along with Level 3 and others.

Do they???? I though they did when we had the mae-east and mae-west peering routers? but i thought they got scraped a while ago, I believe most of our peering is done in the UK with Sprintlink, Above.net and Cable and Wireless forming some of the points and then the transit points at London (linx), Amsterdam and Paris.

[slimshady]

Any chance of ntl trying to route through sirius?

thought Sirius was the link between the uk and ireland?

[handyman]

C:\>tracert www.google.com

Tracing route to www.google.akadns.net [216.239.37.99]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms xxxxxxxxxxxxx
2 <10 ms <10 ms <10 ms xxxxxxxxxxxx
3 <10 ms <10 ms <10 ms xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.ntl.com [XXX.XXX.
XXX.XX]
4 <10 ms <10 ms <10 ms midd-lam-1-s207-0.inet.ntl.com [62.254.92.121]
5 <10 ms <10 ms <10 ms midd-t2core-a-pos45.inet.ntl.com [213.106.237.29
]
6 <10 ms <10 ms <10 ms lee-bb-a-so-130-0.inet.ntl.com [62.253.187.89]
7 <10 ms <10 ms <10 ms lee-bb-b-ae0-0.inet.ntl.com [62.253.187.186]
8 15 ms 31 ms 16 ms man-bb-a-so-700-0.inet.ntl.com [62.253.185.193]

9 <10 ms 16 ms <10 ms ycr2-so-3-0-0.Manchester.cw.net [208.175.252.89]

10 15 ms 16 ms 16 ms bcr2-so-3-0-0.Thamesside.cw.net [166.63.209.201]

11 94 ms 93 ms 110 ms dcr1-loopback.Washington.cw.net [206.24.226.99]

12 93 ms 110 ms 93 ms bhr1-pos-10-0.Sterling2dc3.cw.net [206.24.238.38
]
13 140 ms 110 ms 109 ms csr11-ve240.Sterling1dc2.cw.net [216.33.98.146]

14 94 ms 94 ms 93 ms 209.225.34.218
15 125 ms 94 ms 109 ms 216.239.48.94
16 93 ms 94 ms 94 ms 216.239.37.247
17 94 ms 125 ms 93 ms 216.239.37.99

Trace complete.

where the hell is that trace going

[zaax]

the dns's work :) Thanks

[dieselking]

Help please

My dad is the main computer and is connected by ethernet to the STB. I am on a network to his PC through an ethernet hub. I can get onto the net, he can't since about 6.30. He has tried all sorts of servers on the Robin Walker list. Any ideas?

[slimshady]

........where the hell is that trace going

Out via Cable and Wireless to the US?

[handyman]

Out via Cable and Wireless to the US?

never noticed it go that way before thats all.

Does anyone know why I have a dial-up customer on a proxy thats getting .coms fine although all bb customers cannot?

[slimshady]

never noticed it go that way before thats all.

Does anyone know why I have a dial-up customer on a proxy thats getting .coms fine although all bb customers cannot?

Well the first point it is that with routing depends whether you go out of the a side or the b side core at the pops site so like midd-t2core-a or midd-t2core-b as to which backbone side u end up on and ultimately which peering partner your traffic goes to...

Your dial-up customer maybe they have a proxy specified or maybe their dialed into a pop site thats got the traffic servers turned off or something??? - mind u dial-ups just slow - i'm on it tonight and yet my mate on cable modems are going - its slow its broken etc....

just a side note..next time you run a trace you might wish to cover up the details of the midd-lam1-xxxx.inet.ntl.com and its IP as its possible to work out what leased line that refers to (if you have access the routers of course) ;)

[downquark1]

Handy - I get that trace going to london then to washingtonhttp://forum.nthellworld.co.uk/attachment.php?attachmentid=363

[downquark1]

Got a full trace to apple.com


7
*******
213.206.128.53
sl-bb22-lon-14-0.sprintlink.net
London, UK
*
30
*x-*********
Sprintlink UK

8
*******
144.232.9.163
sl-bb20-nyc-2-0.sprintlink.net
New York, NY, USA
-05:00
144
**-x----****
Sprint SPRINT-INNET9

9
*******
144.232.18.226
*-***********************************
...
********
115
**-x---*****
Sprint SPRINT-INNET9

10
*******
12.123.3.57
tbr1-p010401.n54ny.ip.att.net
New York, NY, USA
-05:00
128
**-x---*****
AT&T WorldNet Services ATT

11
*******
12.122.10.2
tbr1-cl1.cgcil.ip.att.net
Chicago, IL, USA
-06:00
119
**-x-*******
AT&T WorldNet Services ATT

12
*******
12.122.10.6
tbr1-cl1.sffca.ip.att.net
San Francisco, CA, USA
-08:00
214
***-x------*
AT&T WorldNet Services ATT

13
*******
12.122.2.245
gar1-p370.sc1ca.ip.att.net
Santa Clara, CA, USA
-08:00
198
***-x------*
AT&T WorldNet Services ATT

14
*******
12.124.34.38
*-***********************************
...
********
232
***--x---***
AT&T WorldNet Services ATT

15
*******
17.112.8.11
*-***********************************
...
********
184
***-x--*****
Apple Computer, Inc. APPLE-WWNET

16
*******
17.112.153.31
a17-112-153-31.apple.com
*-**********************
********
189
***-x--*****
Apple Computer, Inc. APPLE-WWNET

17
*******
17.112.152.32
www.apple.com
*-**********************
********
184
***-x-******
Apple Computer, Inc. APPLE-WWNET



Roundtrip time to www.apple.com, average = 184ms, min = 163ms, max = 247ms -- Nov 25, 2003 9:19:44 PM

[Tezcatlipoca]

I've tried using those alternate DNS addresses given by Downquark earlier.

Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :(

PS: Could someone please tell me the IP address of https://www.hushmail.com ? :)

[downquark1]

I've tried using those alternate DNS addresses given by Downquark earlier.

Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :(

PS: Could someone please tell me the IP address of https://www.hushmail.com ? :)

Here:
65.39.178.11

Which DNS did you use? - I think the first set I posted may be faulty.

try these
195.40.1.250
195.40.0.250

[th'engineer]

Here:
65.39.178.11 (http://65.39.178.11/)

Which DNS did you use? - I think the first set I posted may be faulty.

try these
195.40.1.250
195.40.0.250They work says th'eng using them

BTW is the e-mail team on the dns servers now :smokin:

[handyman]

http://www.geog.ucl.ac.uk/casa/martin/atlas/uunet_uk_new_small.gif

so whats gone off exactly?

[Bill C]

I've tried using those alternate DNS addresses given by Downquark earlier.

Works...a bit. I can get to more websites now, but there are still some that don't work. PLus MSN & XBox Live still won't work. :(

PS: Could someone please tell me the IP address of https://www.hushmail.com ? :)


Try 65.39.178.11

[Tezcatlipoca]

Try 65.39.178.11

Brilliant! Cheers :D



EDIT:

Agh. Get the main page to open, but then get stuck at https://mailserver1.hushmail.com/hushmail/index.php when trying to log on :(

Oh well.

[MetaWraith]

The DNS entries downquark gave (I believe EasyNet's) do work, however I also needed a proxy set up to be able to browse anywhere other than NTL.

For certain obvious legal reasons I am not going to list the proxy i am currently using. (I regularly update a list of usable ones into MYIE2) Anybody that can get to a search engine (google=216.239.41.99) aught to be able to search for free web proxy lists and take their pick.

That will get you more browsing functionality. Do however change back to normal settings when the current crisis is over.

NTL Hub = winnersh, DNS = EasyNet, Proxy = my-gob-is-shut
All net access working :-) even the NTL email. :angel: :cool:

[Tezcatlipoca]

Here:
65.39.178.11

Which DNS did you use? - I think the first set I posted may be faulty.

try these
195.40.1.250
195.40.0.250

Thanks :)

I tried both sets -

212.23.8.1 & 212.23.8.6 and 195.40.1.250 & 195.40.0.250

The 212 addresses weren't any better than the crappy NTL ones.

The 195 addresses are working better for me than the NTL DNS servers were, but I still can't access a lot of stuff (certain websites like Hushmail, plus MSN & XBL, etc).

Agh. Oh well, it's a bit better than with the NTL servers, anyway.

[allanprg]

My internet is working fine on the DNS downquark gave me and so is email. :cool:

[downquark1]

Well my internet seems faster - I don't know whether this is because of the new DNS addresses, I optimized my network settings or because everyone else in my area don't know about DNS :D

[th'engineer]

Well my internet seems faster - I don't know whether this is because of the DNS, I optimized my network settings or because everyone else in my area don't know about DNS :D
proberley the later they cant get on :D

[Paul]

Well I'm happily working off my own DNS and proxy servers for the moment. Just flicked back to NTL and its still as dead as a dodo here.

[th'engineer]

Using other dns myself as well looks like a quiet night for all but NTL

[Maggy]

Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.

i can't afford to be on long though.now to see if i have any access to webmail as that won't download either.

incog.type faster girl,type faster.time is money tonight.

[th'engineer]

Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.

i can't afford to be on long though.now to see if i have any access to webmail as that won't download either.

incog.type faster girl,type faster.time is money tonight.
change your dns settings to that of zoom and connect on BB

[Tightscot]

i use win 98se, should i add those dns addresses into network neighbourhood, tcp/ip settings? also can anyone give me an IP of a decent Proxy server.....

[DrAwesome]

Interesting!I can't use BB at all.I can't use NTL payg Dial-up but I can connect using Zoom payg dial-up.

i can't afford to be on long though.now to see if i have any access to webmail as that won't download either.

incog.type faster girl,type faster.time is money tonight.

dunno if anyone has read this but here goes....

DNS - affecting all internet packages
Due to a major server outage, ntl:home internet customers on all packages may currently be experiencing problems with ALL internet access, including web browsing, email, ftp and newsgroups.

Our engineers are currently investigating and hope to resolve this issue as soon as possible.

Please accept our apologies for any inconvenience caused.


Please note that due to the nature of this outage our technical support lines are much busier than normal, resulting in long wait times on all lines. If you suspect this issue affects you, please check this page or the ntlworld server status line on 0800 052 4315 for updates

[downquark1]

Question: Do DNS caches store failed or 'empty' lookups?

[handyman]

Using other dns myself as well looks like a quiet night for all but NTL

nope freeserve pooched also. So are othe companies we are hearing :(

so if tat-14 has gone down we in trouble then.

not just US traffic according to this link (http://thewhir.com/features/concert.cfm)

TAT-14 is the highest capacity undersea cable in Concert's current arsenal, which includes ownership in 115 systems totaling more than 300,000 miles globally. At 640 Gbit/s protected capacity (1.3 Tbit/s total capacity), the Transatlantic Cable 14 network is more than twice as fast as its TAT-12-13 predecessor. :eek:

The project interconnects US stations in Manasquan and Tuckerton, NJ with those in Denmark, Germany, Netherlands, France and the United Kingdom. These stations are connected by 15,000 kilometers of cable with four fiber pairs. "It has the capability to transmit the content of a hundred PC hard drives each second and the content of more than 24 DVD disks every second," says Sheel Manchanda, director of international cable management. now i want that diverting to my house, you think they would :)

[ntl customer]

My nice new shiny Pipex connection is working fine.....:D
My Pipex connection has been stuffed for about 3 hours this evening because of the internal routing problems coupled with the defect in the TAT-14 transatlantic undersea cable.

Although there are no crappy proxies to deal with, the DNS has been up the spout for a number of hours now, although it has been fixed now. The email works and has been reliable, which is the exact of what ntl's email has been.

However there has to be a sting in the tail - and that has been the random disconnections which are being addressed with the support people.

[MetaWraith]

Question: Do DNS caches store failed or 'empty' lookups?

XP certainly does, but there's a registry fix to stop it from doing that

[Maggy]

change your dns settings to that of zoom and connect on BB

errr complete :dunce: here.how do i do that?

incog.

[Leedsman]

I can connect to the Internet but cannot send email, browse or use MSN Messenger using NTL. Thank goodness I have beeb.net as a back up ISP. NTL is so crap these days.

[MetaWraith]

okay, due to numerous requests, here's a currently working proxy 217.40.26.177:8000

[downquark1]

Incog:
http://www.webattack.com/dns_setupxp.html

Set as
195.40.1.250
195.40.0.250

[Maggy]

Incog:
http://www.webattack.com/dns_setupxp.html

Set as
195.40.1.250
195.40.0.250

damn it bl**dy microsoft ME.

was just replying to downquark and the stuffing IE discoverd an error and had to close down IE.Bluddy hell everything is going on strike. :afire: :banghead:

B*gger it! I can''t be fecking bothered.I'm off to read a book which will be a bluddy sight more constructive.

Incog. :grind:

[DrAwesome]

If your using I.E
launch your browser
goto
Tools/internet options/connections/lan settings/
check/tick proxy server and enter alternative addr & port
click ok and close your browser and then launch it again.

or without launching I.E

click on Start button
goto my computer/control panel/internet options/connections/lan settings/check/tick proxy server and enter alternative addr & port
then launch you I.E browser

[zaax]

what I find is weird is that I can pick up usenet from News.CIS.DFN.DE (& others)which must mean that a dns servers is used to translate the name. but no surfing via ntl.


Tue, 25 Nov 2003 22:38:02 News connection to News.CIS.DFN.DE closed - filing continues
Tue, 25 Nov 2003 22:38:03 News from News.CIS.DFN.DE completed, 64 articles fetched, 0 posted

[darkone338]

Sorry if I'm repeating anyone, but my connection speed is somewhat slower than normal ;) so Ive not read all 6 previous pages.....

This appears to be quite a widespread problem. A good proportion of Europe is unable to traverse CERTAIN routes to the USA due to what appears to be a problem with the PoP (Point of Presence) at Telehouse UK.

A trace to the UK from new york ends at the last hop before the transatlantic crossing....

traceroute to xxxx.ntl.com (xxx.xxx.xxx.xxx), 64 hops max, 44 byte packets
1 xxx.xxx.nyc.lomag.net (xxx.xxx.xxx.xxx) 17.223 ms 19.096 ms 19.373 ms
2 282.ge2-0.er1a.lga1.us.mfnx.net (64.124.183.138) 19.503 ms 17.954 ms 19.759 ms
3 so-4-1-0.cr2.lga1.us.above.net (216.200.127.197) 19.306 ms 19.071 ms 19.572 ms
4 pos1-0.pr1.lga1.us.above.net (208.184.233.218) 19.672 ms 11.157 ms 19.770 ms
5 so-1-2.core1.NewYork1.Level3.net (209.244.160.157) 17.547 ms 10.403 ms 19.803 ms
6 ae-0-55.bbr1.NewYork1.Level3.net (64.159.17.129) 18.840 ms 11.012 ms 19.706 ms
7 * * *

A trace back to the USA dies at the last hop before NTL join the same transatlantic route....

4 9 ms 9 ms 9 ms gfd-t2core-b-ge-wan61.inet.ntl.com [62.254.207.1
65]
5 12 ms 10 ms 9 ms gfd-bb-b-so-300-0.inet.ntl.com [62.253.185.29]
6 9 ms 9 ms 11 ms gfd-bb-a-ae0-0.inet.ntl.com [213.105.172.5]
7 * * *

Routes to European sites should be unaffected tho, some that claim to be European sites, but are physically located in the USA, may appear to be offline...

I have a few friends in Greece and Germany who are also unable to connect to the sites and services that I'm unable to connect to. I also cannot connect from my either of my 2 office sites (both on different ISPs to me and each other)

As its not directly an NTL issue, I guess we'll have to sit tight and wait..... :(

[MetaWraith]

myIE2 free download from www.myIE2.com has this nice feature whereby you can set a whole list of proxys and choose between them at a mouse click and not need to close and reopen the browser.

[Shaun]

Nice1 downquark1, worked me in Warrington :tu: :)

Even when I set DNS IP's I still can't get anything, not even MSN messenger, and that was fine last time this happened.

I'm on AOL dial up at the moment, yuck. :afire:

edit- There's 20 guests and 2 member reading this thread, now thats just weird :eek:

[darkone338]

Even when I set DNS IP's I still can't get anything, not even MSN messenger, and that was fine last time this happened.

I'm on AOL dial up at the moment, yuck. :afire:

edit- There's 20 guests and 2 member reading this thread, now thats just weird :eek:

As its not directly a DNS problem, its not suprising it still doesn't work..
The server can probably look up the ip address fine, but if you cannot connect to the actual MSN (or whatever service youre trying) because the route has failed, then it still wont connect.

The way to get around this is A) have a DNS server set, thats physically located somewhere thats not affected by this outage (ie a US DNS Server) and B) a proxy server that supports Socks4 or 5 so as you can force all of your applications to use a proxy. Most of the proxies discussed here are just web proxys, so surfing webpages might work, but other apps might still fail...

[zaax]

it's all now working. So over to the Huntley case at http://www.nthellworld.co.uk/forum/showthread.php?p=86871#post86871

[chris D]

Cheers for the dns addy's downquark ..... took a while to work out how to change it in Win M.E., but browsing back to normal with the dns settings changed- if anything my browsing speed has increased to what it normally is. Just shows how k*ackered NTL's set up really is :(
At least NTL turned off the transparent cache round 'ere in Warwickshire, the same as in the Manchester area.... think that may be the reason its working for some and not for others.

[Nikko]

BB is back up and working again here - thanks to those working away behind the scenes, dial-up was just beginning to annoy me

[snuffs99]

HELLO, About fecking time. :mad:

I av tried new proxy setting and DNS settings and i still haven't got online until now, its me own fault i took my old modem out and gave it to me old man until he got a new one not thinking i may blo*dy need it. I have been off-line since i got in from work at 2pm and with only a few proxy and DNS settings stored in Notepad i have been beggered.

Tech line HA thats a joke
server status line HA thats a joke
All i wanted to know was if it was NTL or me. Obviously it was NTL

I have tried so hard to get onto this site to see what ideas you lot had come up with but i couldn't.

Anyways i is here how and i now have a lot more DNS and Proxy settings just in case.:grind:

[handyman]

back up at slightly slower speed, but back on never the less

edit: correction back at full speed

[Bifta]

My Pipex connection has been stuffed for about 3 hours this evening because of the internal routing problems coupled with the defect in the TAT-14 transatlantic undersea cable.

Although there are no crappy proxies to deal with, the DNS has been up the spout for a number of hours now, although it has been fixed now. The email works and has been reliable, which is the exact of what ntl's email has been.

However there has to be a sting in the tail - and that has been the random disconnections which are being addressed with the support people.

Exactly the same problem here ... roll on the regular Sunday night outage!

[handyman]

HELLO, About fecking time. :mad:

I av tried new proxy setting and DNS settings and i still haven't got online until now, its me own fault i took my old modem out and gave it to me old man until he got a new one not thinking i may blo*dy need it. I have been off-line since i got in from work at 2pm and with only a few proxy and DNS settings stored in Notepad i have been beggered.

Tech line HA thats a joke
server status line HA thats a joke
All i wanted to know was if it was NTL or me. Obviously it was NTL

I have tried so hard to get onto this site to see what ideas you lot had come up with but i couldn't.

Anyways i is here how and i now have a lot more DNS and Proxy settings just in case.:grind:

sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also

[nate]

sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also

Yep guys, I hate to break it to you, but this was not ntl's fault.
BTopenworld had exactly the same problem.
It was the TAT14.

[kronas]

phew!!! mines been out of action since i came in at 5 pm everything would not work just got online about 10-15 mins ago thanks to some detective work by me :p

[kronas]

sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also


whats tat-14 d6wn t50e :confused:

[snuffs99]

sorry to say but its been a 'non ntl' problem i'm afraid, i'm a manager at freeserve and the tat-14 d6wn t50e has affected us big time also
In that case i say sos to NTL and up yours to freeserve. :)

[Paul]

I think that's ment to be TAT14 down time. It's a major internet traffic link that has failed tonight.

Coupled with some internal NTL routing issues in the last hour - I have kept losing my links out of the NTL network (apparently dying between gfd & bre which I assume is Guildford & Brentford ?).

[kronas]

I think that's ment to be TAT14 down time. It's a major internet traffic link that has failed tonight.



ok thanks for clearing that up i assume this is them

https://www.tat-14.com/

[handyman]

whats tat-14 d6wn t50e :confused:

its a I splipped on the keyboard thing coupled with me energy about posting that me is now a manager at freeserve as of tonight and me well pleased.

[kronas]

its a I splipped on the keyboard thing coupled with me energy about posting that me is now a manager at freeserve as of tonight and me well pleased.


well done good luck in your new position :tu: :)

[Paul]

Promotion or new job ?

[handyman]

promotion after 6 weeks :eek: to Team leader.

Thanks for the thanks :erm:

[Reddevil63]

Oh look...another NTL DNS outage.....what a surprise!! :rolleyes:

How many more are we customers suppose to put up with?? This must be the third time within 3 months!!!

I suppose you would get the typical response from NTL....these technical problems are beyond our control and we apologise for the inconvience....same old tiresome response!

[Florence]

promotion after 6 weeks :eek: to Team leader.

Thanks for the thanks :erm:
Congratulations shows that NTL let the good ones go. Freeserve have found someone who will help them become a better company focused on the customers can only be good for both company and customers.

[Florence]

Oh look...another NTL DNS outage.....what a surprise!! :rolleyes:

How many more are we customers suppose to put up with?? This must be the third time within 3 months!!!

I suppose you would get the typical response from NTL....these technical problems are beyond our control and we apologise for the inconvience....same old tiresome response!
:shrug: this is bigger than NTL sorry most ISPs are affected by it. Dial up and BB and could go on for a while.

[handyman]

Oh look...another NTL DNS outage.....what a surprise!! :rolleyes:

How many more are we customers suppose to put up with?? This must be the third time within 3 months!!!

I suppose you would get the typical response from NTL....these technical problems are beyond our control and we apologise for the inconvience....same old tiresome response!

ya ha :yawn: twas a rather large outage caused by a failure in the bt/at&t tat-14 trans atlantic link fibres.

It affected most of the uk ip traffic, ntl its seems are back up and running, no doubt due to the fact they may have routed traffic through thier own trans atlantic link only. If this is the case and tat-14 is still down expect at the bare minimum 2-4 weeks slowness.

[Reddevil63]

Oops!!! Just seen earlier the status page and nothing said about a transatlantic outage.....stuck my big foot in it! :dozey: :D

Only got home from work at 1am and missed all the commotion. ;)

[handyman]

Oops!!! Just seen earlier the status page and nothing said about a transatlantic outage.....stuck my big foot in it! :dozey: :D

Only got home from work at 1am and missed all the commotion. ;)

My apologies, was only updates from this site that enabled me to sort out a defence statement for freeserve.

[Ouch]

Still down in Stafford when I left for work this morning (8.00am)

Hope its fixed by the time I get home


Andy

[Tightscot]

all up and running in worthing, i had to reboot the set top box this morning before it worked though... :dunce:

what would we do without this site? :shrug:

[Lee]

ya ha :yawn: twas a rather large outage caused by a failure in the bt/at&t tat-14 trans atlantic link fibres.

It affected most of the uk ip traffic, ntl its seems are back up and running, no doubt due to the fact they may have routed traffic through thier own trans atlantic link only. If this is the case and tat-14 is still down expect at the bare minimum 2-4 weeks slowness.

If this is the case, how come I can browse fine using a proxy on a port other than 80, and how come I can grab a full 128KB/s from a US news server?

Its something to do with the transparent caches and DNS, not a fibre link!

[Alan Waddington]

If this is the case, how come I can browse fine using a proxy on a port other than 80, and how come I can grab a full 128KB/s from a US news server?

Its something to do with the transparent caches and DNS, not a fibre link!

I suspect NTL routed much of the traffic over the failed cable. I also had problems with my Pipex dial up account. I suspect that by using a 3rd party proxy, the route from you to the proxy did not go via the failed cable, and the route from the proxy to the sites you wished to visit also did not go via the failed cable. i.e. you diverted around the problem :)

Just my opinion

Alan

[trebor]

well if anybody is interested in the tat-14 cable try here
http://www.ntt.com/NEWS_RELEASE_E/global/NewsReleases/1998/980902.html

[Flubflow]

I was led to believe that if one or more parts of the internet infrastruscture fails then the traffic automatically gets rerouted elsewhere. This robustness was supposed to be a feature of the internet. Obviously not in the case of last night. The traffic must be being rerouted now as the main cable is still supposed to be knackered. Why did it take so long for the major ISPs to intervene and manually introduce a workaround? Who knows, but you can bet questions are being asked and hopefully they will have a better plan in future so that this sort of failure does not cause such a massive outage again (and pigs will fly over the NTL offices).

[Tightscot]

I was led to believe that if one or more parts of the internet infrastruscture fails then the traffic automatically gets rerouted elsewhere. This robustness was supposed to be a feature of the internet. Obviously not in the case of last night. The traffic must be being rerouted now as the main cable is still supposed to be knackered. Why did it take so long for the major ISPs to intervene and manually introduce a workaround? Who knows, but you can bet questions are being asked and hopefully they will have a better plan in future so that this sort of failure does not cause such a massive outage again (and pigs will fly over the NTL offices).


apparently lightning does strike twice...

As TAT-14 is a dual, bi-directional ring of cable, a single serious fault should not be enough to break it, as traffic would still be able to flow between the countries on the ring. Unfortunately, a part of the cable near the US coast had already suffered a technical fault earlier this month, which meant there was no built-in redundancy to cope with Tuesday's failure. According to BT, the US-side fault should be fixed by the end of this week, which will bring the cable network online again.

[Shaun]

Congratulations shows that NTL let the good ones go.

My feelings exactly, congrats mate, maybe I'll choose Freeserve in January now if they are that good at spotting talent ;)

[greencreeper]

http://news.zdnet.co.uk/0,39020330,39118125,00.htm

""France Telecom will send a cable ship out to fix and repair the problem," said a BT spokesman, adding that the cause of the problem is not known. It's also not clear how long the fault will take to repair. "

:erm: How far is it to America and how does the ship find the fault? I hope it doesn't have to examine every bit of the cable - could take months :) It'll be sharks - should kill more of them ;)

Oddly enough, for me, everything is working faster than it's ever worked before :confused:

[Defiant]

http://news.zdnet.co.uk/0,39020330,39118125,00.htm

""France Telecom will send a cable ship out to fix and repair the problem," said a BT spokesman, adding that the cause of the problem is not known. It's also not clear how long the fault will take to repair. "

OH F#CK :rolleyes:


Doe's it have to be a French ship. Do they have any idea what there doing :erm:

[greencreeper]

http://www.globalmarinesystems.com/site/GN_Installation_tat14.htm

Hell of a long cable :Yikes:

Surface Lay: 8,900 km by Global Marine
System Total 15,203 km
Burial: 3,438 km by Global Marine
System Total 3,885 km

[downquark1]

AHHHHHHHH the internet is breaking down - the time for mass panic has come

:p

[handyman]

/me slaps dq1

[downquark1]

/me slaps dq1
Thanks, for a moment there I thought we would revert to an agrarian society :LOL:

[philip.j.fry]

AHHHHHHHH the internet is breaking down - the time for mass panic has come

:p

I may just have to confront the fact that I have no life :cry:

[SMHarman]

http://news.zdnet.co.uk/0,39020330,39118125,00.htm

""France Telecom will send a cable ship out to fix and repair the problem," said a BT spokesman, adding that the cause of the problem is not known. It's also not clear how long the fault will take to repair. "

:erm: How far is it to America and how does the ship find the fault? I hope it doesn't have to examine every bit of the cable - could take months :) It'll be sharks - should kill more of them ;)

Oddly enough, for me, everything is working faster than it's ever worked before :confused:

from your zdnet source

"According to BT, a member of the consortium, the disruption occurred between France and the Netherlands and disrupted a range of telecommunication services. "

Here's a map,

http://www.ntt.com/NEWS_RELEASE_E/global/NewsReleases/1998/images/980902.gif

They don't have to go trawing across the atlantic, just up the north sea...

[greencreeper]

from your zdnet source

"According to BT, a member of the consortium, the disruption occurred between France and the Netherlands and disrupted a range of telecommunication services. "

They don't have to go trawing across the atlantic, just up the north sea...

The dangers of skim reading :) Any witty ideas as to what caused the break then? Earthquakes are out because our plate is fairly stable. No sharks to speak of - well, very few. Maybe a barrel of radioactive waste dropped on the cable? The Irish trying to tunnel out?

[SMHarman]

The dangers of skim reading :) Any witty ideas as to what caused the break then? Earthquakes are out because our plate is fairly stable. No sharks to speak of - well, very few. Maybe a barrel of radioactive waste dropped on the cable? The Irish trying to tunnel out?

Could be a container that fell overboard and touched down on top of it, 20,000 fall overboard each year!

Must take some interesting skill sets to repair it. Do you pull it off the ground to examine it, or send a submersible to look at it. Do you send divers down to repair it? You can hardly spot weld it, or pull it up?

It kinda makes sense that the break happened along a coastline, the water is shallower and more likely to shift at the bottom, the cable across the mid atlantic is probably exactly where it was first laid.

[Bex]

well nice to see that it wasn't just me who had problems yesterday...our BB was completely down last night...and speaking to someone i work to today heres was also (she lives in the same village)....she's having some problems with her phoneline etc, so have directed her to this site :D

[Alan Waddington]

My BB connection has stopped working again :( Too fed up to investigate further. My Pipex Dial account is working though. Good thing i'm going out shortly.

[zaax]

a map of cyber space (http://www.cybergeography.org/atlas/cables.html)

Half way down you will see the map which shows TAT-13 coming off the point in Brittany near Brest

[greencreeper]

Could be a container that fell overboard and touched down on top of it, 20,000 fall overboard each year!

Must take some interesting skill sets to repair it. Do you pull it off the ground to examine it, or send a submersible to look at it. Do you send divers down to repair it? You can hardly spot weld it, or pull it up?

It kinda makes sense that the break happened along a coastline, the water is shallower and more likely to shift at the bottom, the cable across the mid atlantic is probably exactly where it was first laid.

Does anybody try and recover those containers and/or their contents? Might take up scuba diving :D

They lift the cable from the bottom and look at it. That must mean an awful lot of slack in the cable though, which will make it tricky to find the cable and/or the broken bit. Not sure how they find it - maybe sonar or the radiation given off by the cable.

If it's just off the coast the authorities might want to check Ebay for cheap lengths of very thick cable :rofl:

[handyman]

One would imagine that the fibre could be located by gps very easily, they lift the fibre and split it and they run tests back to the base station to identifiy if they have a the right bit. I also think they can light the fibre in such away that gives them a rough idea where the fault is.

This is all highly interesting stuff, I'm learning heaps about the internet. :geek:

[Maggy]

Thanks, for a moment there I thought we would revert to an agrarian society :LOL:

i really,really wanted to rep you for this but i can't because i have to go rep a few people before repping you again.
right who wants a point?

incog.

[th'engineer]

Could be a container that fell overboard and touched down on top of it, 20,000 fall overboard each year!

Must take some interesting skill sets to repair it. Do you pull it off the ground to examine it, or send a submersible to look at it. Do you send divers down to repair it? You can hardly spot weld it, or pull it up?

It kinda makes sense that the break happened along a coastline, the water is shallower and more likely to shift at the bottom, the cable across the mid atlantic is probably exactly where it was first laid.Fibre cannot be easily joined if the cable has been snagged by something it would probably need replacement due to ingress of seawater.

Usually cables are buried there are tools avaiable during laying that dig cables into the sea bed.

Out sheaths are usually armoured so would withstand damage

link (http://www.elmeridge.com/fandp.html)

[greencreeper]

One would imagine that the fibre could be located by gps very easily, they lift the fibre and split it and they run tests back to the base station to identifiy if they have a the right bit. I also think they can light the fibre in such away that gives them a rough idea where the fault is.

This is all highly interesting stuff, I'm learning heaps about the internet. :geek:

I guess that any imperfections in the cable medium that allows the light to bounce would lead to tiny variations in the angle at which the light bounces. This would make the cable less fault tolerant so something like a shift in the cable would cause a failure. I bet it's like fixing fairy lights. I wonder if they use any search algorithms to speed up the search or do they just start at one end and work their way along? Any deep sea fibre optic repair persons out there who can "enlighten" us? :)

I'm not sure how accurate GPS is. I remember reading about it being out by a few meters, which is fine when you have line of sight but not when the thing you want is 100's of feet under water!

Agree - interesting stuff <adjusts glasses> :)

[blackthorn]

The dangers of skim reading :) Any witty ideas as to what caused the break then? Earthquakes are out because our plate is fairly stable. No sharks to speak of - well, very few. Maybe a barrel of radioactive waste dropped on the cable? The Irish trying to tunnel out?
If the M.O.D were a truthful bunch of people (which they are not) put your money on a submarine causing it. It`s been done before, several times.

[Indians]

Try these Here (http://www.naval-technology.com/contractors/cables/nsw/) or Here (http://www.alcatel.com/submarine/mmc/mcable.htm;jsessionid=2RSE14PMOIWE2CTFR0HHJHAKMWHI 0TNS) or here (http://www.alcatel.com/submarine/vessels/index.htm)

[Indians]

Cable Repair vessel Here (http://www.remontowa.com.pl/HTML/Portfolio/Activity/CableRepairVessels/karta-cable.4.pdf) (they 'recover' - drag up - the cable)