Leaving VM - quickest route?

[zoombini]

Hi - my mum in law wishes to leave VM - she no longer wants the broadband and is out of her 12 month contract.

What is the quickest way to leave?

Does it have to be in writing or will it all be dealt with by a phone call?

Cheers,
Zoom.

[Mick Fisher]

Phone and select the "thinking of leaving us" option.

Ask for a confirmation letter or email.

[zoombini]

Cheers.