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JayAy
11-04-2012, 00:03
Wanted to check for any known service issues this evening, so logged onto myVirginMedia and went to the status page - where I was presented with status information for TV and Phone, but no Broadband. Anyone else seeing the same or has my account been specially selected for this useful level of service information as a trial of things to come?

Zee
11-04-2012, 00:44
try checking without signing in

https://my.virginmedia.com/faults/service-status

Daveoc64
11-04-2012, 02:47
I find it odd that if I sign in to the site with my email/password I'm shown the following "faults", but if I put in my postcode they say everything's fine.

It's also weird that the phone fault appears under "Broadband".

babis3g
11-04-2012, 08:11
i got the exactly the same message but broadband ok here in london NW5
this message is been going on for about 2 weeks and always have fixed day the following day

Nopanic
11-04-2012, 08:36
I find it odd that if I sign in to the site with my email/password I'm shown the following "faults", but if I put in my postcode they say everything's fine.

It's also weird that the phone fault appears under "Broadband".

General area vs specific sets of accounts.

JayAy
11-04-2012, 23:35
Working correctly again this evening. I've seen a few other reports mentioning this too.