View Full Version : NTL have changed my number and THEY don't know why
This is strange.... i have been with NTL for 4 months and everything has been ok. Now I find that my phone number has changed in the last 2 weeks and CS have no idea why it has happened. Has anyone else heard of this happening?
God knows how many calls I have missed in the past couple of weeks :mad:
p.s it's changed from one NTL number to another and the first number no longer works.
atlantis
06-09-2005, 15:04
Very strange :confused:
Is it possible somehow that someone else has access to your NTL account details?
Might be worth doing what I did, and put a password known only to you, so when you call, you know the only changes to your account are what you want:)
Sorry Craig but you have to admit it is funny in a way ;)
Have they said that they are going to change it back for you?
no i dont think that is possible and it does have a password on it. CS bloke said there was no record of a change of number and he checked the exchange and stuff. It has now been escalated to I'll hopefully hear something in the not too distant future.
__________________
I'm not too annoyed by it but I do want it sorted asap. I think it would be worthy of "good-will" free month though :angel:
atlantis
06-09-2005, 15:10
no i dont think that is possible and it does have a password on it. CS bloke said there was no record of a change of number and he checked the exchange and stuff. It has now been escalated to I'll hopefully hear something in the not too distant future.
Good luck, and I hope you get to the bottom of it soon:tu:
I have a very vague memory of when we had ours installed many moons ago of being given a temporary number while our main number was being set up, or am I just making that up?
i have visions of somebody on your street that has the same problem :erm:
vBulletin® v3.8.11, Copyright ©2000-2024, vBulletin Solutions Inc.