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tucker61
06-04-2012, 09:27
Just requested the upgrade, so superhub on its way.
Checking on the joy of 60 mb and it is advertising as unlimited storage space.
I imagine this is through Vstuff. Can anyone confirm this is correct?
Do you only get unlimited when your area is upgraded, or should I get it when superhub is plugged in?
General Maximus
06-04-2012, 17:39
i would think that it is only when you area gets upgraded because they have done the same thing with the stm policy from what I have heard. Even though you have been upgraded to 60mbit, you still get hit with the 30mbit limits.
Nopanic
06-04-2012, 19:32
You know what, I don't actually know ..

I assume as a 60Mb user you would get the same as someone on 50Mb now ..
alwaysabear
06-04-2012, 20:20
I upgraded from 20mb to 60mb a few weeks back I have 10gig storage.
tucker61
06-04-2012, 20:45
this is on upgrade website
Sirius
07-04-2012, 20:28
Just requested the upgrade, so superhub on its way.
Checking on the joy of 60 mb and it is advertising as unlimited storage space.
I imagine this is through Vstuff. Can anyone confirm this is correct?
Do you only get unlimited when your area is upgraded, or should I get it when superhub is plugged in?

I used it for a while but gave up as it can be slower than a slow thing from planet slow.

I would use it again but there does not seem to be any way to completely remove an old backup you now longer need so you can start afresh with a totally new computer.
tucker61
07-04-2012, 23:23
You can delete previous backups, but not the slickest process
Sirius
07-04-2012, 23:55
You can delete previous backups, but not the slickest process

Care to let me know the secret of how to do it :)
tucker61
08-04-2012, 07:41
i followed the enclosed link, i had to quit B&S, then re start, However the enclosed link says you need to uninstal, then re-instal.

http://community.virginmedia.com/t5/Backup-Storage/Problems-with-Backup-software/m-p/895893#M9709
Sirius
08-04-2012, 07:47
i followed the enclosed link, i had to quit B&S, then re start, However the enclosed link says you need to uninstal, then re-instal.

http://community.virginmedia.com/t5/Backup-Storage/Problems-with-Backup-software/m-p/895893#M9709

Thanks will try it.
Nopanic
14-04-2012, 11:22
OK I checked and no, the free uplift doesn't increase your B&S level. Its a speed uplift, not a tier uplift.
tucker61
15-04-2012, 07:56
I spoke to detentions yesterday about the advertisement. They think it has now been removed.
I told them that was the main reason I upgraded, all they could suggest is that I upgrade to the next package which is 100 mb then it would be unlimited.

Not very happy with this, but not sure what else I can do without spending more money. I asked about downgrading, but was then advised i would pay same as I am doing now.

Can I cancel and go back to my old tarrif?
General Maximus
15-04-2012, 13:34
100mbit isnt unlimited, they have just introduced stm on it which is far to strict on the downstream imho. You cant downgrade because the tier below you is being upgraded to the tier you are on now for the same price
tucker61
22-04-2012, 09:28
Ok, latest on Vstuff.

I spoke to retentions, who said it was a error and had now been removed from the website.

I then downgraded back to 10MB, as i really did want the unlimited storage.

This morning when i looked on my virgin media, the offer is there again.
Upgrade to 60mb for £5.00 per month, includes free unlimited storage.

What is going on ?
kwikbreaks
22-04-2012, 09:41
What is going on ?
SNAFU

From my experience of the backup feature it certainly wouldn't be worth upgrading for. My main gripe (apart from it being very very slow) was that it mirrored your PC. Delete a file from the PC and it gets deleted from the backup quite quickly - hardly useful if you accidentally trash something and don't realise until later nor will it backup USB or network drives.
General Maximus
22-04-2012, 13:11
Ok, latest on Vstuff.

I spoke to retentions, who said it was a error and had now been removed from the website.

I then downgraded back to 10MB, as i really did want the unlimited storage.

This morning when i looked on my virgin media, the offer is there again.
Upgrade to 60mb for £5.00 per month, includes free unlimited storage.

What is going on ?

Take a screen shot and send it to the ASA and tell them what is going on
Dash: CF noob
22-04-2012, 22:51
According to the website my xl30 should come with 5GB but i have 10GB, has this been changed recently does anyone know?
hemelvirgin
23-04-2012, 17:12
i followed the enclosed link, i had to quit B&S, then re start, However the enclosed link says you need to uninstal, then re-instal.

http://community.virginmedia.com/t5/Backup-Storage/Problems-with-Backup-software/m-p/895893#M9709

hi,

followed link to delete 4 back ups i did not want.

worked fine,
thanks