View Full Version : 100M VM Sending new Wireless Router
Upgraded to 100M earlier today and i have since found out that my current Router Netgear WGR614v9 only goes up-to 50MB.
VM are sending me a new wireless router out i did ask which one but the technician stated he doesn't know but it will be either a Netgear or D-Link.
Does anyone know the model they send out for Netgear & D-Link.
Thanks.
Tanny
I'd expect you'll get a SuperHub.
I'd expect you'll get a SuperHub.
I already have a SuperHub i was using the SH in Modem Mode with my Netgear wireless router which Virgin provided about 4 years ago.
Considering the warranty on the wireless routers only last 2 years, I'm surprised you are getting any form of replacement. If somehow you are, it might be a D-Link as those were the last standalone routers VM did
The Tech guy i spoke to surprised me and when i asked are you definitely sending me a replacement Wireless router and not another SH he was adamant that it will be a new Wireless router either netgear or D-Link.
Do you know what model number the D-Link they were sending out?
DIR-615 probably
Cheers Ben, Will let you know how i get on.
gumpy321
17-04-2012, 22:37
Well a DIR-615 only goes up to around 93Meg when I upgraded to 100Meg as it doesn't have Gigabit ports.
buy a decent router and refuse delivery of what VM have sent. itll get sent back but then again anything could happen to it with HDNL/Yodel
buy a decent router and refuse delivery of what VM have sent. itll get sent back but then again anything could happen to it with HDNL/Yodel
Can you recommended any good routers?
apart from 100meg and somewhat future proofing yourself. whats your networking needs?
apart from 100meg and somewhat future proofing yourself. whats your networking needs?
Nothing just have 3 PS3 couple of smartphones and 2 laptops and 1 PC which is wired for downloads & uploads.
depending on your budget?
have a look at these two links...
http://www.cableforum.co.uk/board/12/33687022-best-router.html
http://www.cableforum.co.uk/board/12/33686774-looking-for-good-wireless-router-100mb.html
Tim Deegan
18-04-2012, 01:45
Considering the warranty on the wireless routers only last 2 years, I'm surprised you are getting any form of replacement. If somehow you are, it might be a D-Link as those were the last standalone routers VM did
I thought that with VM you don't actually own the equipment, and that it is owned by VM?
If this is the case, then a warranty wouldn't apply.
It is very interesting to see that VM are sending out routers to people who are having problems with the wireless on the SH. Maybe they have had claims against them that the SH isn't fit for purpose as a wireless router. Can you shed any light on this Ben??
It's worth giving the router a go. After all, what have you got to lose?
buy a decent router and refuse delivery of what VM have sent. itll get sent back but then again anything could happen to it with HDNL/Yodel
Why refuse a free router even if you do not use it at least you have a spare.:rolleyes:
I thought that with VM you don't actually own the equipment, and that it is owned by VM?
If this is the case, then a warranty wouldn't apply.The routers weren't classed as owned by VM, only the modems.
It is very interesting to see that VM are sending out routers to people who are having problems with the wireless on the SH. Maybe they have had claims against them that the SH isn't fit for purpose as a wireless router. Can you shed any light on this Ben??Execpt that is not what they are doing. The OP had a previous standalone router from VM that they happen to be using with the SuperHub. It seems VM are replacing the router because it now doesn't work with the speed of broadband.
The routers weren't classed as owned by VM, only the modems.
Execpt that is not what they are doing. The OP had a previous standalone router from VM that they happen to be using with the SuperHub. It seems VM are replacing the router because it now doesn't work with the speed of broadband.
Ben you are correct the SuperHub is fine the router only does a max of 50MB but as i have upgraded to 100MB this is no good to me.
The useful Tech guy is sending a FREE replacement which was nice of him.
Ben i have today be told by Customer Services that i will be getting a Netgear router. Do u know which model it will be as the adviser didn't have this information as its already on the way to me.
Regards
Tanny
To be honest haven't a clue
craigj2k12
18-04-2012, 22:16
yeah it will be a VMDG480 a.k.a superhub
yeah it will be a VMDG480 a.k.a superhub
Already have a Superhub i have been told that i will be getting a seperate router. Will be annoyed if another Superhub is sent!!!
Already have a Superhub i have been told that i will be getting a seperate router. Will be annoyed if another Superhub is sent!!!
It will probably be a D Link DIR615 if it is a different model do please post which one.
It will probably be a D Link DIR615 if it is a different model do please post which one.
Will do Peter, the Customer service adviser i spoke to today informed me it will be a Netgear router but wasn't 100%.
Delivery is scheduled for tomorrow so lets see what happens.
craigj2k12
18-04-2012, 23:14
Ill put money on it being a superhub, because im pretty sure they cant send anything else out besides superhubs and replacement modems (256's I think)
and replacement modems (256's I think)Definately no modems left
craigj2k12
18-04-2012, 23:45
got to be a superhub then
craigj2k12
19-04-2012, 11:28
Dlink != Netgear
Dlink != Netgear
If it is a router it will be a D Link DIR615 which oddly Netgear do not manufacture, now if it is a Superhub then that shows how bad the current level of technical now is, you only have to read the community forum and some of the stupid answers the forum team give either as team members or when posting as individual posters.
alwaysabear
19-04-2012, 12:47
If it is a router it will be a D Link DIR615 which oddly Netgear do not manufacture, now if it is a Superhub then that shows how bad the current level of technical now is, you only have to read the community forum and some of the stupid answers the forum team give either as team members or when posting as individual posters.
The help forum has become a shadow of its former self from what I have seen.:(
The help forum has become a shadow of its former self from what I have seen.:(
Have a look in the email section a team member has posted as a normal member using his own name and still getting it wrong and he is supposed to be 2nd line, he is saying that they should credit if the free email goes down, I told him to talk to a manager but as most are green behind the gills it will go over their heads.
You get more accurate advice on here.
craigj2k12
19-04-2012, 13:53
If it is a router it will be a D Link DIR615 which oddly Netgear do not manufacture, now if it is a Superhub then that shows how bad the current level of technical now is, you only have to read the community forum and some of the stupid answers the forum team give either as team members or when posting as individual posters.
I reckon this will be a stupid tech who has ordered a superhub
I reckon this will be a stupid tech who has ordered a superhub
They do have completely different order codes but the new guys are capable of anything considering what the new 2nd line post on the community forum.:erm:
A lot of the previous codes have now been removed as they were duplicates. Any codes that remain will order the correct kit
The Router has arrived and it was D-Link DIR615.
---------- Post added at 15:18 ---------- Previous post was at 14:45 ----------
Router all set up and everything is working fine. Getting 95 MBPS download and 4.85 MBPS upload.
Lets see how i get on.
Thanks to all who have contributed in this thread.
alwaysabear
19-04-2012, 15:38
Have a look in the email section a team member has posted as a normal member using his own name and still getting it wrong and he is supposed to be 2nd line, he is saying that they should credit if the free email goes down, I told him to talk to a manager but as most are green behind the gills it will go over their heads.
You get more accurate advice on here.
Your not wrong! :D
craigj2k12
19-04-2012, 15:58
The Router has arrived and it was D-Link DIR615.
http://images.cheezburger.com/completestore/2010/1/4/129070760609809647.jpg
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