Virgin Media sending me a new superhub i don't need ?

[Martin_D]

way are Virgin Media sending me a new superhub ?

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[Andrewcrawford23]

way are Virgin Media sending me a new superhub ?

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best guess your on a package that will be upgraded soon and needs the shub otehrwise no clue

[Sirius]

way are Virgin Media sending me a new superhub ?

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Have you changed your service, Had a fault, Requested a new one. I mean come on give us a clue

[General Maximus]

it says "replacement" so are we to assume you have already got one?

[qasdfdsaq]

I'll take it. Need as many superhubs as I can get my hands on for this upcoming fight to the death vs. the BT Home Hub 3.

[kwikbreaks]

I'll take it too - the WiFi card inside must the worth £3 on eBay.

[Skie]

Perhaps you could combined a bunch of superhubs into something capable of actually providing a signal?....naaah, they would all just poop themselves at the interference from each other and reboot.

[General Maximus]

I'll take it. Need as many superhubs as I can get my hands on for this upcoming fight to the death vs. the BT Home Hub 3.

seriously, if you want a shub to play around with let me know, I have got 2 brand new ones which I am never going to use. PM me if you want them.

[Martin_D]

ok will i called Virgin Media and they said it is a newer Hardware Version of the superhub. But i have the latest Hardware Version -2.00 ?

Standard Specification Compliant

EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R30
MAC Address
Serial Number
CM Certificate Installed

[thenry]

is that linked to your complaints about uploads?

turn your SH upside down, look under the stand it'll state which revision youve got...

REV.0'x' ?

[Martin_D]

REV.03

[thenry]

i thought that was the latest :confused:

[craigj2k12]

VM arent going to have a record of which superhub revision each customer has, so they will probably just replace everyones to make sure

[Andrewcrawford23]

VM arent going to have a record of which superhub revision each customer has, so they will probably just replace everyones to make sure

acutlly if they go into the accoun details and look at the device details i pretyt sure it tells you teh exact modeml and make but it been a logn time since i done it, a current vm techincal support would need to confirm if it does or doesnt

[craigj2k12]

it will tell them its a superhub but as the agent will click to order the customer one, they will get the next one off the shelf

[Andrewcrawford23]

as i say it been along time since i done it but i was sure it gave you qwuite a bit of details if you put the certain icomms code in next to the mac

[Peter_]

ok will i called Virgin Media and they said it is a newer Hardware Version of the superhub. But i have the latest Hardware Version -2.00 ?

Standard Specification Compliant

EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R30
MAC Address
Serial Number
CM Certificate Installed
If you go to the thread were someone posted all the different photos of 2 different Superhubs you will see that the is no actually revision versions, because all the so called revisions are in those 2 devices and one had REV01, REV02 and REV03 parts in the one device.

They are all Hardware version 2 nothing more and the casings and chassis are just randomly picked out of a parts bin.:erm:

The is a new device coming sometime in the future that may have external antennas or not depending on whether it is aesthetically pleasing to the eye.:erm:

[craigj2k12]

what brand are they going with for the next device? asda smartprice - or am i going a little up market here?

[qasdfdsaq]

Huawei has been rumoured as a second supplier but I'm not sure if they were in line for the Superhub 2. Can't remember who it was now... But Huawei make some pretty damn impressive kit.

[Peter_]

Huawei has been rumoured as a second supplier but I'm not sure if they were in line for the Superhub 2. Can't remember who it was now... But Huawei make some pretty damn impressive kit.
That one failed and was scrapped.

[Skie]

That one failed and was scrapped.

Christ it must have been bad.

[craigj2k12]

Christ it must have been bad.

or it was good but VMs "rigorous lab tests" said it wasnt

[qasdfdsaq]

or it was good but VMs "rigorous lab tests" said it wasnt
Or more likely, it was too much good and not enough cheap. Don't forget VM's track record on newer revisions of products is to make them even cheaper than the original by stripping out everything they could get away with.

[craigj2k12]

i cant see what could be "even cheaper" than a basic modem and bulk bought routers

[qasdfdsaq]

The same bulk router with the rubber feet removed to save money. They also removed the metal shield on the ethernet ports, and the antenna connectors and soldered the cables to the mainboard instead to save money. Oh, and they went for cheaper LEDs and removed the LED supports too, and built the case in 2 parts instead of 3 to save money.

[Martin_D]

update got the new superhub and its the same ?

Information

REV.03

Standard Specification Compliant EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R30
MAC Address
Serial Number
CM Certificate Installed

[qasdfdsaq]

Duh. We told you that there isn't going to be any difference.

[Peter_]

update got the new superhub and its the same ?


You could get 100 and they would all be identical, probably exactly the same as my 12 month old device.