View Full Version : New install a liitle worried
johnhorton79
07-02-2011, 22:31
Hi Guys just found this forum as im think i may have problems im a current virgin media custoemr with 50 meg - im moving house in a week and have an install booked for the 14 having got the keys to the new property today it does not look like there has been virgin media there before and i cnt see a point where the cable has been laid - the house is next to a main road with the side of the house facing the main road and i have noticed there is a catv metal lid in the ground on the main road not far from the house but cannt see anywhere where the cable can be run to the house - after speaking to the next door neighbour he said he cannot get cable cause on a private road and i did a check online and it shows he not in a cable area but for our new address shows on a cable area im a liitle worried as really do not want the internet with anyone else
would anyone have any ideas what could happen with this i spoke with virgin to check and they say cable never been installed in the house before but thaat its definatly ina service area but next door in not cause of the private road
kind regards
John
Digital Fanatic
07-02-2011, 23:10
Hi Guys just found this forum as im think i may have problems im a current virgin media custoemr with 50 meg - im moving house in a week and have an install booked for the 14 having got the keys to the new property today it does not look like there has been virgin media there before and i cnt see a point where the cable has been laid - the house is next to a main road with the side of the house facing the main road and i have noticed there is a catv metal lid in the ground on the main road not far from the house but cannt see anywhere where the cable can be run to the house - after speaking to the next door neighbour he said he cannot get cable cause on a private road and i did a check online and it shows he not in a cable area but for our new address shows on a cable area im a liitle worried as really do not want the internet with anyone else
would anyone have any ideas what could happen with this i spoke with virgin to check and they say cable never been installed in the house before but thaat its definatly ina service area but next door in not cause of the private road
kind regards
John
:welcome: to the forum, John!
Stop worrying, you should be ok. VM will do a check a few days beofre to pull the cable through, ready for install day.
if there are any problems found at this stage, then you'll be informed.
The house I live in now had never had cable when we moved in 6 years ago, but everything went ok for us. There was a blocked Tee, but this was sorted a few days before we moved in.
johnhorton79
07-02-2011, 23:20
Thanks for this quick reply Digital Fantastic, yh hopefully things will be ok was just worried that next door not able to get it but the side of the house we have is on the main road i have my fingers crossed lol
Digital Fanatic
08-02-2011, 12:50
Thanks for this quick reply Digital Fantastic, yh hopefully things will be ok was just worried that next door not able to get it but the side of the house we have is on the main road i have my fingers crossed lol
Let us know how you get on :)
johnhorton79
11-02-2011, 14:59
hey there just an update for u as it stands there is no t point at the house some guys game out on tuesday something to do with cables and said the constuction team need to come out and he sprayed where the tpoint is going - getting worried now as its friday and no constuction team and the installation is monday - spoke to customer services who says they cant shee a contruction team on the job i have no idea whats going to happen now the woman on the phone wasnt very helpful
johnhorton79
11-02-2011, 17:11
just spokon to the construction team and they have advised there will be a contractor there tomorrow so hopefully thats the last of me worry lol
Digital Fanatic
11-02-2011, 18:24
just spokon to the construction team and they have advised there will be a contractor there tomorrow so hopefully thats the last of me worry lol
It will be fine. Stop worrying :)
johnhorton79
11-02-2011, 18:31
cheers yeah the worrying has stopped now lol - and i would like to apologise for my awful grammer lol
johnhorton79
25-02-2011, 00:56
hi guys just thought i would let you know that the install all went though without any problems even next door which was non serve now has vm :)
Thanks for the update John, glad it all went according to plan for you. :tu: It usually does work out ... forums like these do tend to attract the stories of when it doesn't.
hi guys just thought i would let you know that the install all went though without any problems even next door which was non serve now has vm :)
Nice one that is good news.;)
vBulletin® v3.8.11, Copyright ©2000-2024, vBulletin Solutions Inc.