badshead
03-09-2009, 20:16
I've recently started having random problems with my internet connection - happens all times of the day & night. Sometimes it's ok, but it frequently will not connect ("can't find server" errors) to the selected website, only to do so next time I try, or several attempts later. Sometimes the problem occurs when I'm navigating within a site and at other times images won't download (need to keep refreshing page to get them to downlaod) or the page doesn't format properly. The problem is particularly bad with Ebay and Google but can affect any site. Following advice given by others I've tried the ping and tracert commands for Ebay - results below:
Pinging hp-intl-uk.ebay.com [66.135.200.146] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 66.135.200.146:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Tracing route to hp-intl-uk.ebay.com [66.135.217.244]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 82-46-37-136.cable.ubr01.nail.blueyonder.co.uk [82.46.37.136]
2 9 ms 15 ms 9 ms 10.45.0.1
3 18 ms 9 ms 9 ms osr01nail-v15.network.virginmedia.net [195.188.2
30.129]
4 9 ms 10 ms 10 ms osr02azte-tenge82.network.virginmedia.net [195.1
88.230.89]
5 11 ms 12 ms 9 ms aztw-core-1b-ge-010-0.network.virginmedia.net [8
0.1.240.129]
6 14 ms 11 ms 11 ms bir-bb-b-as1-0.network.virginmedia.net [213.105.
175.161]
7 13 ms 15 ms 13 ms win-bb-a-so-220-0.network.virginmedia.net [62.25
3.188.145]
8 23 ms 69 ms 18 ms pop-bb-b-as5-0.network.virginmedia.net [212.43.1
62.194]
9 15 ms 15 ms 45 ms tele-ic-2-as0-0.network.virginmedia.net [62.253.
184.6]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Connection to Cable modem via ethernet connection
I'm running MacAfee virus and firewall software but my son gets exacly the same problem when using his laptop on the wireless network without security software.
Email via Outlook is working fine.
It's driving me mad, internet is virtually unusabe without considerable patience! :banghead:Any help much appreciated.
Pinging hp-intl-uk.ebay.com [66.135.200.146] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 66.135.200.146:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Tracing route to hp-intl-uk.ebay.com [66.135.217.244]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 82-46-37-136.cable.ubr01.nail.blueyonder.co.uk [82.46.37.136]
2 9 ms 15 ms 9 ms 10.45.0.1
3 18 ms 9 ms 9 ms osr01nail-v15.network.virginmedia.net [195.188.2
30.129]
4 9 ms 10 ms 10 ms osr02azte-tenge82.network.virginmedia.net [195.1
88.230.89]
5 11 ms 12 ms 9 ms aztw-core-1b-ge-010-0.network.virginmedia.net [8
0.1.240.129]
6 14 ms 11 ms 11 ms bir-bb-b-as1-0.network.virginmedia.net [213.105.
175.161]
7 13 ms 15 ms 13 ms win-bb-a-so-220-0.network.virginmedia.net [62.25
3.188.145]
8 23 ms 69 ms 18 ms pop-bb-b-as5-0.network.virginmedia.net [212.43.1
62.194]
9 15 ms 15 ms 45 ms tele-ic-2-as0-0.network.virginmedia.net [62.253.
184.6]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Connection to Cable modem via ethernet connection
I'm running MacAfee virus and firewall software but my son gets exacly the same problem when using his laptop on the wireless network without security software.
Email via Outlook is working fine.
It's driving me mad, internet is virtually unusabe without considerable patience! :banghead:Any help much appreciated.