50mbit packetloss

[philipp]

This is a strange one.

My internet has been flakely for days due to an area fault (TS17). Appropraite things are enabled/disabled on the superhub.

It has came back online and now when my connection is idle packet loss is very high. See :

http://www.pingtest.net/result/39015288.png (http://www.pingtest.net)

Now when I download full speed (or as close I can get it). It is much better ping is high due to downloading.

http://www.pingtest.net/result/39015353.png (http://www.pingtest.net)

Prior to the fault it was great.

Hang over from the fault? Utilisation? Or another fault has cropped up? Any Ideas?

[craigj2k12]

post your modem stats

[philipp]

Nothing wrong with them. All within acceptable limits:

Downstream:

Locked QAM256 80 55616000 Kbits/sec 315000000 Hz 2.9 dBmV 44.1 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 299000000 Hz 2.0 dBmV 43.5 dB Hybrid
Locked QAM256 79 55616000 Kbits/sec 307000000 Hz 2.6 dBmV 43.2 dB Hybrid

Upsteam:

Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 48.7 dBmV

[craigj2k12]

nothing in the error log?

[philipp]

No nothing since the downtime. I tried changing upstream channels but it keeps locking onto 1.

[craigj2k12]

do you have a tbb ping monitor? if not, you should set one up on www.thinkbroadband.com

[philipp]

There was an area fault again this morning. And ping times have returned more or less normal. I have set one up anyway to see if the problem comes back.