trickydisko
27-10-2003, 13:10
Email sent from NTL's mail server has been blocked by the large US ISP AT&T since at least the 12th of October. At that time I emailed both NTL and AT&T to try and resolve the issue, but the block is still in place.
NTL have not responded to my message. AT&T's abuse department gave this reply on the 13th:
Dear E-Mail User:
Thank you for contacting the AT&T Internet Investigations and Security Systems
Team at abuse_rbl@abuse-att.net.
A nondelivery report indicates that a mail system has been blocked from
sending mail to all att.net addresses. We block systems that have been
heavily involved in spam-related activity. The administrator responsible for
the offending mail system will need to contact us to resolve the issue. We
have sent a notification to the administrator with this information, so no
action is needed on your part. We can remove the block once we confirm the
spam-related activity has ended.
We regret any inconvenience this block has caused. The ever-increasing volumes
of spam requires us to be vigilant in our antispam efforts for the benefit of
everyone's e-mail experience.
Regards,
AT&T Internet Investigations and Security Systems Team
Can anyone at NTL say if any action has been taken to rectify the situation, or if any is ongoing? When can email from NTL be expected to be allowed through?
Regards,
trickydisko
NTL have not responded to my message. AT&T's abuse department gave this reply on the 13th:
Dear E-Mail User:
Thank you for contacting the AT&T Internet Investigations and Security Systems
Team at abuse_rbl@abuse-att.net.
A nondelivery report indicates that a mail system has been blocked from
sending mail to all att.net addresses. We block systems that have been
heavily involved in spam-related activity. The administrator responsible for
the offending mail system will need to contact us to resolve the issue. We
have sent a notification to the administrator with this information, so no
action is needed on your part. We can remove the block once we confirm the
spam-related activity has ended.
We regret any inconvenience this block has caused. The ever-increasing volumes
of spam requires us to be vigilant in our antispam efforts for the benefit of
everyone's e-mail experience.
Regards,
AT&T Internet Investigations and Security Systems Team
Can anyone at NTL say if any action has been taken to rectify the situation, or if any is ongoing? When can email from NTL be expected to be allowed through?
Regards,
trickydisko