BillB
04-01-2006, 14:48
About a year back, I had a PACE replaced by Samsung. I previously had BBPlus, but with the Samsung, it failed to work. At the time I reported to Cust Serv, but they said all the account settings looked ok. Rather than paying £3.99, I cancelled the BBPlus service, hoping that I could re-register. That didn't work either.
Now it's no cost for 2Mb/s users, I'd like it working again!
When I click on www.ntlworld.com/broadbandplus (http://www.ntlworld.com/broadbandplus), it sends me to http://portal.broadbandplus.ntlworld.com/BBPlusCustomerPortal/forms/ContactCallCenter.aspx
Not much else to report.
Other possible relevant info:
I'm in Surrey on the Leatherhead NTL branchline, I believe that's "Bromley" variant
Samsung STB with 2Mb/s service
I have a Linksys router this side of the STB
Running PC with IE6 & Firefox as well as Apple Safari & Firefox
No software firewall (NAT in the router). I've changed the IE security settings to Low, but no difference.Thanks in anticipation.
Regards, Bill
Now it's no cost for 2Mb/s users, I'd like it working again!
When I click on www.ntlworld.com/broadbandplus (http://www.ntlworld.com/broadbandplus), it sends me to http://portal.broadbandplus.ntlworld.com/BBPlusCustomerPortal/forms/ContactCallCenter.aspx
Not much else to report.
Other possible relevant info:
I'm in Surrey on the Leatherhead NTL branchline, I believe that's "Bromley" variant
Samsung STB with 2Mb/s service
I have a Linksys router this side of the STB
Running PC with IE6 & Firefox as well as Apple Safari & Firefox
No software firewall (NAT in the router). I've changed the IE security settings to Low, but no difference.Thanks in anticipation.
Regards, Bill