Fully Itemised calls [Archive]

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ThunderPants73

14-11-2009, 14:12

Is it possible to get a fully itemised call list including calls under 50P? I've just received my ebill and apparently made 19 calls last month, all below 50p so I can't see who they were to. I hardly EVER make calls on my landline, only have it for better cost BB and incoming calls. If a fully itemised bill is possible, will VM charge extra even though there is no extra ink/paper involved?

BenMcr

14-11-2009, 14:16

Yes, and it's free. Phone Customer services

snowey

15-11-2009, 18:16

Yes, and it's free. Phone Customer services

Is that Def, Ben. http://www.cableforum.co.uk/board/images/icons/icon14.gif

BenMcr

15-11-2009, 18:49

Yup

http://allyours.virginmedia.com/pdf/003618Residentialphonebook.pdf Page 1

Itemised Billing Free

Aragorn

15-11-2009, 20:11

Yup

http://allyours.virginmedia.com/pdf/003618Residentialphonebook.pdf Page 1

Itemised Billing Free
When did that change? I'm sure they used to charge £1 for the privilege.

BenMcr

15-11-2009, 20:15

Changed on 1st May

moaningmags

15-11-2009, 20:16

I just checked mine as I have fully itemised billing and I'm being charged £0.00 :)

snowey

16-11-2009, 08:35

Yup

http://allyours.virginmedia.com/pdf/003618Residentialphonebook.pdf Page 1

Itemised Billing Free

Thanks Ben. Sorted. http://www.cableforum.co.uk/board/images/icons/icon14.gif