Upload or not.

[Rone]

Ive reported my bad connection to NTL, if anything happens it cant be too soon, but i just checked at broadband speedtest, no matter when i do it, it seems theres no upload.
How can that happen?
As you can see, my upto 10meg is somewhat lacking.


Starting speed test...
Do not use your connection until the test has finished.
Analysing your connection...
Testing downstream speed...
Downloaded 2097152 bytes in 31263ms (524 kbps)
Testing upstream speed...

** An error has occurred while testing **
A connection error occurred while testing. Please try again later.
Speed test stopped.

[ikthius]

try rebooting your modem, by turning it off for 3 minutes, I would put your comp off as well, turn on the modem after 3 mins, wait till the lights are settled on your modem, then reboot your comp, see if this clears anything blocking it

ik

[Rone]

If only it were that simple.
The engineer is coming with a new modem tommorow, [i can put the old one with the others] ,i doubt its that, 2 neighbours are also suffering, but if it works, great.
At least NTL phoned me back within 48hrs [things are definately better] and then again to apologise for cutting it off completely. [not much in it really :)].
So thanks Charles [i think it was] for at least switching it back on.
My latest test is :
Thu, 5 Jan 2006 14:31:45 UTC
1st 128K took 10422 ms = 12576 Bytes/sec = approx 105 kbits/sec
2nd 128K took 14860 ms = 8820 Bytes/sec = approx 73 kbits/sec
3rd 128K took 3250 ms = 40330 Bytes/sec = approx 336 kbits/sec
4th 128K took 4031 ms = 32516 Bytes/sec = approx 271 kbits/sec
My modem diagnostics are full of critical errors, anyone know if that means the modem is faulty?

1 Time Not Established SUN JAN 01 12:30:33 2006 919 Critical (3) 82000200 No Ranging Response received - T3 time-out

etc etc.

[Rone]

Well a new blue modem arrived today, and its still up and down, well below 3 meg anyway.
The customer service has been first class, but its got to be the network, i cant see them both being as bad. :(
Even the engineer said he has seen a lot of this recently.