Osem
28-09-2009, 14:18
OOOOPS - could a friendly passing Mod please move this to the billing section please... :)
I have TV 'XL', Broadband 'M' and Phone '4p plan' but can't find any details on the latter re the various call charges. Can anyone point me to the prices, and T&C's for this price plan?
I'm keen to reduce my fixed line monthly call costs which are currently around £20pm on call charges made up of calls to UK landlines, some UK mobiles and the inevitable 0845/0870 type numbers.
I started using Phonecheap access numbers for some of these calls but notice from my bill that the advertised call rates for so doing (1ppm UK landline & 7ppm UK mobile) don't seem to apply to my bill. I realise there are connection charges etc. to be added to the per minute cost of each call but, even so, the calls' I've made this way just don't seem to add up. For example my bill shows up a 28 min call on what was quoted as a 1ppm rate was billed at a total cost of £1.04 with a second 44min call billed at £1.60 both of which work out to c. 3.7ppm. Oddly, when it comes to the Phonecheap 7ppm rate for calls to UK mobiles, these do appear to be being charged at around that rate... :confused:
It seems that the access numbers I'm using aren't, therefore, yielding the advertised prices and I'm wondering if this is down to VM and my price plan or whether the Phonecheap numbers don't work on VM.. :confused:
Aside for clarifying the above, can anyone offer any advice on the best way to cut my fixed line call costs?
Cheers as always :tu:
I have TV 'XL', Broadband 'M' and Phone '4p plan' but can't find any details on the latter re the various call charges. Can anyone point me to the prices, and T&C's for this price plan?
I'm keen to reduce my fixed line monthly call costs which are currently around £20pm on call charges made up of calls to UK landlines, some UK mobiles and the inevitable 0845/0870 type numbers.
I started using Phonecheap access numbers for some of these calls but notice from my bill that the advertised call rates for so doing (1ppm UK landline & 7ppm UK mobile) don't seem to apply to my bill. I realise there are connection charges etc. to be added to the per minute cost of each call but, even so, the calls' I've made this way just don't seem to add up. For example my bill shows up a 28 min call on what was quoted as a 1ppm rate was billed at a total cost of £1.04 with a second 44min call billed at £1.60 both of which work out to c. 3.7ppm. Oddly, when it comes to the Phonecheap 7ppm rate for calls to UK mobiles, these do appear to be being charged at around that rate... :confused:
It seems that the access numbers I'm using aren't, therefore, yielding the advertised prices and I'm wondering if this is down to VM and my price plan or whether the Phonecheap numbers don't work on VM.. :confused:
Aside for clarifying the above, can anyone offer any advice on the best way to cut my fixed line call costs?
Cheers as always :tu: