PDA

View Full Version : 50M Dead Connection


adzii_nufc
30-04-2011, 11:35
First real problem I've had with my Service.

(Not using the Superhub)

Speedtest: Fails to complete @ 3.41mbps Down/ Upload: Fails Test Ping: 21ms

Cant post the results because as above the Upload fails and gives an Error

Stuff for you to fiddle with


Item Status Comments
Acquired Downstream Channel 299 MHz Primary Downstream Locked
Ranged Upstream Channel 45.8 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 1000 Mbps/Full duplex



Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 306750000 314750000 322750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 125 126 127 128
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 7.46 7.29 6.61 6.17
RxMER
(dB) 37.36 37.09 37.36 37.09
Correctable
Codewords 1 0 0 0
Uncorrectable
Codewords 958 293 308 992


Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 4 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 31.00 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts


Need anything else just shout, Thanks

Peter_
30-04-2011, 11:36
Upstream a little low so you should call in on 0800 953 0431 to get it checked out.

adzii_nufc
30-04-2011, 14:47
Closed WoW...

http://www.speedtest.net/result/1275189600.png

Any problems with VM connections and WoW lately?

Gave them a ring anyway Masque and they said they will sort it when they come out to install my new V+HD boxes.

craigj2k12
30-04-2011, 15:08
http://community.virginmedia.com/t5/Gaming/World-of-Warcraft/td-p/425527