alittleknowledge
07-01-2006, 22:27
Ok, I've done something stupid but I don't know what, can anyone help me out.
My friend gave me their CPU to clean up, they use NTL cable broadband with the supplied modem connected via USB, the machine was useable but connection to the internet (http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=225624&forumid=1#) was painfully slow and smacked of viruses and adware. I gave it a good overhaul, removed the 9 viruses and other rubbish using Norton, Spybot and Ad-AWARE and ran utilities like tune up to clean it up. I connected to the internet (http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=225624&forumid=1#) using my Belkin Ethernet router/modem and everything worked like a charm, I didn't have to do anything. Took the unit back to my friends, plugged everything in and it won't connect. I contacted NTL, what a waste of time that was, they got me to ping and stuff, and told me that they could see me, and had no idea why I could not see them. I stopped antivirus software and firewall, and actually uninstalled it in the end. Eventually they told me to do a full system restore, hardly likely as my friends weren't able to manage anti virus software, they were hardly likely to have ever backed it up. It's running Windows 98.
I've inadvertently changed something, but I have no idea what.
Can anyone run me through a few things to check, not overly techie please.
Many thanks
Karol
My friend gave me their CPU to clean up, they use NTL cable broadband with the supplied modem connected via USB, the machine was useable but connection to the internet (http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=225624&forumid=1#) was painfully slow and smacked of viruses and adware. I gave it a good overhaul, removed the 9 viruses and other rubbish using Norton, Spybot and Ad-AWARE and ran utilities like tune up to clean it up. I connected to the internet (http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=225624&forumid=1#) using my Belkin Ethernet router/modem and everything worked like a charm, I didn't have to do anything. Took the unit back to my friends, plugged everything in and it won't connect. I contacted NTL, what a waste of time that was, they got me to ping and stuff, and told me that they could see me, and had no idea why I could not see them. I stopped antivirus software and firewall, and actually uninstalled it in the end. Eventually they told me to do a full system restore, hardly likely as my friends weren't able to manage anti virus software, they were hardly likely to have ever backed it up. It's running Windows 98.
I've inadvertently changed something, but I have no idea what.
Can anyone run me through a few things to check, not overly techie please.
Many thanks
Karol