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View Full Version : Broadband problem in Surrey RH4?


blackburnb
25-06-2010, 16:30
Been having odd problems since Tuesday. Some websites load generally ok, many others timeout. Call the helpdesk and they took me through all the tests and seemed ok. I have two computers, plus an iphone. Tried direct to cable modem and via regular router.

How can some websites work but not consistently and many others timeout? Websites that didn't work yesterday work ok, and vice versa. Same with email servers. Ntlworld doesn't work, gmail does.

Help desk insisted no problems, but a neighbour has similar, but few successful.

Thought it was cured (no intervention on may part) about 17:00 yesterday. Worked fine all evening. Back to intermittent today.

Had a good service for many years and I generally know what I'm doing - I think.

Bill

---------- Post added at 15:30 ---------- Previous post was at 15:18 ----------

Just checked again on the service status and it now shows a Fault F001296515 so at least its recognised. Been like this for third day now. Hope it gets fixed reliably.