Martyn
05-02-2012, 13:27
Its been doing this a long long time.. but now ive had enough, is everything ok here?
my internet is slow wired or wifi, but yet checking on speedtest it says 9mb which is good im on 10mb, but it takes around 2 minutes to complete the whole test, upload and download! when im on the pc the connection is coming and going all the time, and is very annoying.. i dont want to call, because i get the usual engineer visit. But if something is wrong with the above i will call to report it. I really hate paying for such a rubbish service... im not on the internet at all probably more then half the day, and when we do turn it on its because we want to use our mobile phones on it, because i have virgin mobile, and the internet on that is total rubbish, slow and always stops working, cant wait for contract to end!! Also im a low user of data would virgin put me on a different section that is high use as it wouldn't effect me as much??? but anyway if anyone can help - please do! just done a ping test.
http://www.pingtest.net/result/56173981.png
Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 290750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 162 55616000 Kbits/sec 290750000 Hz 2.8 dBmV 41.4 dB Hybrid
Locked QAM256 161 55616000 Kbits/sec 282750000 Hz 3.3 dBmV 41.2 dB Hybrid
Locked QAM256 163 55616000 Kbits/sec 298750000 Hz 2.2 dBmV 40.9 dB Hybrid
Locked QAM256 164 55616000 Kbits/sec 306750000 Hz 1.5 dBmV 40.7 dB Hybrid
Locked QAM256 165 55616000 Kbits/sec 314750000 Hz 3.4 dBmV 40.8 dB Hybrid
Locked QAM256 166 55616000 Kbits/sec 322750000 Hz 3.1 dBmV 40.8 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 58 20480 Kbits/sec 35800000 Hz 30.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 68140
Max Traffic Rate 10240000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 68139
Max Traffic Rate 1072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sun Feb 05 13:03:34 2012
my internet is slow wired or wifi, but yet checking on speedtest it says 9mb which is good im on 10mb, but it takes around 2 minutes to complete the whole test, upload and download! when im on the pc the connection is coming and going all the time, and is very annoying.. i dont want to call, because i get the usual engineer visit. But if something is wrong with the above i will call to report it. I really hate paying for such a rubbish service... im not on the internet at all probably more then half the day, and when we do turn it on its because we want to use our mobile phones on it, because i have virgin mobile, and the internet on that is total rubbish, slow and always stops working, cant wait for contract to end!! Also im a low user of data would virgin put me on a different section that is high use as it wouldn't effect me as much??? but anyway if anyone can help - please do! just done a ping test.
http://www.pingtest.net/result/56173981.png
Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 290750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 162 55616000 Kbits/sec 290750000 Hz 2.8 dBmV 41.4 dB Hybrid
Locked QAM256 161 55616000 Kbits/sec 282750000 Hz 3.3 dBmV 41.2 dB Hybrid
Locked QAM256 163 55616000 Kbits/sec 298750000 Hz 2.2 dBmV 40.9 dB Hybrid
Locked QAM256 164 55616000 Kbits/sec 306750000 Hz 1.5 dBmV 40.7 dB Hybrid
Locked QAM256 165 55616000 Kbits/sec 314750000 Hz 3.4 dBmV 40.8 dB Hybrid
Locked QAM256 166 55616000 Kbits/sec 322750000 Hz 3.1 dBmV 40.8 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 58 20480 Kbits/sec 35800000 Hz 30.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 68140
Max Traffic Rate 10240000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 68139
Max Traffic Rate 1072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sun Feb 05 13:03:34 2012