Improve Ping Test Results?

[AdzyUK]

I constantly get F ratings on the www.pingtest.net website when I test my VM connection (10Mbps).. Is there any way at all to improve this rating? I play on Xbox Live every now & again, and it is known to lag...


Thanks,
Adam.

[AdzyUK]

Sorry to bump, but does anyone actually know how to rectify this?

[Sephiroth]

Post your modem stats and the results of a pathping www.bbc.co.uk and we'll see if there's anything gleanable.

Tell us also your location, please.

You've no doubt read other threads and this is the starting point for assessing issues.

[DOODuk]

Dont know if this helps but im with talktalk and asked them to put me on a fastpath profile which is more for gamers and it reduced my pings greatly

[yorkshireborn]

i did the test and was very suprised
normally i get a ping of 61 and a packet loss of 10%

http://www.pingtest.net/result/8591820.png (http://www.pingtest.net)
https://www.cableforum.co.uk/images/local/2010/01/44.png (http://www.speedtest.net)

[AdzyUK]

Post your modem stats and the results of a pathping www.bbc.co.uk (http://www.bbc.co.uk) and we'll see if there's anything gleanable.

Tell us also your location, please.

You've no doubt read other threads and this is the starting point for assessing issues.

Well my PingTest result is:
http://www.pingtest.net/result/8725090.png

My modem downstream:

Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32 Increment4
Downstream Receive Power Level : 12.6 dBmV
Downstream SNR : 41.2 dB
My modem upstream:

Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 22200000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 29.0 dBmV
Upstream Mini-Slot Size : 2


Pathping result:
Unable to resolve target system name http://www.bbc.co.uk.

I'm in Wednesbury, in the West Midlands.

[Sephiroth]

Your downstream power is too high and your upstream power rather low. I'd say the two in combination are indicative of a problem in the network. If you post your problem story and stats on the support newsgroup, they'll test your circuit and give you an informed opinion.

[AdzyUK]

I don't know how to use newsgroups, couldn't I just phone VM Technical Support?

[Sephiroth]

I don't know how to use newsgroups, couldn't I just phone VM Technical Support?

Yeah - you can do that if you want to bang your head against a brick wall. Worth a try just once at around 08:30 when you might get a UK agent.

Otherwise, if you're on Vista or Windows 7, you would use Windows Live Mail (a standard part of your system). To get on the VM Newsgroup you need to be operating through the VM broadband system.


In Windows Live Mail, you'd click the "Newsgroups" link at the bottom of the screen and then Tools/Accounts then Add/Newsgroup Account.


Give your Display Name (like kiloman), your e-mail address then your server address for the newsgroup which is "news.virginmedia.com".


You'll then be able (via the Newsgroups menu item) to select the Virgin media icon on the left of a search panel, click on "All" and wait a few minutes till it's finished listing thousands of newsgroups.


Scroll down to "Virginmedia.support.broadband.cable" and double click it.


And you're there. You can post your stuff including any evidence you've collected.

[merlintt]

I used to get an A+ rating when i was on 50meg but it didn`t stop people spawning without weapons in gears of war 2.Back on 20 meg now and still get an A+ rating.

[Sephiroth]

I used to get an A+ rating when i was on 50meg but it didn`t stop people spawning without weapons in gears of war 2.Back on 20 meg now and still get an A+ rating.

Sorry to be controversial. Pingtest.net is utterly useless (as you've shown!). Your gaming experience is what matters and the path to the server. Pathping will properly identify bottlenecks in the VM network and in the back end leg toward the actual gaming server which will then reject the pings.

So try Pathping to your game server and see whwre the delay lies.