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View Full Version : 30M Engineer Visit what can i ask ?


Efour
27-06-2011, 18:28
Can i ask an engineer to move me onto the best possible/availible connection on the UBR thing when he comes to visit? Im guessing thats not possible is it?

Ive got one coming tommrow what else can i ask him to do if the power levels are all ok ?

jb66
27-06-2011, 20:19
Nothing, he can only check your upstream downstream and snr

Charliedontsurf
27-06-2011, 20:21
You WILL NOT be getting an "Engineer" lol.

You can ask the "TECH" to check power levels and if they're out he can-

Fit a attenuator
Tighten all connections
Check your tap at the cabinet

Thats about it really.

Efour
27-06-2011, 20:45
So its pretty pointless - The Call centre guy seemed to think everythign was fine on power levels

Nopanic
27-06-2011, 20:48
You WILL NOT be getting an "Engineer" lol.

You can ask the "TECH" to check power levels and if they're out he can-

Fit a attenuator
Tighten all connections
Check your tap at the cabinet

Thats about it really.

bit elitist .. technically a technician will determine the best route to your property, the best setup outside and inside your property and complete your installation, by definition, that makes him an engineer :)

jb66
27-06-2011, 20:50
So its pretty pointless - The Call centre guy seemed to think everythign was fine on power levels

So why send a tech?

Efour
27-06-2011, 21:01
So why send a tech?


No idea..... Loads of T3 and T4 time outs maybe local power surges... he said... Suits me im home tommrow might be able to fix something..

jb66
27-06-2011, 21:06
Good luck, expect a hub swap :)

Efour
28-06-2011, 13:30
all i got was a cabinet power level redoing and a load of new connections, just to rule out anythign crap on my premises.

No new hub!!! tho at one point i thought it was going to be as he produced one out of the bag :O

Seems ok so far.... but... seems ok most of the time until its broken..

Charliedontsurf
28-06-2011, 19:47
all i got was a cabinet power level redoing and a load of new connections, just to rule out anythign crap on my premises.

No new hub!!! tho at one point i thought it was going to be as he produced one out of the bag :O

Seems ok so far.... but... seems ok most of the time until its broken..

You'll notice a lot of things are ok until they're broken.

Pantsu-san
29-06-2011, 00:57
You'll notice a lot of things are ok until they're broken.

Weird. My things are awesome until they're OK.

C'est la vie.

Efour
29-06-2011, 11:37
You'll notice a lot of things are ok until they're broken.

I was hoping for awesome too :(

Efour
29-06-2011, 21:34
If i call 151 every evening and complain about Jitter and Pings will they do anything? Can they do anything.,?