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PAYNEARDO
11-10-2011, 11:36
Hi, seem to be encountering problems with speed issues on 100MB, for the first 2 weeks it was brilliant and now its all over the place, with mostly been about 20/30MB :(

I have turned off the wireless but use it as a router and a switch and PC is hardware over gigabit. It doesn't matter what time of day it is as well as I have had 11 Mb just after midnight and then 97Mb later in the morning. Just wondered if any more settings I can change ??

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 227 55616000 Kbits/sec 315000000 Hz 2.6 dBmV 39.6 dB Hybrid
Locked QAM256 225 55616000 Kbits/sec 299000000 Hz 1.1 dBmV 39.6 dB Hybrid
Locked QAM256 226 55616000 Kbits/sec 307000000 Hz 1.3 dBmV 39.5 dB Hybrid
Locked QAM256 228 55616000 Kbits/sec 323000000 Hz 2.4 dBmV 39.8 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 45800000 Hz 49.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Cheers

Dave

thenry
11-10-2011, 16:08
have you called VM tech support?

General Maximus
11-10-2011, 23:40
those power levels look sweet and 100mbit isnt throttled so i would defo give them a ring dude and find out what is going on. Getting 10% of max speed ain't good.

Jimmy-J
12-10-2011, 00:18
I'm experiencing similar issues here in M27

Manchester

https://www.cableforum.co.uk/images/local/2011/10/51.png (http://www.speedtest.net)

London

https://www.cableforum.co.uk/images/local/2011/10/52.png (http://www.speedtest.net)

Paris

https://www.cableforum.co.uk/images/local/2011/10/53.png (http://www.speedtest.net)

PAYNEARDO
12-10-2011, 21:34
thanks for checking power levels, I was ready to purchase an antenuator to try

Going to have to give them a ring as now getting less than 5mb tonight, trying to download antivirus software and it says 49 minutes !!!! :(

https://www.cableforum.co.uk/images/local/2011/10/50.png

Im in the Dn35 area

Jimmy-J
13-10-2011, 16:47
Back to normal for me at the moment (apart from the London D/L results). I'll run the test again after midnight.

Manchester

https://www.cableforum.co.uk/images/local/2011/10/45.png (http://www.speedtest.net)

London

https://www.cableforum.co.uk/images/local/2011/10/46.png (http://www.speedtest.net)

Paris

https://www.cableforum.co.uk/images/local/2011/10/47.png (http://www.speedtest.net)