browney
25-04-2011, 23:22
I've had my 30Mb service since it came out and it's been fine but other the past few weeks I've noticed web pages sometimes hang and usenet speed can crawl to 200 kbps.
I've posted my graphs and stats for some advice please.
http://www.thinkbroadband.com/ping/share-large/51ecb687b3767760e4834e72aa55e281-25-04-2011.png
Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 314750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK Vacdb3845a0bb1a1c.cm
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 115 55616000 Kbits/sec 314750000 Hz 0.4 dBmV 36.2 dB Hybrid
Locked QAM256 113 55616000 Kbits/sec 298750000 Hz 1.0 dBmV 35.7 dB Hybrid
Locked QAM256 114 55616000 Kbits/sec 306750000 Hz 1.0 dBmV 36.5 dB Hybrid
Locked QAM256 116 55616000 Kbits/sec 322750000 Hz 0.2 dBmV 35.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 4 20480 Kbits/sec 45800000 Hz 43.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 31029
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 8730
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Real-Time Polling
Current System Time:Mon Apr 25 22:18:59 2011
I've posted my graphs and stats for some advice please.
http://www.thinkbroadband.com/ping/share-large/51ecb687b3767760e4834e72aa55e281-25-04-2011.png
Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 314750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK Vacdb3845a0bb1a1c.cm
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 115 55616000 Kbits/sec 314750000 Hz 0.4 dBmV 36.2 dB Hybrid
Locked QAM256 113 55616000 Kbits/sec 298750000 Hz 1.0 dBmV 35.7 dB Hybrid
Locked QAM256 114 55616000 Kbits/sec 306750000 Hz 1.0 dBmV 36.5 dB Hybrid
Locked QAM256 116 55616000 Kbits/sec 322750000 Hz 0.2 dBmV 35.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 4 20480 Kbits/sec 45800000 Hz 43.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 31029
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 8730
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Real-Time Polling
Current System Time:Mon Apr 25 22:18:59 2011