mark1234
29-03-2012, 06:58
I lost internet connection on my broadband last night just after midnight (just moved to 60Mb with a new Superhub). I tried the usual things of restarting everything, but the Superhub just wasn't connecting and getting a WAN IP address. The tick LED was just constantly flashing as well.
When I checked this morning I have connection back, around 3am, and some error messages in the Superhub log. Just curious if these indicate there is a problem I need to worry about, or if it was just one of those things last night.
This outage was particuarly badly timed as I had to work last night and losing the connection meant I was close to having to get in the car and drive in. Fortunately I was able to cover off what I needed to using email on my phone.
Cheers
Time Priority Description
Thu Mar 29 02:13:44 2012 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.1;CM-VER=3.0;
Thu Mar 29 02:13:33 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=(shub MAC);CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:12:35 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=(shub MAC);CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:11:59 2012 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:24 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:14 2012 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:09 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:06 2012 Warning (5) Lost MDD Timeout;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:06 2012 Warning (5) MDD message timeout;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 01:57:49 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 01:47:56 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 01:22:15 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:44:46 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:44:09 2012 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:42:11 2012 Warning (5) ToD request sent - No Response received;CM-MAC=(shub MAC);CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:42:09 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:41:55 2012 Warning (5) ToD request sent - No Response received;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
When I checked this morning I have connection back, around 3am, and some error messages in the Superhub log. Just curious if these indicate there is a problem I need to worry about, or if it was just one of those things last night.
This outage was particuarly badly timed as I had to work last night and losing the connection meant I was close to having to get in the car and drive in. Fortunately I was able to cover off what I needed to using email on my phone.
Cheers
Time Priority Description
Thu Mar 29 02:13:44 2012 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.1;CM-VER=3.0;
Thu Mar 29 02:13:33 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=(shub MAC);CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:12:35 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=(shub MAC);CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:11:59 2012 Critical (3) DHCP FAILED - Discover sent, no offer received;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:24 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:14 2012 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:09 2012 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:06 2012 Warning (5) Lost MDD Timeout;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 02:05:06 2012 Warning (5) MDD message timeout;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 01:57:49 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 01:47:56 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 01:22:15 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:44:46 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:44:09 2012 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC2);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:42:11 2012 Warning (5) ToD request sent - No Response received;CM-MAC=(shub MAC);CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:42:09 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;
Thu Mar 29 00:41:55 2012 Warning (5) ToD request sent - No Response received;CM-MAC=(shub MAC);CMTS-MAC=(some other MAC1);CM-QOS=1.0;CM-VER=3.0;