Any way to see logs for rebooting

[RobTi]

Hi i have been having trouble with the super hub on 30Mb broadband i keep getting disconnected from it from anywhere in the house.

Had the engineers out and they said it was because of my wiring ( dont have the points enclosed in a plasterbaord back box yet.

Using these with cat 5e cable (http://www.screwfix.com/p/philex-rj45-cat5e-module-outlet-kit-double/34584.

I have tested the runs and they all are okay and when i lose the connection and check the hub its as if its rebooting.

Only log i have, but don't always get a fresh log after the fault

Time Not Established Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.0;CM-VER=3.0;

So any way to check this ?

Thanks

Robert

[thenry]

what have you tried so far? could you post up power levels. also read through this thread http://www.cableforum.co.uk/board/12/33680836-lights-going-off.html

[RobTi]

Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 199 55616000 Kbits/sec 299000000 Hz 6.5 dBmV 45.4 dB Hybrid
Locked QAM256 200 55616000 Kbits/sec 307000000 Hz 6.7 dBmV 45.5 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 315000000 Hz 6.9 dBmV 45.0 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 1 10240 Kbits/sec 25800000 Hz 43.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Primary Downstream Service Flow
Downstream(0)
SFID 368
Max Traffic Rate 32220000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 367
Max Traffic Rate 1111000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Thu Sep 08 16:27:22 2011

Thanks since i have had it the engineers have been out around 4 times they fit a -6db filter, then they remove it then the next refit it, running with it fitted at the moment

Robert

[thenry]

yeah best to keep the attenuator in place. regarding reboots.. if your on R26 then your not the only one, R30 is set to be released next week which will cure your issues but in the mean time have a read through that thread link above and also open the thread link within it that thread and read.

[RobTi]

Thanks for the link think i will change some wireless settings and see if that helps

Robert