View Full Version : Instant 20Mb upgrade
timbiller
17-05-2010, 13:49
Noticed new pricing on this forum for 20Mb (XL) package.
Logged into the self-help site and applied for the upgrade from L to XL.
Two minutes later received confirmation email and ran Speedtest:
https://www.cableforum.co.uk/images/local/2010/05/19.png (http://www.speedtest.net)
No modem reboot needed!
Very happy here in NG2.
Tim
mjpartyboy
18-05-2010, 12:55
Use the same site and server and run the test at peak time tonight, probably around 6-7pm.
timbiller
18-05-2010, 13:11
Hi, I did and got just under 16Mb down and around .70Mb up.
I don't use the system at peak times, as I work from home and am usually deep into the 2nd glass of <insert alcohol of choice here> by then ;-)
As long as it's fast off-peak that's all I need.
Cheers,
Tim
pip08456
18-05-2010, 13:14
Noticed new pricing on this forum for 20Mb (XL) package.
Logged into the self-help site and applied for the upgrade from L to XL.
Two minutes later received confirmation email and ran Speedtest:
https://www.cableforum.co.uk/images/local/2010/05/19.png (http://www.speedtest.net)
No modem reboot needed!
Very happy here in NG2.
Tim
Your modem was sent the new config files. - simples!
timbiller
18-05-2010, 13:23
Your modem was sent the new config files. - simples!
Which fixed an earlier issue where the modem config was showing as invalid but still worked!
Tim
Wish i could upgrade to 20 from 10 for £20. Everytime i do it through the site it insists it is £37 for 20 meg!!!!!
timbiller
19-05-2010, 08:18
Wish i could upgrade to 20 from 10 for £20. Everytime i do it through the site it insists it is £37 for 20 meg!!!!!
Call them then.
Tim
timbiller what makes you think i haven't?
Apparantly because I have a loyalty bonus (which by the way was given me so I would not go to any other provider) I am not entitled to any new cheaper advertised price scheme!!!!
Ofcom are having a field day with this one. Trading standards next on my list to contact
broadbandking
19-05-2010, 09:14
timbiller what makes you think i haven't?
Apparantly because I have a loyalty bonus (which by the way was given me so I would not go to any other provider) I am not entitled to any new cheaper advertised price scheme!!!!
Ofcom are having a field day with this one. Trading standards next on my list to contact
You had a deal not to leave so you can't have another deal without losing that one first
timbiller
19-05-2010, 09:32
timbiller what makes you think i haven't?
Apparantly because I have a loyalty bonus (which by the way was given me so I would not go to any other provider) I am not entitled to any new cheaper advertised price scheme!!!!
Ofcom are having a field day with this one. Trading standards next on my list to contact
It was just a suggestion.
Tim
timbiller what makes you think i haven't?
Apparantly because I have a loyalty bonus (which by the way was given me so I would not go to any other provider) I am not entitled to any new cheaper advertised price scheme!!!!
Ofcom are having a field day with this one. Trading standards next on my list to contact
I was on a loyalty bonus when retentions phoned me up & offered me 20mb bb & phone with free evening & weekend calls with line rental for £20pm. only thing i had to do was sign a new 12month contract
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