New Install

[morley04]

Hello Just got Installed Finally but web browsing seems slow any ideas?

Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 69 70 71 72
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 5.39 6.18 6.34 6.68
RxMER
(dB) 38.26 38.61 39.40 39.85
Correctable
Codewords 3 0 0 0
Uncorrectable
Codewords 296 1012 953 270


Channel Type 1.0 N/A N/A N/A
Channel ID 3 N/A N/A N/A
Frequency
(Hz) 25800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 39.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

[pip08456]

Can you post the downstream and upstream pages from the modem. It'll give the Guys a better Idea of what's going on.

Just noticed you're on 50Mb so they above may not is incorrect.- That's what you've done.

[morley04]

https://www.cableforum.co.uk/images/local/2009/12/11.png

[Ignitionnet]

Both of those are just fine and neither gives a clue to your issue regrettably.

[pip08456]

What result do you get from speedtest.net? It won't be 100% reliable but will give a rough idea.

[Peter_]

If you are having issues then call the 50Mb team tomorrow morning after 0800.

50Mb support line number 0800 052 0431

[ruddock08]

Where abouts are you? As if you check the current threads - Tumeout 20MB and Slow internet.. national or local? - there are numerous users experiencing slow internet (packet loss). Have a check through those threads and see if its like anything your experiencing?